ACHE WFC Presents: RN & Clinical Staff Retention & Turnover

With an aging population, baby boomers retiring, millennials taking over the work force, and reimbursements being more tied to patient satisfaction and administrative duties, it is no surprise that turnover is at an all-time high. It is imperative for hospitals and health care systems to understand the impact of turnover as well as how to increase retention through engagement, professional development and mentorship.

Please use the following link to purchase your ticket: https://www.eventbrite.com/e/wfc-ache-rn-clinical-staff-retention-turnover-tickets

Agenda

6:00 – 6:05 – Event & speaker introduction

6:05 – 6:50 – Speakers Present

6:50 – 7:00 – Speaker Q & A

Virtual Qualified Education Event

Panel Members

Hieu Bui, MD MBA, FACHE, Healthcare Human Capital Management Consultant for HC Moneyball

Dr. Bui has been a doctor in the healthcare industry for close to 15 years since his fellowship at UAB in Musculoskeletal Imaging. He is also an entrepreneur, investor and a human capital metrics and analytics consultant. Dr. Bui currently serves as a healthcare human capital management consultant for HC Moneyball. As a certified Fellow of the American College of Healthcare Executives (FACHE), he also maintains his duties as a board member for the western FL chapter of the American College of Healthcare Executives. He has been a keynote speaker at other engagements in the past which includes Innovator MD World Congress, physician leadership for residency program, and Ending Physician Burnout Global summit. His article on strategic human capital management has been tentatively approved for national publication with the HFMA later this year. Dr. Bui interests are at the intersection of finance, human capital management, and data analytics. As Chief Medical Officer at 2daysmood, an employee sentiment analytics software company, he leverages employee data to provide insights into an organization’s employees’ mood and how it correlates to an organization’s KPIs. He believes that employees’ knowledge, skills, and abilities are an organization’s greatest assets and therefore to maximize the performance of an organization financial standing, it must practice a sustainable employability model with its employees.

Gen Guanci, Chief Executive Officer and Consultant, Creative Health Care Management (CHCM)

Gen joined Creative Health Care Management as a consultant in 2007 and is the current CEO. Founded in 1986, CHCM is the oldest nurse owned, nurse run, certified Woman Owned Small Business consulting company in the US. Gen has over 40 years in healthcare in the national and international sectors. Prior to joining CHCM, Gen served in multiple leadership roles in organization development, nursing education, and professional development. Shortly after joining CHCM, she identified the opportunity to develop an additional consultant support focus centered around creating a culture of excellence that results in organizations achieving national recognition, in particular Magnet Designation. She is also credited with co-developing CHCM’s consultant support for shared governance, staff empowerment and on-boarding best practices. Gen proudly shares that during her tenure with CHCM she has supported dozens of organizations on their successful journey to excellence. In fact, 100% of the organizations she has partnered with that have desired either Magnet® or Pathway to Excellence® designation have achieved their goal.

Candace Smith, Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital

Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.