Understanding Implicit Bias and its Impact on Healthcare Leadership
2023-01-10 17:00 - 19:00 (America/Los_Angeles) | FL
Tuesday, January 10, 2023
The communities for which healthcare organizations operate are rapidly diversifying. Not only do they provide care for a diverse community of patients and families, but their workforce is also growing more diverse. It is incumbent on healthcare organizations and their leaders to both understand and embrace the needs of diverse populations. Their ability to respond to the needs and preferences of a broader customer base will be critical to their financial and operational survival, but they first must understand what their implicit biases are to do that. The goal of the session is for leaders to understand and recognize internal biases both conscious and unconscious. This new program will focus on the healthcare leader’s personal recognition of internal bias and its impact on decisions in the organization. The impact of the healthcare leaders’ ability to recognize biases in areas such as employment and policy decision making will lead to increased diversity in individuals holding leadership positions and will help us better serve the communities we are in.
Earn 1.5 Face-to-Face Credit Hours
To purchase your ticket, go to https://www.eventbrite.com/e/understanding-implicit-bias-and-its-impact-on-healthcare-leadership-tickets-480462404987
Agenda
5:00-5:30PM: Networking & Dinner
5:30-7:00PM: Panel discussion
– Dr. Vyron Folds, Division Director of Diversity, Equity and Inclusion for HCA Healthcare’s West Florida Division
– Jazleen Vecchiarelli, Manager of Diversity, Equity, and Inclusion for BayCare Health System
– Dr. Shanelle Rae, Director of Diversity, Equity and Inclusion for Tampa General Hospital
– Dr. Desiree Chachula, Director of Diversity, Equity and Inclusion for Moffitt Cancer Center
Moderator
Dr. Vyron Folds, Division Director of Diversity, Equity and Inclusion for HCA Healthcare’s West Florida Division
Vyron Folds currently serves as the Division Director of Diversity, Equity and Inclusion for HCA Healthcare’s West Florida Division. Prior to this role, Vyron accumulated 25 years of Human Resources leadership experience with the United States Air Force, where he most recently served as Chief Diversity, Equity and Inclusion Officer for the U.S. Special Operations Command. While in that role, Vyron was responsible for writing, managing, and coordinating a wide-ranging portfolio of policies, programs and processes relating to diversity, equity and inclusion, as well as collecting workforce demographic data and analysis. He also served as the principal advisor to the Chief of Staff on workforce strategies, programs and activities.
Prior to his latest military assignment, Vyron served as the Executive Director of Human Resources for the 6th Force Support Squadron here in Tampa, where he led more than 600 military and civilian Human Resources professionals. Before that, Vyron held a multitude of leadership positions, including Senior Director of Human Resources for the 12th Air Force in Arizona, overseeing investigations and instruction of LEAN concepts to 11 countries in the Caribbean and Central/South America. While stationed in Germany as the Director of Human Resources, Vyron worked in the 693rd Intelligence, Surveillance and Reconnaissance organization.
Vyron’s impressive career is decorated with many honors, including the Tuskegee Airman award, the NAACP Award, the Blacks in Government award and several other notable honors.
Vyron earned a Doctor of Business Administration in Leadership from Walden University, a Bachelor of Science in Business Management and a Master of Science in Leadership from Capella University. Additionally, he holds a Diversity, Equity and Inclusion Certificate from the University of South Florida and has completed the Greenbelt Instructor course.
Vyron is also an active member of the Omega Psi Phi Fraternity Inc., which actively serves the Tampa Bay Area through volunteerism, fundraising and other activities benefiting local nursing homes, Veterans Affairs hospitals, food banks and more.
Panel Members
Jazleen Vecchiarelli, Manager of Diversity, Equity, and Inclusion for BayCare Health System
Jazleen Vecchiarelli is the Manager of Diversity, Equity, and Inclusion for BayCare Health System. She’s been part of the health system for about 10 years. In her role, she provides strategic direction for enterprise-wide diversity, equity, and inclusion efforts for the $4.9 billion organization supporting 30,000 team members. Jazleen leads the development and implementation of strategic initiatives to support a diverse and inclusive workplace culture. Prior to this, Jazleen was a hospital operations leader managing cross-functional teams committed to achieving results. She holds an MPH in Health Care Organizations and Management from the University of South Florida.
Dr. Shanelle Rae, Director of Diversity, Equity and Inclusion for Tampa General Hospital
Shanelle Rae, Ph.D is a Diversity, Equity and Inclusion Specialist who focuses on creating and implementing sustainable and balanced organizational infrastructure to create equitable outcomes, Diverse and Inclusive practices and a sense of well-being for all.
Shanelle earned her Ph.D in Industrial and Organizational Psychology from the University of Miami and currently serves on the Board of Directors at the UM School of Behavioral Sciences. Shanelle is the Director of DEI at TGH and is an associate Professor at USF.
Dr. Desiree Chachula, Director of Diversity, Equity and Inclusion for Moffitt Cancer Center
Desirée Chachula is the Director of Diversity, Equity and Inclusion (DEI) at Moffitt Cancer Center. She leads Moffitt’s DEI portfolio that guides workforce and patient equity efforts. Programs and focus within the portfolio include DEI Education & Training, Employee Engagement Groups, Diversity Data and Measures, Inclusion Climate and Culture, Employee Life-Cycle for Under-Represented Populations, Supplier Diversity and External Benchmarking and Cultural and Linguistic Competency.
Desirée combines years of curriculum and instruction teaching and consulting experience with academic training as a social scientist to bring a scientist-practitioner approach to cultural competence and diversity, equity and inclusion in healthcare. She is an expert on disproportionality the differences of a population group to an outcome based on shared demographic traits. This work sheds light on policies, practices, beliefs and biases that perpetuate the marginalization of vulnerable populations.
Desiree is a Principal Investigator for the Health Equity Train the Trainer initiative which aims to educate care providers throughout Florida how to effectively enact health equity in their professional practice.
Beyond practice and research, Desirée has specialized training working with special populations. She is adept on LEP issues as well as a Board Certified Transgender Care Professional.
Prior to joining Moffitt in 2016, Desirée held research appointments at the Metropolitan Center for Urban Education as well as at the Harvard Graduate School of Education. Desirée was a Reynold’s Fellow in Social Entrepreneurship at Harvard University where she earned her Masters in Language and Literacy. She is a National Science Foundation Fellow in linguistics and has won numerous academic awards including a U.S. Department of State Critical Language Fellowship and a NSF Research Award. She earned her Ph.D. in Multilingual & Multicultural Education from New York University.
Address
6901 Simmons Loop (MS 8015), Riverview FL 33578
Parking
Parking is available in the visitor parking lot (see parking map below) or use our free valet service.

Reinventing Customer Service in Healthcare
2023-02-02 17:00 - 18:30 (America/Los_Angeles) | FL
Consumer-driven services in business and the need for efficiency are accelerating changes in the way organizations operate and compete. Many consumers today are taking greater control of their purchasing power and healthcare decisions and are demanding excellence in service. The challenge is how to give them the best service in a meaningful and economic way. Organizational survival relies on healthcare leaders with the vision, determination and courage to test various methods of enhancing the patient experience. Patient expectations are being set by other industries; for example, the airline industry, in which Southwest Airlines is the only airline that has turned in profitable years for 33 consecutive years, consistently achieved the best on-time performance, received the fewest customer complaints and fewest mishandled bags, is consistently cited for the best customer service, the smartest management and as the most fun place to work. Can the principles from a culture like Southwest Airlines help healthcare win the hearts and minds of their employees?
Agenda
5:00 -5:15 – Event & speaker introduction
5:15 -6:15 – Speakers Present
6:15 – 6:30 – Speaker Q & A
Qualified Education Credit Hours: 1.5
As an independent chartered chapter of the American College of Healthcare Executives, the West Florida Chapter, is authorized to award a total of 1.5 hours of ACHE Qualified Education credits toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
To purchase your ticket, visit: https://www.eventbrite.com/e/reinventing-customer-service-in-healthcare-tickets-465861473207
Lara Klick, MBA, CPXP
Lara Klick is Vice President and Patient Experience Officer at Tampa General Hospital. In her role, Lara provides strategic and operational oversight of all aspects of the patient experience. This includes the analysis of performance and opportunities for improvement, the provision of support and communication during healthcare crisis and the resolution of issues and recovery of relationships. In her 20 plus years of experience in the acute healthcare arena, she has been a part of the evolution of the role of the patient experience professional. Her focus is on elevating role of the patient voice in the healthcare dialogue. She has opened hospitals to families and given health care providers concrete tools to facilitate a collaborative relationship with patients and families. This laser focus on patient centeredness is fueled by her belief that health care providers, patients and families all have a common goal and her role is to help them work together to reach it. In addition to her professional background, Lara is the proud mother of two children who delight in the fact that they’re taller than her now. She will tell you that her greatest achievements in her life call her mom.
Edward M. Rafalski, Ph.D., MPH, FACHE
Edward Rafalski, Ph.D., MPH, FACHE is currently the Chief Strategy and Marketing Officer for BayCare Health System in Clearwater, FL. Dr. Rafalski is responsible for all planning, business development, real estate, market research, clinical research, marketing, digital strategy, government relations, public relations and communications at BayCare Health System. Dr. Rafalski has an extensive background in strategic planning, data analytics, decision support, GIS, business development, marketing, public relations, group purchasing and managed care contracting. He has also served as an executive liaison for emergency department and children’s hospital operations. After graduating from the University of Chicago with a bachelor’s degree in public policy studies, Dr. Rafalski received a master’s degree in public health from Yale University School of Medicine. He received his Ph.D. in public health sciences from the Division of Health Policy and Administration at the University of Illinois, School of Public Health where he has taught as Clinical Assistant Professor. His health services research and teaching interests include: the effects of market economics on health care services, healthcare decision support, quantitative methods, managerial epidemiology health disparities, marketing and strategic management. Dr. Rafalski is a Fellow of the American College of Healthcare Executives, Six Sigma Black Belt and member of the 2014 TNCPE Board of Examiners, trained in the Baldrige Criteria for Performance Excellence. Ed is also a member of the University of South Florida College of Public Health’s Master Health Administration Advisory Board.
Paul Grossman
Paul is the founder, CEO and Chief Experience Officer of PLG ExperienceSolutions, a consulting and training company that helps healthcare organizations create consistently exceptional experiences for its employees and, as a result, their patients. For more than 25 years, Paul has focused on improving customer experiences. Before starting his own company, he spent 10 years with Integrated Loyalty Systems as their senior vice president of content and solutions, designing culture-change programs and training workshops for healthcare organizations around the country, including Dignity Health, Ochsner Clinic, Penn Medicine, Carson Tahoe Health, the National Rehabilitation Hospital in Washington, DC. Paul was the lead consultant on engagements with all seven hospitals of the Detroit Medical Center, as well as clinics of Dignity Health in California, and the Women’s and Children’s Hospitals of Michigan Medicine, to name a few. In addition to culture change and patient experience journey mapping, Paul specializes in employee engagement and onboarding programs for healthcare, having redesigned more that two dozen healthcare orientation programs with the philosophy: “How you treat staff on day one determines how they’ll treat patients… and each other.” Prior to that, Paul spent eight years as a Disney Castmember, specifically as a senior manager first with the famed Disney Institute at Walt Disney World, teaching the Disney Approach to visiting organizations. Then he moved to Disney Event Productions, ultimately returning to the Disney Institute to become one of its most highly rated trainers and national keynote speakers, focusing on applying Disney cultural elements to other industries. Paul spent 13 years before Disney with Kaset International/AchieveGlobal, at the time one of the world’s largest “soft skills” training and consulting companies. There he learned the intricacies of adult learning, instructional design and organizational consulting. He was the co-author of the industry standard Everybody Has a Customer, based on the “internal customer service” concept of: “If you’re not taking care of a customer, you should be taking care of someone who is.” Paul has been both a preceptor and guest speaker at the USF School of Public Health, is an active member of the American College of Healthcare Executives (ACHE), currently serving on the Board of the Western Florida Chapter, is a longtime member of the ACHE Consultant’s Forum, and received the prestigious ACHE Regent’s Award in 2021. He has frequently presented workshops and speeches at healthcare conferences around the country, including multiple times for ACHE’s national Congress on Healthcare Leadership, as well as numerous local chapter events, both in Florida and across the country. Paul lives in Tampa, Florida with his wife, Sue. He has two grown children and is a passionate hockey fan.

Leveraging Data-Driven Tools to Advance Health Equity at Northern Light Health
2023-02-23 12:00 - 13:00 (America/Los_Angeles) | FL
Healthcare leaders know that nonclinical factors can greatly impact a person’s overall health. Discover how one organization has tackled health inequities in its community during the free webinar, “Leveraging Data-Driven Tools to Advance Health Equity at Northern Light Health,” Feb. 23, 11 a.m.–12 p.m Central time (12:00pm-1:00 p.m. EST).
Attendees will learn how to use analytics to pinpoint social vulnerabilities to inform health equity strategy.
This webinar—worth 1 ACHE Qualified Education credit—is made possible through the support of Oracle Cerner.
To complete your registration, visit https://www.ache.org/learning-center/education-and-events/events/single-session-events/zm022323
On-demand Professional Development
Earn ACHE Qualified Education credits toward FACHE®advancement or recertification when you watch educational webinars and sessions from the On-Demand Recorded Content Library. The library features more than 100 recordings on topics such as financial management; safety/quality; diversity, equity and inclusion; strategy and innovation; workforce; and more.
Check out the full On-Demand Recorded Content Library here.

Developing Mentoring and Coaching Skills
2023-02-28 16:30 - 18:30 (America/Los_Angeles) | USF College of Public Health, 13201 Bruce B Downs Blvd, Tampa, 33612, United States
Event Description:
Data has shown that mentoring programs are an effective way to offer guidance and support for healthcare executives who are entering the field or who are seeking career advancement. A mentoring relationship provides a safe environment in which those with less experience may learn from experienced executives. This panel will present a framework for the development of a mentoring program. The program will begin with a brief presentation by the moderator, followed by remarks from each of the panelists. The program will conclude with a 30-minute question-and- answer period.
Panelists include Lou Galdieri, Mary Maloney & Stephanie Stringer, featuring Jeff Younger as moderator.

Location: USF College of Public Health (13201 Bruce B Downs Blvd, Tampa, FL 33612): CPH 1023A
Event Schedule:
4:30pm-5:00pm: Networking & Dinner
5:00pm-6:00pm: Programming
6:00pm-6:30pm: Q&A Session
To register, go to: https://www.eventbrite.com/e/developing-mentoring-and-coaching-skills-tickets-523185240137

Topics of Discussion Include:

Various frameworks of mentoring

What is a mentor?
How does the mentoring process work?

Explain the differences between mentoring and coaching
How to identify individuals within your organization to make the mostof the mentor/protégé relationship
The benefits of a mentoring program

Mentoring internally and externally to your organization Mentor/Protégé Dyad
Best practices

How to make the most of the professional relationship

What to expect from the mentor
What to expect from your protégé

Jeff A. Younger, MHA, BS, LFACHE, FRBMA – Moderator
Jeff Younger has served as a member of the Advisory Board for the University of South Florida College of Public Health and MHA Advisory Board for the past several years, sharing his experience and counsel whenever possible. He has been in the healthcare field for over 42 years, working as a hospital executive for three facilities and the Vice President and COO of a 300 bed hospital in Chicago prior to coming to Tampa.
Between 1995 and 2013, he served as the CEO of several organizations, including a large radiology group in Tampa, a 60+ physician MSO group, Physicians Practice Management of Tampa Bay Inc., and created a teleradiology company. In 2013, Jeff became the CEO of Preferred Radiology Alliance, helping it grow to over 240 radiologists. Also, he served as the COO of Academic Alliance in Dermatology, and helped it to grow to its current size of over 24 office locations (the 3rd largest in Florida).
Jeff is a Life Fellow in the American College of Healthcare Executives, and a past Founding Board Member-Western Florida Chapter Board, Fellow in the Radiology Business Management Association, and Past President and Fellow of the Radiology Business Management Association. He has a Bachelor of Business Degree from Millikin University and a Master’s Degree in Hospital and Health Administration from Xavier University.
He has been married to his wife for the past 41 Years, and still lives in the Tampa Bay Area. He is the proud father of three grown children, and grandfather to his six grandchildren.
Stephanie Stringer, PHR – Panelist
Stephanie Stringer is an accomplished Human Resources Business Partner and Director with over thirteen years of experience in the healthcare industry. Stephanie has a passion to serve others and is focused and driven with concentration on leadership coaching, mentoring, team member retention and engagement, and diversity, equity, and inclusion. She enjoys being a part of a solution focused company to harness the full power of the most valuable asset to an organization, its people.
Stephanie currently serves in her role at AdventHealth Carrollwood, where she is responsible for the strategic advancement of the human resource function. She is an alumna of The University of Alabama and spent a summer living abroad immersing herself in different cultures, which helped shape who she is today.
When Stephanie is not working, she enjoys spending time with her spouse, working out, reading a good book, binging a Netflix series, and watching her two favorite teams play football – Roll Tide and go Bucs!
Lou Galdieri, MHA, BSN, RN – Panelist
Lou Galdieri was appointed Co-Chief Operating officer for BayCare Health System on October 28, 2022. Prior to his promotion, Galdieri was president of Morton Plant Hospital and market leader for BayCare Health System’s West Region since November 2018. He had served as president of Mease Countryside and Mease Dunedin hospitals since 2009. Mr. Galdieri joined Morton Plant Mease in 2000 as a part-time nurse recruiter, advancing to director of planning and director of operations.
Mr. Galdieri began his career as a nurse more than 35 years ago. Lou earned a Master of Science degree in Health Administration from Saint Joseph’s University in Philadelphia in 1999. He received his Bachelor of Science degree in Nursing from LaSalle University in Philadelphia and a nursing diploma from the Community Medical Center School of Nursing in Scranton, Pennsylvania. At Pennsylvania Hospital in Philadelphia, he held a variety of leadership and nursing positions including clinical director and patient and staff relations roles.
Mr. Galdieri has previously served on multiple boards such as the Pinellas County EMS Advisory Board, the Clearwater Free Clinic, and both the Safety Harbor and Dunedin Chambers of Commerce. He currently serves as Incoming Chair of the Amplify Clearwater Chamber Board, sits on the Board of Directors for MPM Health Care, as well as the Board of Directors for the Morton Plant Mease HealthCare Foundation. Most recently, Mr. Galdieri received the honor of being named to the 2022 City and State Florida Healthcare Power List.
Mary Maloney, M.A. – Panelist
Mary Maloney has dedicated her life’s work to launching brands. She is a brand strategist and organizational change management thought leader specializing in the healthcare industry. Serving as a CEO and Chief Marketing Officer, she’s led repositioning, messaging and branding initiatives on both the client and agency side for global and iconic brands including Mercy Health System, Penn Medicine, Blue Cross Blue Shield, Intuit, Centene and The Center for Creative Leadership – Healthcare Division. She sold her first business at age 31. As principal for Revealing Genius LLC, she works with accomplished leaders in the medical community to distinguish their personal brands using a proprietary, trademarked process, to effectively communicate their expertise and their “why” to rapidly fulfill their most desired career goals. Her education includes Duquesne University, Villanova University and The Wharton School at the University of Pennsylvania.
More Information Coming Soon!

ACHE 2023 Congress on Healthcare Leadership
2023-03-20 - 2023-03-23 | Hyatt Regency Chicago, 151 East Wacker Drive, Chiacgo, IL, 60601, United States
Congress is the Conference for Healthcare Leaders Who Care
Seeking new, in-depth perspectives from across healthcare and beyond? Want to network with thousands of the best and brightest leaders? The 2023 Congress may just be the most important event of your year! When you attend, you will:

Hear candid perspectives from leaders within and beyond healthcare on the most critical issues
Grow your network and take the next step up as a leader in healthcare.
Join objective, solutions-focused sessions to help you make an impact.
See and be seen by some of the most esteemed leaders in the country.

Join us March 20-23 to chart a bolder, brighter future in healthcare. Together, we can make a difference.
To complete your registration visit: https://congress.ache.org/?gclid=CjwKCAiA_vKeBhAdEiwAFb_nrYjFGPJTBoKw3YeiJszQZM7Wa9xjNckdN7VQfcXJpNOGwRAJqGralBoCFnUQAvD_BwE

ACHE WFC New Member Webinar - Quarter 1
2023-03-27 17:00 - 18:00 (America/Los_Angeles) | FL
ACHE WFC will host a New Member Seminar on 3/27/23 from 5:00pm-6:00pm
Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register, go to: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-march-27-2023-tickets-597231624867
Please note the content will be identical between the sessions on 3/27 and 3/28.
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul-wagner@smh.com.

ACHE WFC New Member Webinar - Quarter 1
2023-03-28 12:00 - 13:00 (America/Los_Angeles) | FL
ACHE WFC will host a New Member Seminar on 3/28/23 from 12:00pm-1:00pm
Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register, go to: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-march-28-2022-tickets-597236429237
Please note the content will be identical between the sessions on 3/27 and 3/28.
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul-wagner@smh.com.

Green Hospitals and Healthcare
2023-04-25 17:00 - 19:00 (America/Los_Angeles) | Brian D. Jellison Cancer Institute Oncology Tower at Sarasota Memorial Hospital-Sarasota, 1700 S. Tamiami Trail, Sarasota, FL, 34239, United States
Location: Brian D. Jellison Cancer Institute at Sarasota Memorial Health Care System, in the Roberta L. Sudakoff Foundation Education and Conference Center; 1st floor of Oncology Tower, 1700 S. Tamiami Trail, Sarasota, FL.
Click here to complete your registration!
Event Description:
Today, most industries in the United States are finding new ways of becoming more environmentally sustainable to cut costs and/or fulfill their corporate citizenship missions. Although hospitals and other healthcare organizations are conscious of these efforts, they face the unique challenges of round-the-clock operations, hazardous waste management, large-scale staffing and extreme energy consumption. Healthcare leaders are aware of the role their organizations play in the community, but sometimes are unsure how they can make the business case for going green to their board or staff. By learning from peers, this session will address the myriad ways to change the culture of the organization; cut operating costs and improve staff recruitment, retention and patient satisfaction; and gain visibility and credibility within the community as an exemplar for environmental sustainability.
Topics for Discussion Include:

Making the business case for going green in terms of the bottom line/financials and long-term return on investment, staff satisfaction, and increased customer base.
The progress hospitals have made in their green efforts, as well as how they have leveraged partnerships with outside organizations to put a sustainability plan in action.
Operational strategies that will allow healthcare organizations to be more successful in sustainability. Training for staff and the organization to embrace sustainability.
How becoming more sustainable is part of the larger mission of healthcare and how it is related to your community relations mission

Agenda:
5:00pm – 5:30pm: Networking and Dinner
5:30pm – 7:00pm: Programming
Speakers:
Laura Stillman – Moderator
A 30-year veteran and healthcare partner, Laura excels at leading projects, managing practice areas, and providing strategic planning. As Healthcare Practice Leader, Laura oversees Flad’s health care group and serves as principal-in-charge for major healthcare projects, most recently leading the design team for Lee Health’s new community hospital. She is also involved in ongoing projects at UF Health and was on the planning and programming team for the new Oncology Tower and Venice Hospital for Sarasota Memorial Hospital.
Randy Keiser-Panelist

As Senior Vice President and National Healthcare Director, Randy Keiser is involved with Turner Construction’s major healthcare projects in North America. His 42-year career at Turner has been dedicated to hospital construction which encompasses over 250 projects and $3.5 billion annually. His leadership skills have helped Turner maintain the status of the #1 Healthcare CM in the U.S. for 22 of the past 25 years. Turner’s portfolio of sustainable hospital construction includes many industry leading projects including the first LEED Zero Energy certified healthcare facility, the first standalone net zero designed greenfield hospital and one of the first net zero carbon facilities.
Randy serves the healthcare design and construction industry through leadership roles for ASHE, FGI Guidelines, HCD advisory board, Vanderbilt Healthcare Symposium Committee and others.
Randy and his wife, Gwen make their home in Nashville TN.

Brad Pollitt, AIA-Panelist
Since joining UF Health Shands in 1989 Mr. Pollitt has served as Hospital Architect, Director of Major Construction Projects, Director of Facilities Planning, and Director of Facilities Development. In 2000 he was named Vice President of Facilities with responsibilities for core services including strategic facility planning, construction, facilities operations, real estate, environment of care, safety, security and transportation serving the UF Health Hospital System. During his tenure, UF Health has seen the development of over $3 billion of construction, renovation and capital improvement to enhance the operations and quality of over 5.5 million sf of UF Health facilities.
Mr. Pollitt has lectured on facility management topics at the American Society of Healthcare Engineers, and other numerous healthcare forums. In addition he has provided educational instruction at the University of Florida College of Engineering as a guest lecturer on facility process and quality improvement in facilities management.
Mr. Pollitt has a BA and an MA degree in Architecture from the University of Florida College of Architecture. He is a licensed architect in the State of Florida, is certified by the National Council of Architectural Registration Boards and is an active member of the American Institute of Architects Academy for Health. Prior to joining Shands in 1989, Mr. Pollitt worked as an architect in the fields of healthcare, hospitality and historic preservation.

Improving the Health Status of Your Community
2023-05-23 17:30 - 19:00 (America/Los_Angeles) | FL
Summer “Global Perspectives” Virtual Series: Event 1

Click Here to purchase your ticket!
Please note: ALL ATTENDEES must register for this event using the link below in addition to purchasing an Eventbrite ticket. This is a two step registration process and members will not receive F2F credit unless they complete both steps using this link.
https://account.ache.org/eweb/DynamicPage.aspx?Reg_evt_key=3f3529cd-df0d-455d-bbc2-2dace558513f&WebCode=EvtRedirectorTL&site=ACHE
Event Description:
Healthcare organizations exist to serve the communities in which they reside. Though community health has always been a focus for these organizations, new regulations require them to take an active role. The health of a community or geographic population has a critical impact on a healthcare organization’s planning, operations, financial sustainability, outcomes and success.
Due to the implementation of the key components of the healthcare reform by legislation, it will be even more important that provider organizations are both aware of and responsive to the health status and disease states that are most prevalent in their communities. Not only is a population-based focus the right thing to do, but it may prove to be the financially astute course of action.

Agenda:
5:30 -5:45 – Event & speaker introduction
5:45 -6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
F2F Credits: 1.5

Norm Miles, MHSA, MRECM – Panelist
Norm is the Senior Vice President, Director, DEI Consulting at Blue Cottage of CannonDesign – leader of Diversity, Equity and Inclusion and Social Impact consulting.
Norm is a proven thought-leader and proponent of building DEI into culture, operations and space design. His contributions help foster inclusive frameworks and programs around outcomes-based initiatives and goals. His successes in guiding institutional leaders through strategic transformations equip him to drive measurable impact within the diverse communities that organizations strive to serve.
Norm has more than 20 years of executive experience in healthcare advisory services and operations management. His experience has included capital investment/development, operations engineering, business development, human capital, diversity, equity, and inclusion advisory. Prior to joining Blue Cottage, Norm most recently worked as a Partner at Korn Ferry. Norm earned a Bachelor of Arts in History and Political Science from Oakwood University; a Masters in Health Services Administration from the University of Michigan; and a Masters in Real Estate and Construction Management from the University of Denver.

Lisa Bell, MPH – Panelist
Lisa Bell is the Director of Community Benefit for BayCare Health System, a leading not-for-profit organization comprised of 16 hospitals and hundreds of other locations throughout Tampa Bay and central Florida regions.
Bell leads the Community Benefit and Community Health Needs Assessment (CHNA) work across the four-county region. Her innovative approach to data collection and vision for mitigating the impact of social determinants on health outcomes has spearheaded strategies that are setting the standard of how health systems can effectively work with community partners. Bell has provided strategic leadership in addressing food insecurity, leading the region in a system-wide approach screening every patient for food insecurity and connecting patients with a Healing Bag (2-3 days of non-perishable food and community resources on discharge). This is the only effort of its kind in the state of Florida.
Lisa is responsible for fiscal oversight and impact of CHNA Implementation Plans, in excess of $15 million annually, along with BayCare’s Community Benefit investments that collectively make up 10% of BayCare’s annual operating revenues.
Prior to BayCare, Lisa led similar work for SSM Health in Madison, WI. Madison presented unique opportunities for Lisa to hone her public health practice, work with the population health experts at the University of Wisconsin Population Health Institute, engage in state and local advocacy efforts to address health disparities, and develop multidisciplinary collaborations to better drive health improvement through collective impact and community engagement.
Lisa is Chair of the Florida Hospital Association Community Benefit statewide workgroup. She also provided primary leadership in the development of a four-county collaborative of hospitals and Florida Department of Health partners called All4HealthFL, serving as Chair from 2018-2021.
Lisa held an Adjunct Faculty appointment at the University of Wisconsin School of Medicine and Public Health from 2008-2015. Since 2010, Lisa has held an Adjunct Faculty position in the College of Health Sciences at St. Petersburg College.
Lisa received a bachelor’s degree in Dental Hygiene and a master degree in Public Health from A.T. Still University in Mesa, AZ graduating Summa Cum Laude. She was the first inductee into the University’s Public Health Honor Society.
Tamika Powe, MPH, MCHES, CDP – Panelist
Tamika Powe has been in the healthcare field for over 20 years. She started her career with Tampa General Hospital in 2000 as a Surgical Associate and transitioned to the newly created Community Relations Department in 2006. Tamika’s background in health and wellness allowed her to help build Tampa General Hospitals Community Health Education Program to include disease specific interventions offered to the community at the Community Health Education Center. After successfully implementing several evidenced based programs designed to help people manage various health conditions, she was promoted to a Community Health Educator. In this position, she was able to expand the health education opportunities further to include the designation as a training site for many of these programs. Since 2013, Tamika has also been directly involved with TGH’s Community Health Needs Assessment process. She led the charge to join the Healthy Hillsborough Committee and ALL4HealthFL. These collaboratives address Community Benefit and Social Determinants of Health initiatives in partnership with other non-profit healthcare organizations in the Tampa Bay Area. Tamika holds a Master’s Degree in Public Health, is a Master Certified Health Education Specialist (MCHES®), a Certified Diversity Professional (CDP®) and Community Benefit Specialist.
Tamika currently sits on the Board of Directors for the Tampa Bay Healthcare Collaborative, is a member of the Mayor’s African American Advisory Council, the Advisory Board for the Urban League of Hillsborough County. Tamika is a member of the Society of Public Health Education’s National and Florida Chapters. She also completed The University of Tampa’s Modern Advances in Leadership Certificate Program, presented by the Sykes College of Business TECO Energy Center for Leadership and is an alumna and active member of Tampa General Hospital’s LEAD TGH Program and Leadership Hillsborough.
Caroline Gay, FACHE, FHFMA – Moderator
Caroline Gay is a certified life coach and business consultant, and formerly the Chief Analytics Officer/Chief Population Health Officer at Lakeland Regional Health. She spent 10 years as a healthcare executive and uses that experience to analyze, relate, and co-create solutions with clients.
Caroline graduated from East Carolina University with a Master’s in Accounting, where she established a strong foundation of strategic and systems thinking.
Caroline recognized the need for a more elevated leadership style to effectively get results in today’s world. She delivers courses and workshops on Integral Leadership to educate leaders on how to solve problems with a holistic approach that helps them better understand themselves and how to relate to others.

ACHE WFC New Member Webinars - Quarter 2
2023-06-05 - 2023-06-06 | FL
ACHE WFC will host two upcoming New Member Webinars:

June 5th, 2023: 12:00pm-1:00pm

Register Here: https://www.eventbrite.com/e/633530646217

June 6th, 2023: 5:00pm-6:00pm

Register Here: https://www.eventbrite.com/e/633535300137

Please note the content will be identical between each session.

ACHE WFC Advancement to Fellow Webinar
2023-06-06 - 2023-06-13 | FL
ACHE WFC will host three Advancement to Fellow Webinars:

June 6th, 2023 – 12:00pm-1:00pm

Register Here: https://www.eventbrite.com/e/633405702507

June 8th, 2023 – 5:30pm-6:30pm

Register Here: https://www.eventbrite.com/e/633410266157

June 13th, 2023 – 12:00pm-1:00pm

Register Here: https://www.eventbrite.com/e/633416554967

Please note the content will be identical between each session.

ACHE-WFC Emerging Leaders: Proactively Managing Your Professional Development
2023-06-21 17:30 - 19:00 (America/Los_Angeles) | FL
The panelists will share valuable insight on the nuts and bolts of career planning. Please join us for our ACHE’s Western Florida Chapter Zoom-enabled event on Proactively Managing Your Professional Development, designed especially for our early careerist members. Register here on Eventbrite!
This virtual panel engages our emerging leaders with focus on providing practical guidance for career planning by discussing the necessary steps within one’s organization and the community to advance to the next level in their career. The event will be moderated by Mr. Travis Roderick, Consultant and Former Chief Executive Officer.
Agenda
5:30 -5:45 – Event & speaker introduction
5:45 -6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Qualified Education Credit Hours: 1.5
**Please scroll down to learn how to secure your Qualified Education Credits**
To regsiter, go to: https://www.eventbrite.com/e/ache-wfc-emerging-leaders-proactively-managing-your-prof-development-tickets-642557295167
Event Moderator
Travis Roderick – President, Chief Executive Officer, Senior Operations Strategist
Travis is a highly accomplished healthcare executive seeking an executive leadership opportunity to leverage his extensive experience and relationship skills in driving transformative change within organizations. With a proven track record, Travis excels in building managerial systems and processes that foster clinical innovation, excellence, and a people-focused approach to care.
Throughout his career, Travis has demonstrated versatility in healthcare management, having successfully navigated start-ups, turnarounds, high-growth scenarios, and the management of large national systems with complex stakeholder relationships. Regardless of the environment, his leadership style and management methods have consistently yielded positive results.
Travis’s approach to building exceptional healthcare companies revolves around his ability to identify and develop top talent while instilling a collective ambition and compelling vision. He prioritizes fostering strong connections among team members, ensuring alignment and unity. Once the people component is established, Travis diligently works with his teams to define the tactical steps, processes, and systems necessary to consistently deliver promised results.
With a strong emphasis on his proven relationship skills, innovation experience, and strategic thinking, Travis excels at creating strategic alliances among various constituents. By leveraging these alliances, he achieves ambitious goals that were previously considered unattainable.
Panelists
Brandon May, MBA – President, Baycare Health System
Brandon has extensive experience in the operation and financial management of health care organizations. Prior to coming to Morton Plant North Bay Hospital, Brandon served as the chief executive officer of Doctors Hospital of Manteca in Manteca, California, which is part of Tenet Healthcare Corporation based in Dallas. During his tenure with Tenet, he held a variety of leadership positions within three key growth markets. Brandon is familiar with West and Central Florida as he was previously CFO at Bartow Regional Medical Center, now a BayCare hospital.
Prior to his professional career, Brandon received his Master’s in Business Administration and his Bachelor’s in Business Administration with a concentration in Finance from Texas Tech University in Lubbock. While there, he competed in intercollegiate athletics as a hurdler/sprinter for the Men’s Track and Field Team.
Brandon is a Fellow of the American College of Healthcare Executives. He has been active in local North Tampa chambers of commerce, currently serves on the Board of Directors for the Pasco Economic Development Council and is a Board Trustee of the Boys & Girls Clubs of Tampa Bay Foundation.
Brandon is an outdoor enthusiast and is married with two children.
Michelle Jaeger – Chief Executive Officer, DAS Health
Michelle Jaeger is the President and Chief Executive Officer of DAS Health, a healthcare technology and services firm that for nearly 20 years has become a trusted advisor for nearly 2,000 healthcare clients, providing services to over 30,000 users and over 15 million patients nationwide.
Michelle previously served as Senior Vice President of Global Growth for UnitedHealthcare. In this role, she successfully transformed the Brazil insurance and care delivery growth agenda to exceed membership targets and meet the financial goals of the business. Prior to that, Michelle held the role of Senior Vice President of OptumRx Client Management where she led a team of more than 200 professionals. She was responsible for the strategic direction of the client management organization including the expansion of products and services. Prior to joining UnitedHealthcare, Michelle spent almost a decade at Medco Health Solutions – now Express Scripts – including her last role as an Executive Director, and before that worked for ancillary benefit companies and financial organizations holding positions in general management, account management, compliance and operations.
Michelle has a Bachelor of Arts degree in Speech Communications from St. Cloud State University. She has served as the Zambia Liaison for the Board of Tiny Tim and Friends and Steven’s Square Foundation. In her free time, Michelle likes to exercise, watch her son play baseball, read, cook, travel and spend time with family and friends.
Emily Molnar, MHA, CPH – Manager, Sarasota Memorial Health Care System
Emily Molnar grew up in Sarasota County before attending The University of Alabama for her undergraduate degree. At Alabama, Emily majored in Management with a specialization in Health Care Analytics and minored in Spanish. In 2018, Emily graduated and moved to Tampa where she attended the University of South Florida Master of Health Administration program. Her work experience during graduate school included a Graduate Research Assistant position with the USF Health Informatics Institute and an internship in the Medical Economics department of WellCare Health Plans. She was also an active student member of the American College of Healthcare Executives and worked as the Finance Committee Intern, and she served as President of the USF Healthcare Management Student Association.
After graduating, Emily started an Administrative Fellowship at Sarasota Memorial Health Care System where she completed many high-level projects related to the system’s COVID-19 response and planning for the new Sarasota Memorial Hospital-Venice opening. Emily also took a strong liking to her work with the Post-Acute and Rehabilitation division and eventually transitioned into the role of Business Planning and Project Manager with this team. She is now part of the leadership team supporting the entire post-acute continuum and assists with budgeting, financial analysis, strategic planning, and process improvement. Some of her favorite projects include developing a comprehensive environmental scan to analyze all levels of post-acute care on a local and national level, coordinating efforts of the inpatient rehabilitation team to prepare for the next CARF accreditation survey in October 2023 (hoping for a third deficiency-free result), and implementing occupational therapy services in the new Cornell Family Behavioral Health Pavilion for acute behavioral health patients.
Emily’s future goals include service line and operational leadership. In her free time, Emily also enjoys yoga, cooking, and playing with her dog.
How to Secure Virtual Qualified Education Credit Hours:
As an independent chartered chapter of the American College of Healthcare Executives, the Western Florida Chapter, is authorized to award a total of 1.5 hours of ACHE Qualified Education credits toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
Qualified Education Credits are self-reporting credits. Please self-report your credits using the link titled “My education Credit” on your myACHE profile page. If additional assistance is needed, please contact ACHE Customer Service (contact@ache.org or 312-424-9400).

Racial and Social Disparities in Healthcare
2023-06-22 17:30 - 19:00 (America/Los_Angeles) | FL
Join ACHE Central, Northern, and Western Florida Chapters for the Racial and Social Disparities in Healthcare Forum on June 22nd from 5:30 pm – 7:00 pm.
To purchase your ticket, visit: https://www.eventbrite.com/e/racial-and-social-disparities-in-healthcare-forum-tickets-641773300217
**Please note: ALL ATTENDEES must register for this event using the link below. PLEASE REMIND YOUR ATTENDEES – this is a two step registration process and they will not receive F2F credit unless they complete both steps using this link only: https://account.ache.org/eweb/DynamicPage.aspx?Reg_evt_key=05e7f751-87ac-4db0-8578-9896f791cd36&WebCode=EvtRedirectorTL&site=ACHE

Covid-19: What We Learned - Supply Chain
2023-06-28 11:15 - 12:45 (America/Los_Angeles) | FL
Summer “Global Perspectives” Virtual Series: Event 2.
To Register: https://www.eventbrite.com/e/covid-19-what-we-learned-supply-chain-tickets-633496283437
Event Description:

Emergency management efforts are often coupled with changes to normal utilization of supplies and equipment. The COVID-19 outbreak created an increase demand for commonly used equipment including personal protective equipment, nasopharyngeal swabs, viral test kits and ventilators. This panel discussion will provide insights on what their respective organizations were able to accomplish to protect their employees and to optimize care delivery for their patients and community, in direct response to the COVID-19 outbreak.
This event is approved for 1.0 Hours of Recertification Credit towards the Certified Value Analysis Healthcare Professional (CVAHP) certification by the Association of Healthcare Value Analysis Professionals. Approval Number: AHVAP-2023-123
Topics for Discussion:

A general debrief and discussion of how different organizations managed the COVID-19 Pandemic in terms of supplies and equipment.
Timeline of the pandemic and local/governmental events and the challenges with organization policies/procedures regarding supply chain: distribution, shortages, and product availability/restocking
Federal, state, and community assistance that was provided for supplies and equipment
Key take-aways for the audience to replicate at their organization

Speakers:
J. Hudson Garrett Jr., Ph.D., MSN, MPH, MBA, FNP-BC, IP-BC, PLNC, VA-BC, BC-MSLcert, MSL-BC, CPHRM, CIC, LTC-CIP, CPPS, CPHQ, CVAHP, CMRP, CPXP, CDIPC, FACDONA, FAAPM, FNAP, FACHE, FSHEA, FIDSA – Moderator
Dr. Hudson Garrett is the Executive Director and Executive Vice President for the Association of Healthcare Value Analysis Professionals (AHVAP), Chief Certification Officer for the AHVAP Certification Center, and an Adjunct Assistant Professor of Medicine in the Division of Infectious Diseases at the University of Louisville School of Medicine. He holds a Graduate Certificate in Infection Prevention and Infection Control from the University of South Florida. He has completed the Johns Hopkins Fellows Program in Hospital Epidemiology and Infection Control. He is also a Fellow in the Academy of National Associations of Directors of Nursing Administration and was selected as a Lifetime Member in the Association, which is the highest honor bestowed upon a member. He is also a Fellow in the American Academy of Project Management and a Senior Fellow and Ambassador of the Management and Strategy Institute. He was inducted as a Distinguished Fellow and Practitioner in the National Academies of Practices. Dr. Garrett is a graduate of the Institute for Healthcare Improvement (IHI) 13-month Global Patient Safety Fellowship with the and is a graduate of the IHI Patient Safety Executive Development Program. In August of 2021, Dr. Garrett was awarded the Fellowship Designation by the Society for Healthcare Epidemiology of America in recognition of his work in infectious diseases and infection prevention and control. In November 2021, he was awarded the Fellow Designation by the Infectious Diseases Society of America. He has achieved Fellows Status and Board Certification in Healthcare Management from the American College of Healthcare Executives. He holds graduate certificates in healthcare leadership from both Cornell and the University of Notre Dame. He is a frequent international lecturer in the areas of infectious diseases, healthcare-associated infections, outbreak response and prevention, and infection prevention and control. He holds Board Certifications in Patient Safety, Healthcare Quality, Patient Experience, Vascular Access, Antibiotic Stewardship, Prehospital Emergency Medicine, Tactical Medicine, as a Designated Infection Control Officer, Infection Control, in Flexible Endoscope Reprocessing, Critical Care Fundamentals, Healthcare Value Analysis, Medical Device Safety, TeamSTEPPS, Healthcare Risk Management, Healthcare Management, and as a Director of Nursing in Post-Acute Care and Infection Prevention and Control.
He has served on international and national organizational boards in the areas of environmental services, dental infection control, infection control, acute care infection control, post-acute care infection control, healthcare value analysis, and vascular access. He has served on expert panels related to disinfection and sterilization with the United States Food and Drug Administration, Centers for Disease Control and Prevention, and the Environmental Protection Agency, most notably serving on the FDA’s Panel and Working Group for Flexible Endoscope Reprocessing. He is a member of the Scientific Advisory Board for the Healthcare Surfaces Institute and a 15 year member of the American College of Healthcare Executives. Dr. Garrett has lectured around the world and provided testimony to government and regulatory agencies on a variety of topics related to infectious diseases, patient safety, and healthcare leadership.
Ronald J. Colaguori, FACHE – Panelist
Ronald Colaguori, FACHE, is the Vice President, Supply Chain & Operations Support with BayCare, a $5.1B health system in West Central Florida. His responsibilities include all aspects of supply chain management including over $350M in annual self-distribution sales through BayCare Integrated Service Center, LLC, and $850M in contracted spend through BayCare Purchasing Partners, LLC, a wholly-owned GPO. Before joining the supply chain team in February 2016, Ron was BayCare’s Vice President, Hospital Operations Support for two years. He also served as the Vice President/COO at St. Anthony’s Hospital for 8 years starting in 2006. Ron also held operations roles at St. Joseph’s Hospital and St. Anthony’s Hospital between 1994 and 1998.
Prior to rejoining BayCare in 2006, Ron served in multiple leadership roles in the Cleveland Clinic West Region, including Vice President, Operations and Senior Vice President/COO for eight years.
Ron started his career at the University of Pittsburgh Medical Center where he served as an Administrative Fellow and as an analyst in the strategic planning department.
Ron earned a dual MHA/MBA degree and a Bachelor of Science degree in Biochemistry from the University of Pittsburgh, where he graduated Summa Cum Laude and University Scholar.
John A. Armitstead, MS, RPh., FASHP, FKSHP, FFSHP – Panelist
John A. Armitstead is System Director of Pharmacy Services, Lee Health, Fort Myers, Estero and Cape Coral, Florida. John obtained an MS Degree in Hospital and Clinical Pharmacy from Ohio State University and completed a Pharmacy Residency at Riverside Methodist Hospitals in Columbus, Ohio. He received a Bachelor of Science Degree in Pharmacy from Ohio Northern University, Ada, Ohio.
Currently as System Director of Pharmacy Services at Lee Health, John is responsible for strategic planning, financial management, direction and coordination of pharmacy care provision in a five hospital, three skilled nursing facility and county-wide ambulatory health system with a $200 million budget including 400 pharmacists and pharmacy technicians. Over 210 new pharmacy practice positions have been initiated in his decade at Lee Health under approved, innovative business plans.
John has trained over 250 pharmacy residents and precepted more than 100 Doctor of Pharmacy students. He also serves as a Residency Program Director for the PGY2 Program in Health Services Pharmacy Administration at Lee Health. He has presented nationally and internationally over 130 professional topics and had over 50 publications, including three book chapters.
Armitstead is a Fellow of the American Society of Health System Pharmacists and Kentucky Society of Health System Pharmacists. John is a Past President of the American Society of Health-System Pharmacists, the Ohio Society of Health System Pharmacists and the Kentucky Society of Health System Pharmacists. He has served as Chair of the House of Delegates for the Florida Society of Health-System Pharmacists. He has served as a Board Member of these societies for more than 25 years.
John is a 2016 Distinguished Alumni from Ohio Northern University, a winner of the 2005 Clifton J. Latiolais Award and the Jack L. Beal Post-Baccalaureate Award from Ohio State University in 2015, Pharmacist of the Year in Kentucky in 2004, Preceptor of the Year at the University of Kentucky in 2001 and Lee Health in 2014 as well as President’s Circle Awards Winner from Lee Health in 2016 and 2018. In 2020 John was awarded the ASHP Board of Directors Award for Distinguished Leadership.
Dale A. Berry, Jr. – Panelist
37 years of experience in Logistics and Supply Chain Management, Directing, and coordinating all facets of domestic and global logistics and supply chain operations. Highly instrumental in transportation and distribution, supply chain management, warehousing and material handling operations. Retired from the United States Air Force after serving 21 years as Medical Logistics Superintendent. Extensive experience in Medical Construction, Startup and expansions for New and existing Hospital and Clinics.
LOGISTICS MANAGER & SAFETY OFFICER, Suncoast Community Health Centers, Inc. – Feb 2016 to Present
Responsible for Acquisition, Facilities all Contracts dealing with logistics, Vehicles, Medical and Facility Equipment and Repair, Safety data sheets and DH Biomedical for Equipment Preventative Maintenance. Establishes policies and ensures compliance. Develops and implements shipping and receiving procedures for just in time (JIT) orders. Performs Contract negotiation with Medical and Service Vendors, Examines competitive bids and makes awards. Follows environmental and safety regulations and acts in compliance with U.S. Laws and local Government Agencies. Serves as Safety Officer and complies with Safety and corporate guidelines on business ethics. Responsible for Facility Monthly Checklist Reports monitoring Generators, Fire Extinguisher Logs, and Emergency Fire Sprinkler Inspections. Maintains the Continuity of Operations Planning (COOP) Disaster Plan
MEDICAL CONSULTANT EQUIPMENT PLANNER, Euthenics, Inc. – Feb 2008‐ Feb 2016
Managed Equipment planning for New Hospitals and Clinics, Identified Equipment requirements, to include space and utility requirements. Worked closely with clinical staff and Medical Treatment professionals to identify ancillary items and develop a budget. Coordinated with Architects and engineers to ensure all plumbing, voltage and space requirements were identified prior to construction. Consulted with vendors to ensure ADA requirements and space utilization optimization. Coordinated with AutoCAD technician and redlined blueprints to locate and identify equipment requirements/needs. Created a detailed catalog of approved equipment items and cut sheets, identifying utility requirements to Architects, Engineers, and construction personnel.
Project Manager for:
Yale Medical Center informatory, New Haven, CT
Wellesley College for Women Medical Clinic, Wellesley, MA
Golisano Children’s Hospital, Fort Myers, FL
East Tennessee Children’s Hospital, Knoxville, TN
Sarasota Memorial Health Care Center, Northport, FL
Sherman Hospital, Elgin, IL
Jupiter Medical Center, Jupiter, FL
Bay Pines VA Medical Center, Saint Petersburg, FL
SUPERINTENDENT MEDICAL LOGISTICS, U.S. Air Force – September 1986 – September 2007
Managed Medical Logistics and hospital supply operations. Supervised hospital and clinic facilities construction and expansions for MacDill Air Force Base, including build‐outs, equipment and medical supplies. Supervised procurement and JIT inventory processes and emergency equipment deployment. Served in a hospital administrator role, overseeing all business functions and hospital service delivery.
Communication ∙ Analytical Skills ∙ Transportation Management ∙ Cross‐functional Team Leadership ∙ Pricing Strategy ∙ Contract Negotiation ∙ Freight ∙ Quality Control ∙ Supply Chain Optimization ∙ Logistics Management ∙ Quality Assurance ∙ Operations Management ∙ Contract Management ∙ Purchase Orders ∙ Facility Management (FM) ∙ Supply Management ∙ Warehouse Operations ∙ Supply Chain Operations ∙ Budgeting. Performed inventory and financial management processes, including ordering, receiving and storing supplies, locating and cataloging stock, quality control, property management and maintenance.
• Placed orders directly with companies utilizing Decentralized Blanket Purchase Agreements (DBPA’s) up to $25K per purchase order
• Performed Quality Assurance on contractor delivers and services, evaluated quality, cleanliness, packaging and deliverables as agreed in negotiation of the contract ensured FDA and ADA requirements were also met
• Issued modifications to existing contracts, to add or remove services or clarify services rendered with contractor, Distribution Company or courier
• Prepared monthly reports from DMLSS automated system and contractual logs to track pricing and purchase orders for 115 contracts, data was accurately reported on an Excel worksheet and copies were filed in each contract and a monthly consolidation binder.
• Purchased items under $2,500 using the International Merchant Purchase Authorization Card (IMPAC) Small Purchase threshold.
• Researched items and obtained three quotes for each purchase utilizing the micro‐purchase threshold guidelines established by the Department of Defense.
• Utilized Defense Department Cataloging software; Universal Data Repository (UDR), Base Contracting Automated System (BCAS) Defense Acquisition Program Administration (DAPA) pricing agreement periodicals, The Federal Acquisition Regulation (FAR)
Specialties: Started up community clinic, getting it operational in 30 days. Charged with developing a 25 patient room community medical clinic for retired Air Force families in Brandon, FL., managed all phases of operations. Orchestrated team, construction plans and buildout, infrastructure, and procurement of equipment and supplies. Developed and managed $850K budget. Achieved record time installation. Received award for timely implementation and cost management.
Education and Certifications:
‐ Logistics & Supply Chain Management – Community College of the Air Force, and University of Phoenix
‐ Certification Limited Warrant Purchasing Officer
‐ Certification Supply and Cold Chain Management
‐ Certification Contract Management

ACHE WFC New Member Seminars - Quarter 3
2023-07-01 - 2023-09-01 | FL
ACHE WFC will host two New Member Webinars between 7/1 and 9/1- stay tuned for the dates and times!
Please note the content will be identical between each session.
More information coming soon!

Population Health Management: Justice, Access & Financial Implications
2023-07-13 12:00 - 13:30 (America/Los_Angeles) | FL
Summer “Global Perspectives” Virtual Series: Event 3.

Click here to purchase your ticket.
https://www.eventbrite.com/e/population-health-management-justice-access-and-financial-implications-tickets-655806283247?aff=oddtdtcreator
Agenda:
12:00 -12:15 – Event & speaker introduction
12:15 -1:15 – Speakers Present
1:15 – 1:30 – Speaker Q & A
Description:
As reimbursements shift from volume based to value based, healthcare organizations are becoming more responsible for providing the resources necessary to meet the needs of a given population. Aligning quality of care with the appropriate level of care and services becomes pertinent to healthcare organizations’ bottom line. It is imperative for healthcare leaders to develop programs that offer underserved communities an opportunity for a healthier tomorrow.
Several pioneer organizations have developed population health improvement models such as Accountable Care Organizations that force them to take responsibility for the beneficiaries they are serving. As the acuity of care increases, healthcare leaders must coordinate equitable care and properly address social determinants of health. The focus is no longer treating patients, but proactively keeping patients out of the acute healthcare setting and providing care in the community.
Developing population health management into a tangible measure continues to be a challenge for all healthcare organizations across the country. How to properly reduce costs while improving the quality and access of care in communities that lack the resources and education to care for themselves and prevent acute health issues and substantive chronic disease continues to be a major hurdle in population health adoption.
Qualified Education Credits: 1.5
As an independent chartered chapter of the American College of Healthcare Executives, the West Florida Chapter, is authorized to award a total of 1.5 hours of ACHE Qualified Education credits toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
Speakers:
Joseph Santini, MBA
Joseph Santini is a driven and compassionate professional with over 20 years of experience in strategic growth and business development. He has used that experience along with his skills in leadership, ambulatory health care management, compliance and quality improvement, to excel in various projects relating to program development, implementation, and oversight. Mr. Santini holds both a Master of Business Administration degree and a certificate in Pediatric and Behavioral Health Integration. He has been with Evara Health for 15 years and successfully implemented behavioral health integration into the healthcare setting and was instrumental in launching the Children’s Mental Health Initiative in collaboration with the Juvenile Welfare Board of Pinellas County, solidifying the direct integration of behavioral health into the pediatric practice. As Evara Health’s Director of Service Lines, Mr. Santini manages the strategic growth of the Pediatrics, Women’s Health, Family Medicine, Dental, Pharmacy, Behavioral Health, Nutrition, Chiropractic, Podiatry and OMT departments. Throughout the years Mr. Santini’s passion for the patient and customer experience has nurtured his use of process improvement to optimize coordination of patient care and services and facilitate his development of effective and unique programs emphasizing wellness and promoting Evara Health as a patient centered medical home. Besides changing lives in the community professionally, Mr. Santini has also spent the last 20 years volunteering and serving as a Board Member and/or Chair of several community service organizations throughout Pinellas County.
Katie Rodgers Turner, MPH
Katie Roders Turner is the Executive Director of the Family Healthcare Foundation. They are honored to lead a skilled and experienced team of Healthcare Navigators who are committed to enrolling Tampa Bay residents into healthcare coverage programs, improving healthcare literacy, and mobilizing community partners. These services are provided to increase equitable access to high-quality healthcare and reduce health disparities in Tampa Bay. Katie has deep-end knowledge on programmatic and fiscal trends in health and human services at the federal, state, and local levels after serving in the public and non-profit sectors for 15 years. In every new role or experience, Katie maintains a passion for access to high quality and affordable health care for Tampa Bay individuals and families. Katie holds a Bachelor of Arts degree and a Master’s in Public Health from the University of South Florida and has a demonstrated commitment to community service. They are a Returned Peace Corps Volunteer (Kazakhstan, 2007-2009), an alumna of the Global Health Fellows Program with USAID (2011) and Americorps (2005). They have been featured on National Public Radio, CNN, and ABC Action News in Tampa Bay on behalf of The Family Healthcare Foundation.
Dr. Nicole Gilg Gachiani, MD, MPH, CPE, FAAFP
Dr. Nicole Gilg Gachiani is Director of Quality & Safety at BayCare Medical Group. In her role, she is responsible for defining and implementing the strategy of the quality, safety, and population health programs for the medical group’s 170+ clinics.
Dr. Gilg has over 10 years of clinical practice and medical leadership experience. She is a fellow of the American Academy of Family Physicians, a Certified Professional in Healthcare Quality, a Certified Physician Executive, and a former Fellow of the Federation of State Medical Boards. She has also held academic appointments at the University of Iowa Medical School and Des Moines University College of Osteopathic Medicine.
Dr. Gilg is a proud graduate of the University of Notre Dame after which she obtained her medical degree and master’s in public health from Tulane University. She completed her family medicine residency in Los Angeles at UCLA-Harbor Medical Center.
Ethan Chernin, MBA, MPH
Ethan Chernin, MBA, MPH has spent all 15 years of his Healthcare experience specializing in value-based care. Having started in President Obama’s administration as one of the first, non-nominated, employees of the CMS Innovation Center (CMMI); Ethan remains one of the nation’s experts in the value-based care.
Ethan is currently the Chief Population Health Officer and Senior Vice President of Provider Services for Healthmap Solutions. Ethan is responsible for leading Healthmap’s provider engagement strategies, innovative provider partnerships and building useful tools that address the health needs of individuals by combining data and evidence-based best practices.
Prior to joining Healthmap, Ethan was Vice President of Population Health for BayCare Health System and Chief Operating Officer of BayCare Physician Partners (BPP). He was BayCare Health System’s senior executive responsible for population health initiatives, value-based care contracts and population health analytics. BPP managed over 250,000 lives, 2,500 physicians and a medical spend of over $2B.
Prior to joining BayCare Health System in 2014, Ethan held executive population health positions at both the Cleveland Clinic and University Hospitals – Rainbow Babies and Children’s Hospital in Cleveland, Ohio. Ethan was successful in creating one of the nations first capitated pediatric accountable care organizations with the State of Ohio. He was one of the original employees of the Cleveland Clinic’s Center of Excellence program that works with companies to develop innovative solutions that provide their employees with high-quality healthcare while also managing costs through bundled payment and other value-based care arrangements.
Over the past 15 years, Ethan has had responsibility for managing over 1 million value-based care lives across Commercial, Medicare and Medicaid lines of business.
Mr. Chernin earned his bachelor’s degree from the University of Michigan in Ann Arbor, MI and a Master’s of Business Administration from the Weatherhead Graduate School of Management at Case Western University and a Master’s of Public Health from the Case School of Medicine.

ACHE WFC Top Golf Networking Event
2023-08-14 17:30 - 19:30 (America/New_York) | FL
Click here to register
Event Description:
Join us for ACHE WFC’s first ever dynamic Top Golf Networking Event, where emerging and senior leaders unite for an extraordinary evening of leisure and connections. Swing into success as you tee off with industry trailblazers, enjoy delicious food, and make meaningful interactions and expand your network!
** Limited seating within golf bays means we have a restricted number of tickets available. Secure your spot now, or join our waitlist for the chance to snag one should additional openings arise **

Date: Monday, August 14th, 5:30-7:30pm
Location: Topgolf 10690 Palm River Road Tampa, FL 33619

New Member Webinar – August 28th
2023-08-28 17:00 - 18:00 (America/Los_Angeles) | FL
Click here to register
Please join us for a New Member Seminar held virtually on August 28th at 5:00pm. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul-wagner@smh.com.

New Member Webinar – August 29th
2023-08-29 12:00 - 13:00 (America/New_York) | FL
Click here to register
Please join us for a New Member Seminar held virtually on August 29th at 12:00pm. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul-wagner@smh.com.

ACHE-WFC Reconnect Seminar - September 13, 2023
2023-09-13 17:00 - 18:00 (America/Los_Angeles) | FL
Wednesday, September 13 · 5 – 6pm EDT
Click Here to Register
The ACHE WFC is busier than ever! Please join us to learn more about ACHE WFC through our “Reconnect” Webinar! We invite all established ACHE Western Florida Chapter members to attend this free virtual seminar. Chapter experts will provide comprehensive information on how to make the most of your membership and how to reengage with the chapter. Discussion includes the use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter!

Interdependence of Public, Private, & Federal Healthcare Delivery
2023-09-19 16:30 - 18:00 (America/Los_Angeles) | FL
Summer “Global Perspectives” Virtual Series: Event 4.
September 19th, 2023 at 4:30 – 6:30 pm.
Click here to purchase your ticket.
Event Description:
The traditional boundaries between Public, Private and Federal Healthcare delivery have become more permeable as healthcare regulations and requirements have changed. The beneficiary population can no longer be considered as belonging to its system alone.
Patients seek services outside healthcare systems for many reasons, including access, capacity, and cost. Traditionally, migration between healthcare systems would be discouraged through financial measures or by threat of dissenrollment. Today healthcare systems rely on each other to provide services that they cannot provide for financial, geographical or accessibility reasons. The Veterans Administration and Department of Defense both rely on partnerships with public and private healthcare systems to provide care to Veterans, Service Members, and their dependents beyond the capability of the Federal system. Likewise, public and private healthcare systems enter into affiliation agreements with Federal sector healthcare systems for academic and research-based support.
Through this discussion, participants will gain an understanding of the complexities related to documentation of episodes of care, reimbursement for completed care, and information technology challenges; the interoperability and cooperation of Public, Private and Federal Healthcare Systems during natural or manmade disasters; and the future of Public, Private and Federal Healthcare Delivery as it relates to the continued homogenization of their respective patient populations.
Agenda:
4:00 -4:15 – Event & speaker introduction
4:15 -5:15 – Speakers Present
5:15 – 6:30 – Speaker Q & A
Qualified Education Credits: 1.5
As an independent chartered chapter of the American College of Healthcare Executives, the West Florida Chapter, is authorized to award a total of 1.5 hours of ACHE Qualified Education credits toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
Featured Speakers:
Victor Weeden, DHA, FACHE
Dr. Victor Weeden is an Assistant Professor and the Director of the Master of Health Administration Program at the University of South Florida. He served on the ACHE Western Florida Chapter Board as a Director-at-Large from 2020-2022 and is currently the President-Elect. Dr. Weeden has been an active ACHE member since 2002 and board certified since 2005. He has previously served on the ACHE Europe and United States Air Force Regent Advisory Councils.
Dr. Weeden is a passionate educator and career healthcare administrator that joined the USF College of Public Health in 2021. He teaches undergraduate and graduate courses in Organizational Behavior, Health Services Management, Health Care Leadership, and the Advanced Seminar in Health Care Management. He received his Doctor of Health Administration from Central Michigan University. Prior to academics, Dr. Weeden served 37 years in the United States Air Force, including 23 years in numerous healthcare administration and leadership roles. He retired from active military service in August 2021 at MacDill AFB, where he served as the Deputy Director and Administrator of the 6th Medical Group.
Dr. Weeden is purpose driven; he is living his dream of teaching, advising, and mentoring future healthcare leaders. Dr. Weeden is very excited to continue serving on the ACHE Western Florida Board to promote our healthcare profession and advance leadership excellence. His research interests include the examination of global healthcare systems, healthcare leadership development, and the impact of the COVID-19 pandemic on organizational behavior and performance outcomes

Major Rashida Brown, MHA
Major Rashida J. Brown is the Resource Management Flight Commander for the 6th Medical Support Squadron, MacDill Air Force Base, Florida. As the Flight Commander, she oversees a $46.2M budget and leads 18 healthcare administration personnel supporting operations for a rapid global air refueling wing, two Joint combatant command headquarters, 33 mission partners and representatives from 44 international coalition nations in the Department of Defense’s largest single-unit catchment of 265K beneficiaries. She arrived to MacDill with robust experience in the deployment of the new DOD electronic health record, MHS GENESIS, and wing-level Diversity & Inclusion programs.

Col(ret) Paul F. Martin, USAF, MSC, FACHE
Paul Martin is currently the Supply Chain Management, Chief of Outpatient Centers at James A Haley VA Hospital. Paul has 40 years-experience in healthcare. A retired Air Force Medical Service Corps Colonel with 30 years of service, his roles included Deputy Command Surgeon “Division VP” for Air Force Special Operations Command, Command Administrator “Regional COO” for U.S. Air Forces in Europe, Group Commander “CEO” Pope AFB Medical Group, Squadron Commander/Administrator “COO” for 3 different Air Force facilities, and roles in Logistics, Managed Care, Finance, and Patient Administration. Immediately following his retirement from the Air Force, Paul was the Practice Administrator “CEO” for the HCA Florida Heart Institute in Pinellas County. He followed that experience by establishing an LLC to subcontract with Decon, LLC providing First Receiver training and consultation to Navy and Air Force medical facilities. Prior to his commission in the Air Force, he was an analyst for The Joint Commission.
Paul earned a bachelor degree in Psychology with a minor in Business Administration from DePauw University, Greencastle, IN, a Masters in Health Services Administration from Webster University, St Louis, MO a Masters in Strategic Studies from Air University, Maxwell AFB, AL. A board-certified member of ACHE since 1992, he achieved Fellow status in 2005. His Fellows thesis, Establishing and Sustaining Healthcare Operations in a Contingency: A Logistical Perspective, was the ACHE Fellows Thesis of the Year. Paul has served the College in multiple roles: Regent, Chair of the Regents Compliance Committee, Professional Development Committee, Counselor Committee, Regents Advisory Council and Secretary of the Low Country Healthcare Executives. Paul is currently active on the Governing Board of the Air Force Medical Service Corps Association.

David J. VanMeter, FACHE, MHA
David VanMeter was appointed as the Chief Operating Officer /Deputy Medical Center Director of the James A. Haley Veterans’ Hospital and Clinics (JAHVH) in January of 2016. In this capacity he has oversight responsibility for more than 6400 employees, an annual budget of $2.0B, and approximately 2 million outpatient visits a year. He leads one of the busiest and most complex medical centers in the federal sector and oversees daily operations of one of the flagship medical centers in the Department of Veteran Affairs.
He served as the JAHVH Associate Director from 2013-2016. Prior to his transfer to Tampa, Mr. VanMeter served as the Assistant Director of the Harry S. Truman Memorial Veterans’ Hospital in Columbia, Missouri. He has served VA in various capacities of increasing supervisory and fiscal responsibility for nineteen years and his experience spans diverse operations, services, and locations.
Mr. VanMeter is a fellow in the American College of Healthcare Executives. He was recognized for his dedication, response, and recovery efforts from Hurricane Katrina by the Secretary of the Department of Veterans Affairs, and he is the recipient of the 2012 ACHE Federal Sector Award for Federal Excellence in Healthcare Management for Early-Career Healthcare Executives. He is a native son of the Commonwealth of Kentucky and earned a dual degree bachelor’s in business administration and Financial Management from the University of Kentucky Gatton School of Business and a master’s degree in Healthcare Administration from the University of Kentucky Martin School of Public Policy. He previously served as a Member-At-Large for the ACHE Western Florida Chapter.
Rescheduled to September 19, 2023 — 4:30-6:00 PM EST

Interdependence of Public, Private & Federal Healthcare Delivery
2023-09-19 16:30 - 18:30 (America/Los_Angeles) | FL
Summer “Global Perspectives” Virtual Series: Event 4.
September 19th, 2023 at 4:30 – 6:30 pm.
Click here to purchase your ticket.
Event Description:
The traditional boundaries between Public, Private and Federal Healthcare delivery have become more permeable as healthcare regulations and requirements have changed. The beneficiary population can no longer be considered as belonging to its system alone.
Patients seek services outside healthcare systems for many reasons, including access, capacity, and cost. Traditionally, migration between healthcare systems would be discouraged through financial measures or by threat of dissenrollment. Today healthcare systems rely on each other to provide services that they cannot provide for financial, geographical or accessibility reasons. The Veterans Administration and Department of Defense both rely on partnerships with public and private healthcare systems to provide care to Veterans, Service Members, and their dependents beyond the capability of the Federal system. Likewise, public and private healthcare systems enter into affiliation agreements with Federal sector healthcare systems for academic and research-based support.
Through this discussion, participants will gain an understanding of the complexities related to documentation of episodes of care, reimbursement for completed care, and information technology challenges; the interoperability and cooperation of Public, Private and Federal Healthcare Systems during natural or manmade disasters; and the future of Public, Private and Federal Healthcare Delivery as it relates to the continued homogenization of their respective patient populations.
Agenda:
4:00 -4:15 – Event & speaker introduction
4:15 -5:15 – Speakers Present
5:15 – 6:30 – Speaker Q & A
Qualified Education Credits: 1.5
As an independent chartered chapter of the American College of Healthcare Executives, the West Florida Chapter, is authorized to award a total of 1.5 hours of ACHE Qualified Education credits toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
Featured Speakers:
Victor Weeden, DHA, FACHE
Dr. Victor Weeden is an Assistant Professor and the Director of the Master of Health Administration Program at the University of South Florida. He served on the ACHE Western Florida Chapter Board as a Director-at-Large from 2020-2022 and is currently the President-Elect. Dr. Weeden has been an active ACHE member since 2002 and board certified since 2005. He has previously served on the ACHE Europe and United States Air Force Regent Advisory Councils.
Dr. Weeden is a passionate educator and career healthcare administrator that joined the USF College of Public Health in 2021. He teaches undergraduate and graduate courses in Organizational Behavior, Health Services Management, Health Care Leadership, and the Advanced Seminar in Health Care Management. He received his Doctor of Health Administration from Central Michigan University. Prior to academics, Dr. Weeden served 37 years in the United States Air Force, including 23 years in numerous healthcare administration and leadership roles. He retired from active military service in August 2021 at MacDill AFB, where he served as the Deputy Director and Administrator of the 6th Medical Group.
Dr. Weeden is purpose driven; he is living his dream of teaching, advising, and mentoring future healthcare leaders. Dr. Weeden is very excited to continue serving on the ACHE Western Florida Board to promote our healthcare profession and advance leadership excellence. His research interests include the examination of global healthcare systems, healthcare leadership development, and the impact of the COVID-19 pandemic on organizational behavior and performance outcomes

Major Rashida Brown, MHA
Major Rashida J. Brown is the Resource Management Flight Commander for the 6th Medical Support Squadron, MacDill Air Force Base, Florida. As the Flight Commander, she oversees a $46.2M budget and leads 18 healthcare administration personnel supporting operations for a rapid global air refueling wing, two Joint combatant command headquarters, 33 mission partners and representatives from 44 international coalition nations in the Department of Defense’s largest single-unit catchment of 265K beneficiaries. She arrived to MacDill with robust experience in the deployment of the new DOD electronic health record, MHS GENESIS, and wing-level Diversity & Inclusion programs.

Col(ret) Paul F. Martin, USAF, MSC, FACHE
Paul Martin is currently the Supply Chain Management, Chief of Outpatient Centers at James A Haley VA Hospital. Paul has 40 years-experience in healthcare. A retired Air Force Medical Service Corps Colonel with 30 years of service, his roles included Deputy Command Surgeon “Division VP” for Air Force Special Operations Command, Command Administrator “Regional COO” for U.S. Air Forces in Europe, Group Commander “CEO” Pope AFB Medical Group, Squadron Commander/Administrator “COO” for 3 different Air Force facilities, and roles in Logistics, Managed Care, Finance, and Patient Administration. Immediately following his retirement from the Air Force, Paul was the Practice Administrator “CEO” for the HCA Florida Heart Institute in Pinellas County. He followed that experience by establishing an LLC to subcontract with Decon, LLC providing First Receiver training and consultation to Navy and Air Force medical facilities. Prior to his commission in the Air Force, he was an analyst for The Joint Commission.
Paul earned a bachelor degree in Psychology with a minor in Business Administration from DePauw University, Greencastle, IN, a Masters in Health Services Administration from Webster University, St Louis, MO a Masters in Strategic Studies from Air University, Maxwell AFB, AL. A board-certified member of ACHE since 1992, he achieved Fellow status in 2005. His Fellows thesis, Establishing and Sustaining Healthcare Operations in a Contingency: A Logistical Perspective, was the ACHE Fellows Thesis of the Year. Paul has served the College in multiple roles: Regent, Chair of the Regents Compliance Committee, Professional Development Committee, Counselor Committee, Regents Advisory Council and Secretary of the Low Country Healthcare Executives. Paul is currently active on the Governing Board of the Air Force Medical Service Corps Association.

David J. VanMeter, FACHE, MHA
David VanMeter was appointed as the Chief Operating Officer /Deputy Medical Center Director of the James A. Haley Veterans’ Hospital and Clinics (JAHVH) in January of 2016. In this capacity he has oversight responsibility for more than 6400 employees, an annual budget of $2.0B, and approximately 2 million outpatient visits a year. He leads one of the busiest and most complex medical centers in the federal sector and oversees daily operations of one of the flagship medical centers in the Department of Veteran Affairs.
He served as the JAHVH Associate Director from 2013-2016. Prior to his transfer to Tampa, Mr. VanMeter served as the Assistant Director of the Harry S. Truman Memorial Veterans’ Hospital in Columbia, Missouri. He has served VA in various capacities of increasing supervisory and fiscal responsibility for nineteen years and his experience spans diverse operations, services, and locations.
Mr. VanMeter is a fellow in the American College of Healthcare Executives. He was recognized for his dedication, response, and recovery efforts from Hurricane Katrina by the Secretary of the Department of Veterans Affairs, and he is the recipient of the 2012 ACHE Federal Sector Award for Federal Excellence in Healthcare Management for Early-Career Healthcare Executives. He is a native son of the Commonwealth of Kentucky and earned a dual degree bachelor’s in business administration and Financial Management from the University of Kentucky Gatton School of Business and a master’s degree in Healthcare Administration from the University of Kentucky Martin School of Public Policy. He previously served as a Member-At-Large for the ACHE Western Florida Chapter.

Culture & Workforce in Healthcare Symposium
2023-09-21 07:30 - 17:30 (America/Los_Angeles) | Tampa Marriott Water Street, 505 Water St, Tampa, FL, 33602, United States
Click here to register and purchase tickets.
This 10 hour, instructor led, symposium will provide expert insight regarding a range of topics impacting the culture and workforce in healthcare. The panels cover topics including RN retention, professional well-being for healthcare workers, civility in the workplace, talent management, and mindful leadership. Panels will share relevant stories, reflections, and tools to support improved practices in the healthcare environment. Attendees are welcomed and encouraged to ask questions and interact with the panelists. The symposium will feature five events:

Sustainable Strategies to Support Resiliency and Professional Well-Being for Healthcare Professionals
Talent Management for Bench Strength Development
Developing an Environment of Civility and Respect in Healthcare Organizations: Resources to Empower Healthcare Leaders to Identify, Intervene and Prevent Workplace Bullying, Incivility and Disrespect
RN & Clinical Staff Retention & Turnover
Mindful Leadership: Leading with Heart and Mind for Healthcare Leaders

For more details, see below!

Keynote Speakers:

Delvecchio S. Finley, FACHE – 8:00am
Doni Landefeld, Ph.D., ACPEC – 12:00pm

Speaking Events:
Sustainable Strategies to Support Resiliency and Professional Well-Being for Healthcare Professionals – 1.5 in person F2F Education Credits

Time: 8:30am-10am

Panelists: Dr. Katie Cole, Dr. Seema Weinstein, Gail Ryder, Diego Perilla

Adverse patient events have been attributed to healthcare staff who have experienced difficulty sleeping, reduced job satisfaction, impaired behavior and anxiety. These attributes contribute to more serious consequences such as burnout, depression, post-traumatic disorder and suicidal ideation. The suicide rate for physicians is higher than that for any other profession, in part because of the stress of medical school, risk for malpractice, sleep deprivation and challenges with work/life balance. Healthcare leaders often struggle with finding long-term solutions to address an important but personal issue for their staff and organization. During this panel, participants will learn sustainable strategies and approaches that will address well-being and resiliency for healthcare professionals in today’s healthcare environment. Even when leaders recognize this as a problem, they are often presented with confusing information or get-better-quick solutions that bring no lasting change and can sometimes increase cynicism among employees. During this panel, participants will learn the importance of sustaining well-being for healthcare professionals in today’s health care environment.

Talent Management for Bench Strength Development – 1.5 Qualified Education Credits

Time: 10:15am-11:45am

Panelists: Cami Leech Florio, Kyle Barr, David Howard, Charles Hinson.

Talent management and succession planning are important to the successful operation of every organization. Together, they constitute a systematic process for preparing people to meet an organization’s needs for talent over time. They are designed to ensure the continued effective performance of an organization by developing employees at all levels, while paying particular attention to the identification and training of high- potential candidates for managerial or leadership positions. Talent management and succession planning enable an organization to meet its needs for leadership by assessing the competencies required for key positions, nurturing and developing the talents needed to fill those positions, and implementing procedures and protocols for managerial and leadership replacement when it becomes necessary.

Developing an Environment of Civility and Respect in Healthcare Organizations: Resources to Empower Healthcare Leaders to Identify, Intervene, and Prevent Workplace Bullying, Incivility and Disrespect – 1.5 in person F2F Education Credits

Time: 12:30pm-2:00pm

Panelists: Qualenta Kivett, Tom McDougal, Joan M. Veccioli, Vyron Folds

The organizational culture of a healthcare organization plays a critically important role in shaping the work environment for its employees. Organizations with environments of civility and respect recruit the best and brightest people, exude high morale and high job satisfaction by their employees, and demonstrate high performing teamwork. Unfortunately,disrespect and incivility at work is rampant in many organizations, and it’s on the rise. Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others. There is an organizational price to be paid for uncivil encounters among coworkers. Employees that have experienced or witnessed incivility reduce their commitment to the organization and demonstrate a reduction in work effort. While individual factors may play a major role in contributing to incivility and disrespectful cultures, the workplace environment is a powerful force that consciously or unconsciously enables acts of incivility, disrespect and bullying. Emerging evidence and anecdotal reports suggest that the conscientiousness of healthcare leaders in implementing comprehensive, cohesive, and integrated bullying prevention and intervention programs in their organizations is critical to promote environments of respect and enhance the sustainability of cultures of civility. This panel discussion will focus on tools and methods to identify and address incivility, bullying and disrespectful behavior in the workplace environment as well as methods to develop and support a culture of civility and respect in healthcare organizations.

RN & Clinical Staff Retention & Turnover – 1.5 in person F2F Education Credits

Time: 2:15pm-3:45pm

Panelists: Lisa Johnson, Wendi Goodson-Celerin, Charity Carlisle, Gen Guanci

With an aging population, baby boomers retiring, millennials taking over the work force, and reimbursements being more tied to patient satisfaction and administrative duties, it is no surprise that turnover is at an all-time high. It is imperative for hospitals and health care systems to understand the impact of turnover as well as how to increase retention through engagement, professional development and mentorship.

Mindful Leadership: Leading with Heart and Mind for Healthcare Leaders – 1.5 Qualified Education Credits

Time: 4:00pm-5:30pm

Panelists: Mo Kasti, Colleen Walters, Paul Grossman & Victor Weeden

The use of mindful practices like meditation, introspection, and journaling have been shown to contribute to the success of leading organizations. Mindful practices support personal and professional growth by enabling leaders to gain focus, clarity, creativity, and compassion – qualities which allow leaders to face the myriad demands and struggles of everyday work life. Healthcare leaders, in particular, deal with challenges and pressures that are unique to the healthcare climate. Practicing mindfulness can help healthcare executives more effectively deal with these challenges by teaching them how to approach each situation with focus and clarity to make important decisions, how to be creative and innovative in their approach to healthcare leadership, and how to be compassionate with others in times of turmoil.
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Continuing Education Credit: a Max of 8.5 contact hours are available for program completion. CE Broker program number 20-1074006. Tampa General is an approved Providers for the Florida Board of Nursing and multiple other professional Boards or Councils (Provider #50-1943). Contact hours based on completed session evaluations are approved by:

Florida Board of Nursing for RN, APRN, LPN

In order to receive CE, the participant must:

Attend the entire panel presentation or key-note session. Partial credit will be given for hours attended.
Complete the session evaluation using the provide QR code.
Include on each evaluation, name, email address, and professional license number

Conflict of Interest: Speakers’ are all working healthcare executives who will be sharing their experiences related to topic of panel discussion. Each declares no conflict of interest in any product or brand name that may be mentioned as examples of methods/processes used at their institution. Speak or member of speaker family will not benefit from mention of or use of a product.
Please contact Lana Palmquist, Lana.Palmquist@baycare.org with any questions, or request for special accommodation at least 5 days prior to the program.

ACHE WFC New Member Webinars - Quarter 4
2023-10-01 - 2023-12-01 | FL
ACHE WFC will host two New Member Webinars November 6th and 7th.

November 6, 2023 from 5-6pm. https://www.eventbrite.com/e/743648772497?aff=oddtdtcreator
November 7, 2023 from 12-1pm. https://www.eventbrite.com/e/743668270817?aff=oddtdtcreator

Please note the content will be identical between each session.

Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul-wagner@smh.com.

Crisis Management: Strategies to Effectively Manage a Healthcare Organization
2023-10-12 11:00 - 12:30 (America/Los_Angeles) | FL
Click Here for Event Registration
Event Description
Unexpected events, such as a natural disaster, pandemic, civil disturbance, medical error, or labor dispute, cause intense stresses that can overwhelm healthcare organizations and leaders. In the event of a crisis, the quality and efficiency of care delivery may be challenged, which takes a toll on every part of the organization. Healthcare leaders must understand how to prepare their organization for unforeseen circumstances by developing a communication plan, managing organizational resources, and leveraging local and state resources and funding. The engaging panel discussion will provide insight on tools to manage an unforeseen crisis within a healthcare organization.
Agenda
11:00 -11:10 – Event & speaker introduction
11:10 -12:15 – Speakers Present
12:15 – 12:30 – Speaker Q & A

Qualified Education Credits: 1.5
As an independent chartered chapter of the American College of Healthcare Executives, the West Florida Chapter, is authorized to award a total of 1.5 hours of ACHE Qualified Education credits toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.

Gloria Graham
Gloria Graham’s law enforcement and public safety career has spanned more than 27 years. She is currently the System Director for Public Safety, Emergency Management and PBX Operations for Lee Health System in southwest Florida. Lee Health is a non-profit, public health system with nearly 90 practice locations, 4 acute care hospitals and 2 specialty hospitals with 1,812 hospital beds, more than 16,000 employees, 4,500 volunteers, and over 830 employed primary care and specialty care providers.
Prior to joining Lee Health she served as the inaugural Associate Vice President for Safety and Security at the University of Virginia after the violent Unite the Right rally of 2017. In 2010, she was appointed Chief of Police at the University of Tennessee, Knoxville. Graham also served as Assistant Vice President and Deputy Chief of Police at Northwestern University, the University of Chicago and Duke University Police Department. She began her law enforcement career in her home state of Indiana in 1995.
Gloria earned a bachelor’s degree in criminal justice studies from North Carolina Wesleyan University and a master’s degree in leadership development from St. Mary of the Woods College. She is a 2012 graduate of the Northwestern University School of Police Staff and Command, a 2018 graduate of the University of Southern California Race and Equity Institute, and is an IAHSS Certified Healthcare Protection Administrator and ASIS Certified Protection Professional. Gloria is currently appointed to the Lee County School District Equity and Diversity Advisory Committee, the Pace Lee Center for Girls Board of Directors, and the ASIS Healthcare Steering Committee.

Dr. Scott Nygaard
Dr. Scott Nygaard serves as the Chief Operating Officer of Lee Health. He is responsible for the operations and strategy of the health system, which include: 4 Adult Acute Care Hospitals- totaling 1624 beds, Golisano Children’s Hospital of Southwest Florida (172 beds), a rehabilitation hospital, Post-Acute Services- including DME, SNF, SNU, HH, home infusion, nursing functions, patient safety and quality for the system, Lee Physician Group, a 1000 provider, multispecialty group practice; as well as Outpatient Services (lab, imaging, wound care, sleep lab, rehabilitation services) and The Center for Care Transformation (Medicaid PSN, NexGen ACO, BPCI, CIN), and LH Strategy.

Frank Morgan
Frank Morgan is the Vice President of Ambulatory Services for Sarasota Memorial Health Care System and oversees the Health System’s extensive network of outpatient campuses and urgent care centers that stretch from Manatee County to North Port. Frank also is responsible for outpatient growth strategy and developing new centers of care to support health needs throughout the region. Frank began his career at SMH in 2002 as an Administrative Fellow. Upon completing the two-year program, he was selected to serve in a leadership position in Ambulatory Services, where he assisted in the expansion of the organization’s Ambulatory network while taking on increasing roles and responsibilities. He graduated from the University of Missouri with a Master’s Degree in Health Care Administration in 2002 and is a Fellow of the American College of Healthcare Executives. He currently serves on the Board of Directors of the Lakewood Ranch Business Alliance and also serves as a volunteer youth football and track coach.

Dr. Laura Arline
Dr. Laura Arline is Vice President/Chief Quality Officer of BayCare Health System, a large not-for-profit healthcare system located in the Tampa Bay region of Florida. Dr. Arline oversees BayCare’s Quality, Safety, Regulatory, Infection Prevention & Control, and Clinical Documentation Integrity programs. She has been a part of the BayCare Health System team for 16 years, practicing internal medicine and pediatrics and serving in various quality and patient safety roles until she transitioned into a full-time quality administrative position in 2018. Dr. Arline has a passion for clinical excellence and is a strong believer in the quest toward zero harm. She emphasizes, “Behind every number on a spreadsheet or graph is a patient life – the work we do every day supports BayCare’s true north of Clinical Excellence.” Buono, Madeline – Assistant

State of The Chapter
2023-11-16 17:30 - 20:30 (America/Los_Angeles) | FL
Click Here to purchase your ticket.
Agenda:
ACHE members and their family, friends, and colleagues are invited to arrive beginning at 5:30pm to enjoy cocktails, socializing, and exclusive access to the incredible views from the Tampa Bay Club. We are honored to have Stephanie Conners, President & CEO of BayCare Health System, as our keynote speaker, and we are excited to celebrate our Chapter with each of you!
5:30-6:15pm: Hor d’ouevres & mingling
6:15-7:00pm: Transition to event & dinner
7:00-7:05pm: Welcome & Keynote introduction
7:05-7:25pm: Keynote speaker – Stephanie Conners, President/CEO, BayCare Health System
7:25-8:10pm: Awards & State of the Chapter address
8:10-8:30pm: Mingling
Venue Location:
The Tampa Club, 101 East Kennedy Boulevard #4200, Tampa, FL, 33602.
The Tampa Club is located on the 41st floor of the Bank of America Building.
There is no cost for parking. Link for directions/parking –https://www.thetampaclub.com/web/pages/directions-parking

ACHE WFC Advancement to Fellow Webinar
2023-11-30 | FL
ACHE WFC will host an Advancement to Fellow Webinar! Time to be determined.
Please note the content will be identical between each session.
More information coming soon!

Managing for Morale – Effective Management Techniques to Retain Your Staff
2024-01-25 17:00 - 19:00 (America/New_York) | Brian D. Jellison Cancer Institute Oncology Tower at Sarasota Memorial Hospital-Sarasota, 1700 S. Tamiami Trail, Sarasota, FL, 34239, United States
Click Here to Register
Event Description: Staff retention remains a top priority for healthcare organizations, especially following pandemic-driven burnout. This panel will engage senior-level managers to discuss best practices to retain staff and create a culture of strong morale. This program has been developed and is presented locally by ACHE WFC. The American College of Healthcare Executives has awarded 1.5 ACHE In-Person Education Credits (previously called Face-to-Face Education Credits) to this program.
Location: Sarasota Memorial Health Care (1700 S Tamiami Trl, Sarasota, FL 34239); – Brian D. Jellison Cancer Institute – Roberta L. Sudakoff Foundation Education & Conference Center; 1st floor of Oncology Tower
Agenda
5:00 – 5:30 – Networking / Dinner
5:30 – 7:00 – Educational Program

Moderator – Sheila Redfearn
Sheila Redfearn currently serves as Employee Relations Manager responsible for supporting four individual Hospitals in the BayCare Health System. Sheila began her career in social services and transitioned her desire to facilitate solutions for individual development to group cultural engagement. With almost two decades of direct employee relations, human resources experience, and an MBA in Human Resources Management; Sheila has continued to evolve her expertise while applying her passion for holistically supporting leaders and individual contributors in their professional growth, enriching team unity and achievement. Shiela is known as a talent developer in her field, achieving exceptional ratings in employee engagement as a leader of other HR professionals. Generating immediate and strategic, legally sound solutions to redevelop standards that inspire success is the hallmark of her professional brand.
Kelly Cullen
Kelly Cullen is the executive vice president and chief operating officer at Tampa General Hospital, a nationally renowned 1,040-bed academic medical center and the region’s only Level I trauma and comprehensive burn care center. Tampa General Hospital is also one of the nation’s busiest adult solid organ transplant centers and is the primary teaching hospital for the USF Health Morsani College of Medicine. At Tampa General Hospital, Cullen is responsible for overseeing all clinical and operational strategies, including managing partnerships with key constituents. She is a health care leader with a proven track record of developing strong, collaborative relationships at all levels of a highly complex health care system. Cullen has more than 30 years of experience as a health care provider and a health care administrator. She is committed to leveraging her clinical and leadership experience to help Tampa General Hospital further its commitment to world-class care. In 2021, Cullen spearheaded TGH’s largest master facility plan in the hospital’s history. This $550 million capital commitment allows TGH to invest in innovation and supports the creation of tomorrow’s TGH. Cullen is leading the development and implementation of the multi-year master facility plan that includes a new ICU, Regional Burn Center, freestanding emergency department, TGH Brandon Healthplex Oncology Institute and more. Construction on these projects will run through 2026. Prior to joining TGH, Cullen spent more than 25 years at Baycare Health System in Clearwater, Fla., where she began her career as a nurse before taking on several leadership roles, including director of nursing and director of operations. During this tenure, Cullen shared responsibility for integrating the strategic plan of the organization, while providing oversight for the delivery of high quality, safe, cost effective and compassionate care. Cullen managed all nursing-related operations and led numerous expansion projects. She accomplished all project goals on time and within budget for both Mease Dunedin Hospital and Mease Countryside Hospital. Cullen earned a Master of Business Administration in Health Care Administration from the University of Phoenix and a Bachelor of Science in Nursing from St. Francis Xavier University. She is currently a member of the American College of Healthcare Executives and the Florida Hospital Association.
Justina L. Wells, MPH
Ms. Justina L. Wells began in her role as the assistant director on November 6, 2022. Previously, Ms. Wells served as the chief, office of communications and outreach for the North Florida/South Georgia Veterans Health System in Gainesville, Fla. Ms. Wells’ VA career began in in 2011 while completing the Institute for Diversity in Health Management Summer Enrichment Program where she served as an intern at the Birmingham VA Medical Center in Birmingham, Ala. In 2013, Ms. Wells completed her administrative fellowship with the Graduate Health Administrative Training Program (GHATP). Ms Wells has also served as a Pathways Intern at the Richard L. Roudebush VA Medical Center in Indianapolis, Ind. Ms. Wells earned her Bachelor of Arts in psychology from Spelman College and earned her master’s degree in public health with a concentration in health administration from Indiana University. She is a graduate of the 2022 Healthcare Leadership Development Program (HCLDP) class, the U.S. Office of Personnel Management’s Central Florida Leadership Development Program, a member of Delta Sigma Theta Sorority, and the American College of Healthcare Executives (ACHE). Ms. Wells is also the recipient of the 2021 ACHE VA Regent Early Careerist Award.
Pam Beitlich
Pam Beitlich is the Executive Director of Women and Children’s Services at Sarasota Memorial. She is responsible for Community Outreach/ Childbirth Education, the OB Emergency Room, Labor and Delivery, Mother Baby, the NICU and Pediatrics. She has been a nurse for over 40 years, is a Nurse Practitioner, and completed her Doctorate in Nursing Practice at Florida State. She thoroughly enjoys leading a very high performing team in the Division of Women and Children’s, and likes to constantly push outcomes to the next level.With over 4,200 births last year at SMH, Pam has seen so much growth in our community – not just with older community members but with young families moving here. What a great thing to watch! Her primary focus is on patient safety and quality at the hospital, and will always advocate for our mothers and babies to receive the highest standard of care. One of her greatest pleasures in the past few years has been watching the First 1000 Days Initiative begin and blossom into an amazing program to serve our community. She finds it very gratifying to ensure our moms and babies are delivered safely at SMH, and then delivered safely back home with whatever services they need. Pam and her husband Paul have been married for over 37 years, all of those living in Sarasota. All three of their children were born at SMH, went to Southside and Pine View, and love this community. She has strong roots here and wants to continue giving back in whatever way she can contribute.

February New Member Seminars
2024-02-20 12:00 - 2024-02-21 18:00 (America/Los_Angeles) | FL
February 20th, 12pm: Click here to register
February 21st, 5pm: Click here to register

Please join us for a New Member Seminar held virtually on Tuesday, February 20th from 12p-1p and Wednesday, February 21st from 5p-6p. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul-wagner@smh.com

Behavioral Healthcare: Approaches to Increase Value for the Organization and Meet Community Needs
2024-02-22 17:30 - 19:00 (America/New_York) | FL
Click Here to Register
Event Description
Historically, hospitals and health systems have not always embraced a role in meeting behavioral health needs in communities because managing behavioral healthcare and mental health is very complex. Physical health and mental health issues occur together. For example, people with diabetes or cardiac conditions often develop depression as well. Being able to receive treatment for both conditions through an integrated behavioral health and primary care setting can be especially helpful since how we live our lives (behave) and our physical and mental health all interact with each other in complex ways.
Ultimately, the goals of behavioral health interventions are similar to those of other primary care treatment: helping people function so they can lead healthier, fuller lives. Receiving both behavioral health and primary care treatment in one integrated setting can help people continue to work or attend school, to engage with their families, to participate in their communities, and to be able to thrive. Managing co-morbidities can lead to an increase in cost and potentially a decrease in reimbursement. It is noted that with current workforce challenges, there is a shortage of mental healthcare providers (psychiatrists, psychologists, social workers, counselors, and psychiatric nurses). As hospitals and healthcare systems begin to make the movement away from volume toward value-based care, healthcare executives need to implement best practices to align and coordinate high quality care, reduce utilization in the emergency room, address workforce composition, control costs, and address the ethnic and racial disparities of the community.
Agenda
5:30-6:30 – Speaker Introduction / Presentation
6:30-7:00 – Q&A
ACHE Virtual Interactive Education Credits: 1.5
Earn ACHE Virtual Interactive Education credits through these innovative, interactive courses from your home or office. Virtual education is offered on a variety of timely healthcare leadership topics and consists of pre-course surveys and assessments, discussion board conversations and scheduled virtual live sessions.
To receive full credit for the course, you are required to participate in all pre-scheduled virtual live sessions. Participants will have access to all course materials/recordings 180 days after the program concludes.
Heather Lincicome, LCSW, FACHE (Moderator)
Heather Lincicome serves as Vice President of Live Oak Behavioral Health Center Operations and in that role provides oversight of the Tallahassee Memorial Behavioral Health Center and dually as the Chief Liaison Officer for the Apalachee Center. Both facilities provide psychiatric mental health and substance abuse services and treatments for children and adults experiencing mental health and substance use disorders throughout the state of Florida. She has been instrumental in the creation and oversight of a robust psychiatric consultation liaison team which services multiple emergency departments and the medical-surgical floors. She is also developing a robust behavioral health intensive outpatient and partial hospitalization program and a new psychiatric residency program in collaboration with Florida State University.
A Tallahassee native, Heather earned a Master of Clinical Social Work from Florida State University and is a Licensed Clinical Social Worker and a Fellow of the American College of HealthCare Executives.
Before becoming Vice President, Heather held the role of Service Line Administrator and Director of Social Services for the Tallahassee Memorial Behavioral Health Center. Heather also worked as an Inpatient and Outpatient Licensed Mental Health Therapist at Tallahassee Memorial Hospital specializing in the provision of trauma-focused treatment for children, adolescent, and adults. Heather also spent time serving as a Senior Behavioral Analyst for the Department of Juvenile Justice and as an Outpatient Therapist for the Veterans Administration providing treatment for Post-Traumatic Stress Disorder.
She also serves as Director-At-Large for the North Florida Chapter of the ACHE and is an active board member of Big Bend Cares which provides services and treatments for individuals and families with HIV/AIDS diagnoses.
Heather is passionate about contributing to the mission of service organizations that improve the lives of members of the community through enhancing access to equitable healthcare and serves on multiple boards of directors. Heather is dedicated to expanding healthcare operations through collaborations and strategic development of programming with proven outcomes.
Terry Cassidy, LCSW, MAC
Terry Cassidly is the Executive Director of Behavioral Health Services at Sarasota Memorial Health Care System for the past since years. She has 25+ years of leadership experience in the administration of behavioral health & addiction services including inpatient, outpatient, and non-profit community-based services. Terry previously served as the Executive Director of Behavioral Health Services for Tenet Healthcare’s New England market. She was recognized by the Commonwealth of Massachusetts for her leadership in improving the social welfare of citizens in central Massachusetts. For more than 20 years, she has served as a consultant for the United States Department of Health and Human Services (HHS), the Substance Abuse Mental Health Services Administration (SAMHSA). Terry received her master’s degree in social work from Boston University. She is a Licensed Clinical Social Worker and is nationally certified as a Master Addiction Counselor.
Anthony Santucci, MSN, RN
Anthony Santucci is the Director of Behavioral Health for Acute Care Services-BayCare Health System. With a total of 26 years of experience working with a Behavioral Health patient population, Anthony brought his experience and expertise to BayCare Behavioral Health in 2011. Anthony is responsible for day-to-day business operations, clinical programs, compliance with all governing agency regulations, strategic planning for growth and development of all BayCare Behavioral Health Inpatient Programs and psychiatric emergency departments which consists of 348 inpatient beds located within seven hospitals. Anthony developed the vision for BayCare’s newest and most innovative behavioral health program, the Unit for Psychiatry and Medical Services (UPM). This is a state-of-the-art twenty-four bed adult inpatient acute care psychiatric treatment program that provides acute mental health services to a patient population that has both medical and psychiatric comorbidities. Anthony led each phase of the project including project development, project design and the construction phase with a forward facing and forward-thinking approach. This program is one of a kind and has been nationally recognized by mental health stakeholders across the country. Anthony serves on the National Association of Behavioral Healthcare steering committee on Behavioral Health Services within General Healthcare Systems. Anthony is also an active member of the National Harbor Performance Initiative for Behavioral Health leading the development of a national acuity case index tool. Anthony is a proud graduate of Leadership Tampa 2020- the Strongest Class Ever! He stays engaged with Leadership Tampa Alumni group and loves to participate annually in the LT Health Care Day planning committee.
Jason Sabo, Ph.D.
Jason Sabo earned his Master of Psychology and Doctorate of Psychology from Ball State University. Throughout his career he has worked in multiple settings including: the public school system, residential treatment, private practice and hospital setting. He joined the Lee Health team in 2018. He currently works as the site lead in Pediatric Behavioral Health outpatient clinic within Golisano Children’s Hospital. His clinical specialties are behavioral disorders, anxiety and depression.
