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Behavioral Healthcare: Approaches to Increase Value for the Organization and Meet Community Needs

February 22 @ 5:30 pm - 7:00 pm

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Event Description

Historically, hospitals and health systems have not always embraced a role in meeting behavioral health needs in communities because managing behavioral healthcare and mental health is very complex. Physical health and mental health issues occur together. For example, people with diabetes or cardiac conditions often develop depression as well. Being able to receive treatment for both conditions through an integrated behavioral health and primary care setting can be especially helpful since how we live our lives (behave) and our physical and mental health all interact with each other in complex ways.

Ultimately, the goals of behavioral health interventions are similar to those of other primary care treatment: helping people function so they can lead healthier, fuller lives. Receiving both behavioral health and primary care treatment in one integrated setting can help people continue to work or attend school, to engage with their families, to participate in their communities, and to be able to thrive. Managing co-morbidities can lead to an increase in cost and potentially a decrease in reimbursement. It is noted that with current workforce challenges, there is a shortage of mental healthcare providers (psychiatrists, psychologists, social workers, counselors, and psychiatric nurses). As hospitals and healthcare systems begin to make the movement away from volume toward value-based care, healthcare executives need to implement best practices to align and coordinate high quality care, reduce utilization in the emergency room, address workforce composition, control costs, and address the ethnic and racial disparities of the community.


5:30-6:30 – Speaker Introduction / Presentation

6:30-7:00 – Q&A

ACHE Virtual Interactive Education Credits: 1.5

Earn ACHE Virtual Interactive Education credits through these innovative, interactive courses from your home or office. Virtual education is offered on a variety of timely healthcare leadership topics and consists of pre-course surveys and assessments, discussion board conversations and scheduled virtual live sessions.

To receive full credit for the course, you are required to participate in all pre-scheduled virtual live sessions. Participants will have access to all course materials/recordings 180 days after the program concludes.

Heather Lincicome, LCSW, FACHE (Moderator)

Heather Lincicome serves as Vice President of Live Oak Behavioral Health Center Operations and in that role provides oversight of the Tallahassee Memorial Behavioral Health Center and dually as the Chief Liaison Officer for the Apalachee Center. Both facilities provide psychiatric mental health and substance abuse services and treatments for children and adults experiencing mental health and substance use disorders throughout the state of Florida. She has been instrumental in the creation and oversight of a robust psychiatric consultation liaison team which services multiple emergency departments and the medical-surgical floors. She is also developing a robust behavioral health intensive outpatient and partial hospitalization program and a new psychiatric residency program in collaboration with Florida State University.

A Tallahassee native, Heather earned a Master of Clinical Social Work from Florida State University and is a Licensed Clinical Social Worker and a Fellow of the American College of HealthCare Executives.

Before becoming Vice President, Heather held the role of Service Line Administrator and Director of Social Services for the Tallahassee Memorial Behavioral Health Center. Heather also worked as an Inpatient and Outpatient Licensed Mental Health Therapist at Tallahassee Memorial Hospital specializing in the provision of trauma-focused treatment for children, adolescent, and adults. Heather also spent time serving as a Senior Behavioral Analyst for the Department of Juvenile Justice and as an Outpatient Therapist for the Veterans Administration providing treatment for Post-Traumatic Stress Disorder.

She also serves as Director-At-Large for the North Florida Chapter of the ACHE and is an active board member of Big Bend Cares which provides services and treatments for individuals and families with HIV/AIDS diagnoses.

Heather is passionate about contributing to the mission of service organizations that improve the lives of members of the community through enhancing access to equitable healthcare and serves on multiple boards of directors. Heather is dedicated to expanding healthcare operations through collaborations and strategic development of programming with proven outcomes.

Terry Cassidy, LCSW, MAC

Terry Cassidly is the Executive Director of Behavioral Health Services at Sarasota Memorial Health Care System for the past since years. She has 25+ years of leadership experience in the administration of behavioral health & addiction services including inpatient, outpatient, and non-profit community-based services. Terry previously served as the Executive Director of Behavioral Health Services for Tenet Healthcare’s New England market. She was recognized by the Commonwealth of Massachusetts for her leadership in improving the social welfare of citizens in central Massachusetts. For more than 20 years, she has served as a consultant for the United States Department of Health and Human Services (HHS), the Substance Abuse Mental Health Services Administration (SAMHSA). Terry received her master’s degree in social work from Boston University. She is a Licensed Clinical Social Worker and is nationally certified as a Master Addiction Counselor.

Anthony Santucci, MSN, RN

Anthony Santucci is the Director of Behavioral Health for Acute Care Services-BayCare Health System. With a total of 26 years of experience working with a Behavioral Health patient population, Anthony brought his experience and expertise to BayCare Behavioral Health in 2011. Anthony is responsible for day-to-day business operations, clinical programs, compliance with all governing agency regulations, strategic planning for growth and development of all BayCare Behavioral Health Inpatient Programs and psychiatric emergency departments which consists of 348 inpatient beds located within seven hospitals. Anthony developed the vision for BayCare’s newest and most innovative behavioral health program, the Unit for Psychiatry and Medical Services (UPM). This is a state-of-the-art twenty-four bed adult inpatient acute care psychiatric treatment program that provides acute mental health services to a patient population that has both medical and psychiatric comorbidities. Anthony led each phase of the project including project development, project design and the construction phase with a forward facing and forward-thinking approach. This program is one of a kind and has been nationally recognized by mental health stakeholders across the country. Anthony serves on the National Association of Behavioral Healthcare steering committee on Behavioral Health Services within General Healthcare Systems. Anthony is also an active member of the National Harbor Performance Initiative for Behavioral Health leading the development of a national acuity case index tool. Anthony is a proud graduate of Leadership Tampa 2020- the Strongest Class Ever! He stays engaged with Leadership Tampa Alumni group and loves to participate annually in the LT Health Care Day planning committee.

Jason Sabo, Ph.D.

Jason Sabo earned his Master of Psychology and Doctorate of Psychology from Ball State University. Throughout his career he has worked in multiple settings including: the public school system, residential treatment, private practice and hospital setting. He joined the Lee Health team in 2018. He currently works as the site lead in Pediatric Behavioral Health outpatient clinic within Golisano Children’s Hospital. His clinical specialties are behavioral disorders, anxiety and depression.


February 22
5:30 pm - 7:00 pm