Mentoring – It Is a “Just Do It” Thing

Like most of you, I make time to mentor.  It is often hard to squeeze in.  The calendar is ugly, the projects many.  However, each and every time, whether it is a long-term relationship or a one-off request for a career huddle, I am always enriched by the time I spend with each person.  Is it easy to make time, no, but the reward is great.  Watching junior colleagues form and storm and demonstrating their value is exhilarating.   Here are a couple of thoughts for you to ponder as you step into or beef up your mentorship outreach:

  • Expand your reach – Mentoring a junior healthcare administrator or university student is almost an expectation, but also remember that you can influence middle/high school students as well. 
  • Tap into other industries – Mentoring a young professional from another industry will expand your knowledge!  You get a bit of insight into their world and have lovely synergistic moments. 
  • Reward yourself – While we don’t mentor for the rewards, we all know you can earn credits with ACHE towards volunteerism.  That’s the tangible, so don’t be ashamed to get the credit but know that the pride of supporting someone is also important. 

Recently, I had the pleasure to travel to Reno Nevada to watch one of my mentees check-off one of her goals, performing on the TedX stage and, of course, she nailed it!  She doesn’t work in healthcare, our paths crossed through other work and I look forward to our calls.  We enjoy time together talking about the differences in our work, suggestions to manage the difficult moments, family/work intersection and the goals that we have for ourselves.  Yes, I said the goals WE have for ourselves.  I didn’t include this one on the above list but you should always feel comfortable about sharing YOUR goals, get their perspective.  A CEO/SVP etc. can learn from junior colleagues and students just as much. 

Humility, giving and gratitude will always be cornerstone pillars of our success.  Mentorship plays nicely with all.  Be well. 


Ann-Marie A. Knight, MHA, FACHE

Vice President, Community Engagement and Chief Diversity Officer

Regent, American College of Healthcare Executives, North and Western Florida

Preferred Pronouns:  She/Her

UF Health Jacksonville

655 West 8th Street, Jacksonville, FL 32209

(Phone #: (904) 244-3002, (C): 904-483-1494

(F): 904-244-4027.  Please Note: Email is preferred


UFHealthJax.Org | Facebook

Twitter | LinkedIn |YouTube

Hashtag: @UFHealthJax

Urban Health Alliance

Committee Member Spotlight: Diversity & Inclusion Committee

Carole Phillipson, MHA

Meet Carole Phillipson! Carole, a native Floridian, has lived in Lakeland since 1996. She served for 15 years as a Vice President of Operations at Lakeland Regional Medical Center. During that time she  had executive responsibility for master planning and overseeing construction and opening of the laundry building, the Cancer Center and its first expansion and the B wing and the parking garage . She also oversaw many other clinical and ancillary departments and functions at the hospital .

She also was responsible for renovation of the M wing, the behavioral health unit, the laboratory as well as many others areas. She oversaw the master planning and negotiating with the city to obtain the adjoining land South of the hospital for construction of the East Tower (now the Carol Barnett wing). Following LRMC , Carole became a Vice President in a similar capacity with Adventist Health System at Florida Hospital Carrollwood. There she was also responsible for support services, engineering and construction, Human Resources, their Occupational Health Clinic and their Wound Care Centers.

After Carrollwood, Carole worked as a Director of Business Development and Studio Director for Healthcare for an architectural firm, The Lunz Group. Carole is a graduate of Leadership Lakeland, Leadership Polk and the Citizens Police Academy. She has served on the Midtown CRA board as well as the Central Florida Healthcare board, and the Lakeland Police Pension Board.  She was a Campus Board member of USF Lakeland and USF Poly and was involved in the master planning, site selection and construction management of the campus now known as Florida Polytechnic. Carole also recently completed serving 3 terms on the USF foundation board. 

Carole currently serves on Lakeland Vision, Goodwill Suncoast Housing , InnerAct Alliance, and the Peace River Advisory Boards as well as the City of Lakeland Public Endowment Fund Board.  She is a certified public Pension trustee and a Life Fellow in the American College of Healthcare  Executives. She is a member of Downtown Lakeland Kiwanis. Carole graduated with a Bachelors in Psychology from Tulane University and a Masters in Healthcare Administration from the Tulane School of Public Health and Tropical Medicine. She is married to and they have 4 grown sons.

She has served on the committee for the past 2 years and has served as a mentor for the Diversity and Inclusion Emerging Leaders Mentor program.

To get involved, click here!

Thomas C. Dolan Career Accelerator Program

Submit Your Application Today!

In its second year, the Career Accelerator Program encourages a new generation of top-level healthcare leaders who reflect the diversity of the communities they serve. This new, exclusively virtual, six-month program features:

  • Opportunities to earn over 20 ACHE Face-to-Face Education and continuing clinical education credits.
  • Specialized learning experiences that delve into diversity, equity and inclusion in healthcare.
  • Tailored group mentoring sessions.
  • Frequent networking opportunities with a broad range of healthcare leaders.

Career Accelerator Program scholarships are wholly funded through the ACHE Fund for Healthcare LeadershipAll scholarship applications must be submitted by May 5. Applicants will be notified of their status in early June. Visit to learn more.

ACHE National News

Registration Is Open: Congress and Virtual Leadership Symposium

Registration is open for the 2022 Congress on Healthcare Leadership, March 28–31. Congress features an unparalleled selection of specialized education sessions and so much more:

Visit to view the full agenda and plan your schedule.

You will also gain even more value by registering for the Virtual Leadership Symposium, April 11–12. Congress on Healthcare Leadership registrants receive a discounted registration for the symposium, with combined learning units from both events totaling 18+ ACHE Face-to-Face Education credits. Learn more.

Career Development Sessions at Congress

A new feature at this year’s 2022 Congress on Healthcare Leadership will be the Ignite Stage, which will be located in the Solutions Center. The Career Resource Center experts, Executive Search Firm and Executive Coach collaborators, patient safety partners and Health Administration Press authors will serve as featured faculty. They will be delivering multiple micro sessions, networking opportunities and panel discussions on a variety of topics that are geared toward audiences at all career levels. The Ignite Stage will be active daily throughout Congress with focused, career-related presentations, networking and open Q&A to engage all participants. 

In addition, the Career Resource Center will be hosting an open access exhibit booth to support dialogue, conversations and appointments for Resume Review and Career Advising sessions. Open office hours and numerous complimentary resources and tools will also be available.

ACHE Call for Nominations for the 2023 Slate

ACHE’s 2022–2023 Nominating Committee is calling for applications for service beginning in 2023. ACHE Fellows are eligible for the Chair-Elect and Governor vacancies and are eligible for the Nominating Committee vacancies within their districts. Those interested in pursuing applications should review the candidate guidelines for the competencies and qualifications required for these important roles. Open positions on the slate include:

  • Nominating Committee Member, District 2 (two-year term ending in 2025)
  • Nominating Committee Member, District 3 (two-year term ending in 2025)
  • Nominating Committee Member, District 6 (two-year term ending in 2025)
  • Four Governors (three-year terms ending in 2026)
  • Chair-Elect

Please refer to the following district designations for the open positions:

  • District 2: District of Columbia, Florida, Georgia, Maryland, North Carolina, Puerto Rico & Virgin Islands, South Carolina, Virginia, West Virginia
  • District 3: Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin
  • District 6: Air Force, Army, Navy, Veterans Affairs

Candidates for Chair-Elect and Governor should submit an application to serve that includes a copy of their resume and up to 10 letters of support. For details, please review the Candidate Guidelines, including guidance from the Board of Governors to the Nominating Committee regarding the personal competencies of Chair-Elect and Governor candidates and the composition of the Board of Governors.

Candidates for the Nominating Committee should only submit a letter of self-nomination and a copy of their resume.

Applications to serve and self-nominations must be submitted electronically to and must be received by July 15. All correspondence should be addressed to Michael J. Fosina, FACHE, chair, Nominating Committee, c/o Julie Nolan, American College of Healthcare Executives, 300 S. Riverside Plaza, Ste. 1900, Chicago, IL 60606-6698.

The first meeting of ACHE’s 2022–2023 Nominating Committee will be held March 29 during the 2022 Congress on Healthcare Leadership in Chicago. The committee will be in open session at 2:45 p.m. During the meeting, the Nominating Committee will conduct an orientation session for potential candidates regarding the nominating process. Immediately following the orientation, an open forum will be provided for ACHE members to present and discuss their views of ACHE leadership needs.

Following the July 15 submission deadline, the committee may meet to determine which candidates for Chair-Elect and Governor will be interviewed. All candidates will be notified of the committee’s decision via email by Sept. 30, and candidates for Chair-Elect and Governor will be interviewed in person Oct. 27.

To review the Candidate Guidelines, visit If you have any questions, please contact Julie Nolan at (312) 424-9367 or

Connect With Fellow Members

We are pleased to offer members three new, free online communities for physician executives, Asian healthcare leaders and LGBTQ healthcare leaders. The communities’ platform makes it easier than ever for peers to connect in real time, tackle issues together and ask important career-related questions. Members can participate in discussion threads, share resources and best practices, and crowdsource innovative ideas and solutions.

To join, follow these steps:

  1. Log in to
  2. Under “Helpful Links” on the right-hand side, click the last option, “My Communities.”
  3. Click the “Add” button to choose the online communities you wish to join. An MD or DO degree is required to join the Physician Executive Community.
  4. Watch your inbox for your welcome email and instructions to access your new community! The email will arrive within 24 hours.

We hope you will join these communities. If you have any questions, please email

Students and Host Sites: Register for the 2022 Summer Enrichment Program

We would like to let you know you can register for the American Hospital Association’s Institute for Diversity and Health Equity’s 2022 Summer Enrichment Program. The Summer Enrichment Program grows and strengthens the pipeline of healthcare leaders from underrepresented groups, and places diverse graduate students pursuing advanced degrees in healthcare administration or a related field in 10-week, paid internships across the country. The Institute’s staff is working with organizations to match SEP students with host sites starting in February. Internships generally take place from June through August.

ACHE and the Institute are co-promoting the SEP to increase the number of students who participate in the program each year and, accordingly, increase the number of host sites. Just as students benefit from experiential learning, healthcare organizations that register to become host sites gain access to the healthcare leaders of tomorrow—former SEP interns are now CEOs and administrators of hospitals and healthcare organizations nationwide.

Help strengthen equity and inclusion in healthcare organizations—learn more and register today.

Meet ACHE’s 2022 Premier Corporate Partners 

This year, we are extremely proud and deeply appreciative to have seven of the industry’s leading companies as our 2022 Premier Corporate Partners:

  • Cardinal Health
  • Cerner Corporation
  • Change Healthcare
  • Exact Sciences
  • Intuitive
  • LeanTaaS
  • Quest Diagnostics

ACHE’s Premier Corporate Partners play a vital role in supporting our mission of advancing healthcare leadership and the field of healthcare management excellence. These relationships help ACHE support our educational programs and national events, such as the Congress on Healthcare Leadership, and they offer complimentary resources to members, such as on-demand content, white papers and articles, to help address critical issues in your organization. In return, we offer our partners exclusive opportunities to engage with ACHE members to advance their key initiatives.

We hope you’ll join us in offering a warm welcome to each of our 2022 Premier Corporate Partners. We look forward to their partnership and support in the year ahead.

ACHE WFC Hits 1,000 Member Milestone!

This week, ACHE’s Western Florida Chapter hit 1,000 members! We appreciate the contributions that each of our members make, and want to highlight YOUR excellence!

Do you want to be featured under our Member Spotlight, or know someone that you would like to nominate? Email with a few shorts sentences about yourself or the WFC Member you’d like to nominate, as well as a headshot photo. To view our current Member Spotlight, head to the home page and scroll down!