The concepts behind process improvement have been developed and refined over the past 100 years and have been proven effective at producing superior results across many industries and settings. Despite its effectiveness, process improvement thinking has proven underutilized, especially in situations where process improvement experts are not involved. This session will simplify the concepts behind process improvement and make them more usable for healthcare leaders at all levels. The session will explain what process improvement is, offer insights for leaders to use the concepts in their daily work, and expose the participants to examples of processes many may not have considered to be candidates for process improvement.
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