ACHE Western Florida Chapter

ACHE WFC - Advance to Fellow Webinar June 13th
2022-06-13 12:00 - 13:00 (America/Los_Angeles) | FL
Advance to Fellow Webinar

ACHE WFC will be hosting two Advance to Fellow Webinars this month on June 13th at 12:00 pm and July 12th at 5:00 pm. These webinars cover everything you need to know about the requirements to advance to Fellow of the American College of Healthcare Executives status. Passing the Board of Governors (BOG) Exam represents an individual’s professional competence in the changing marketplace. With this distinction, Fellows earn the right to use the credential “FACHE.” The webinar will answer these commonly asked questions:

How do I know if I am eligible to apply for advancement?
What is the application process?
What knowledge areas are covered on the BOG Exam?
How do I prepare for the BOG Exam?

This one-hour webinar is complimentary; however, registration is required.
Register here: https://www.eventbrite.com/e/advancement-to-fellow-webinar-june-13th-tickets-351129476717
Hosted by:
Krystyna Berger, MHA, FACHE Director, Healthcare Technologies and Informatics Tampa General Hospital
Zachary Pruitt, PhD, MHA, CPH, FACHE Associate Professor, College of Public Health University of South Florida

ACHE WFC Presents: Telemedicine in the Healthcare Delivery System Virtual Event
2022-06-08 18:00 - 19:30 (America/Los_Angeles)
Telemedicine has become a healthcare access imperative. Its innovative benefits are of vital interest amid the implementation of most healthcare regulations. Telemedicine uses a variety of forms of electronic communication technology to provide a convenient method to deliver healthcare services and education. The program surveys its current uses and organizational deployment of telemedicine. The discussion includes adoption and innovation across clinical and patient perspective. Technical, operational, regulatory, and financial/reimbursement aspects of the development of telemedicine programs will be investigated. The expanding role that telemedicine holds in daily medicine and its direction into the future of the healthcare delivery system will be explored.
Agenda
6:00 -6:15 – Event & speaker introduction
6:15 -7:15 – Speakers Present
6:15 – 7:30 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
To purchase your tickets, use the following link: https://www.eventbrite.com/e/wfc-ache-telemedicine-in-the-healthcare-delivery-system-virtual-event-tickets-338576179467
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Phil DeBruzzi, Partner, The Innova Group
With 25 years of experience advising organizations on effective deployment of facility and capital resources in the context of a clinical and business strategy, Phil has deep expertise in clinical volume forecasting, facility master planning, ambulatory network planning, capacity optimization, and capital investment analysis for integrated health systems, academic medical centers, children’s hospitals, and specialty hospitals. He enjoys co-creating solutions with his clients to ensure action plans reflect their unique situation.Prior to joining The Innova Group, Phil led the Capital Asset Strategy Team at Navigant. He is a frequent speaker at industry conferences and active in professional organizations. He is a Fellow of the American College of Healthcare Executives and 2019 President of the Minnesota Chapter of ACHE. Phil is trained in Lean principles and an American Society for Quality, ASQ-Certified Six Sigma Green Belt.
Alexander Ronzino, CEO ,​ Coalition Recovery
Mr. Ronzino currently serves as Chief Executive Officer of Coalition Recovery – a nationally accredited behavioral health treatment center, and multi-facility healthcare organization based out of Tampa, Fl. ​ He received his degree in Finance from Florida State University and holds a black belt in Lean Six Sigma. Alexander’s non-profit work includes serving on the board of three organizations which he cares about deeply. He serves as a board member of the American College of Healthcare Executives – Western Florida. Alexander also serves as treasurer and board member of the Association of Recovery in Higher Education (ARHE) – a 501c3 that currently operates on 158 university campuses across the United States. ARHE provides functional support to member institutions and serves as an accrediting body, implementing the national standards of peer support communities (collegiate recovery programs) for students in recovery from substance use disorder. In a newly elected position, Alexander serves as the Chairman of the National Foundation for Collegiate Recovery – a 501c3 foundation with the specific purpose of raising funds for student scholarships, and providing funding and field support to new social service programs at colleges and universities around the nation.
Amber Fernandez, Family Nurse Practitioner, Baycare
Amber Fernandez is a family nurse practitioner who works for Baycare Urgent Care and has virtually evaluated and treated numerous patients with the Baycare Anywhere platform over the past 2 years. She completed her Bachelor of Science in Nursing at the University of Florida in Gainesville in 2001 and then earned her Master of Science degree at The University of Tampa. She is nationally board certified with the American Academy of Nurse Practitioners as a family nurse practitioner and has been practicing since 2007.
Eric Anderson, Vice President Clinical Operations and Care Delivery, Synapticure Inc.
Dr. Eric Anderson is an innovative physician-scientist that has been recognized as a national leader in telemedicine and mobile health. He trailblazed the use of mobile telemedicine in emergency neurology and was the first to demonstrate and publish that remote stroke assessment could be performed with an iPhone. Dr. Anderson practices sees the gamut of neurologic disease in his consultative practice that includes acute stroke, intracerebral hemorrhage, traumatic brain injury, status epilepticus,and other neurologic emergencies over telemedicine. He speaks nationally on the topics of telemedicine as it applied to stroke, epilepsy, and neurologic disease. Dr. Anderson leads several efforts in bringing telemedicine and technology to the forefront of medicine including being the past Chairperson of the Telemedicine Workgroup, past Vice Chair of the Practice Committee, as well as past member of the Practice Management and Technology Subcommittee, and currently serves on the advocacy committee and conference subcommittee for the American Academy of Neurology. He has also served as vice chair and as an elected executive leadership council member for the Physician Electronic Health Information Technology Coalition for the Bipartisan Policy Center in Washington, D.C. His academic work has been published in high impact medical journals and authoritative texts in neuroelectrophysiology, neuroviriology, neuropathology, proteomics, telemedicine, and mobile health.

ACHE-WFC New Member Seminar - May 24, 2022
2022-05-24 17:00 - 18:00 (America/Los_Angeles)
Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar.

About this event

Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register, use the following link: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-may-24-2022-tickets-324273580007

If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

ACHE-WFC New Member Seminar - May 23, 2022
2022-05-23 12:00 - 13:00 (America/Los_Angeles)
Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar.

About this event

Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register, use the following link: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-may-23-2022-tickets-324270581037
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

ACHE WFC Presents COVID-19: What We Learned: Staffing/People Resources
2022-05-05 18:00 - 19:30 (America/Los_Angeles)
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**
Emergency management requires precise identification and allocation of staff to align capabilities and capacity with the need to effectively deliver care for the community. The COVID-19 outbreak caused a substantial shift in the availability of staff and resources, and the accessibility of timely delivery of care. In response to the evolving needs, organizations have shifted staff in a variety of ways to ensure they were able to effectively screen, triage and care for patients. This panel will provide strategies and tactics of how their organizations adjusted their staffing structure to ensure that the most appropriate level of care is delivered during a medical surge such as the COVID-19.
To purchase your ticket, use the following link: https://www.eventbrite.com/e/wfc-ache-covid-19-what-we-learned-staffingpeople-resources-tickets-168887277393
Agenda
6:00 – 6:15 – Event & speaker introduction
6:15 – 7:15 – Speakers Present
7:15 – 7:30 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Lana Palmquist, Manager Clinical Integration & Acute Care Service Line, BayCare Health System
Lana Palmquist, MS Ed., RN, BSN, CPHQ, CVAHP, is the Manager of Clinical Integration & Acute Care Service Line. She helps lead inpatient focused clinical improvement initiatives, co-chairs the clinical pathways committee, and is a key leader for the care transformation work helping to reduce care variation and utilization. Before joining BayCare, Lana spent ten years at Saint Luke’s Health System – Kansas City as a Clinical Project Manager leading multidisciplinary teams focused on the design and implementation of programs and initiatives to ensure patient safety, reduce risk, and improve regulatory compliance. She earned Bachelor of Science Degrees in Elementary Education and Nursing from Kansas State University and Avila University, respectively and a Master of Education from the University of Kansas. She is a Certified Professional Healthcare Quality (CPHQ) and Certified Value Analysis Healthcare Professional (CVAHP).
Lisa Johnson, Vice President , Morton Plant Mease/BayCare
Lisa Johnson, MSN, RN, NEA-BC, has been a part of the BayCare hospitals for 30 years, serving in various nursing leadership roles including VP/Chief Nursing Officer of patient services at Morton Plant Mease from 1998 – 2016, when she was promoted to the BayCare Health System CNO. As BayCare’s SVP/CNO, Lisa is responsible for the professional practice of nursing across the entire BayCare Health System by ensuring the highest levels of quality and consistency in the standard of nursing practice. Key areas of responsibility for the System CNO include a focus on leadership, education, planning and analysis, quality management and financial management. Lisa has also led several nursing innovation projects, including eCare; BayCare’s Professional Practice Council for nursing; an electronic nurse leader rounding system; the Dr. George Morris Earn as You Learn work/study program for nursing students, and the development of Patient Care Leaders for the oversight of complex patients in the medical surgical setting. Lisa also is co-lead, with Dr. Charvat, on the Care Progression and Transitions of Care Committees. In addition to her degree as an RN, Lisa holds a Master of Science in Nursing Leadership from Drexel University, Philadelphia; a Master of Science in Human Resource Management from Florida Institute of Technology, St. Petersburg, FL; a Bachelor of Science in Health Care Administration from St. Leo University, St. Leo, FL; and an Advanced Nursing Executive Certification from the American Nurses Credentialing Center.
Candace S. Smith, Vice President of Operations, Chief Nurse Executive, Lee Health
Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.
Michael Wukitsch, Chief Human Resources Officer, Lee Health
Michael Wukitsch joined Lee Health in June 2018. Mike’s responsibilities include supporting Lee Health’s mission, vision, values, and strategic objectives by creating the most effective culture and environment for staff to do their best work in support of patients and their families. Mike is responsible for total rewards and HR systems, leadership and organizational development, recruiting and workforce development, client group support through HR Business Partners and employee relations. He ensures compliance related to the workforce over six hospitals, physicians, advance practitioners, facilities, and multiple business units in Outpatient, Ambulatory Care, and Diagnostics. He also has accountability for three auxiliaries and volunteer organizations with more than 4,000 volunteers and for the operations of three (soon to be four) accredited Child Development Centers. With a human resources career spanning over 30 years, Mike has progressed through a variety of HR leadership roles at Northwestern Medicine, Children’s Hospital Colorado, MolsonCoors Brewing Company, Rockwell Automation and AlliedSignal (now Honeywell). He earned his BA from Marquette University and an MBA from the Ross Business School at the University of Michigan in Ann Arbor. He is still working on his PhD in Organizational Learning, Performance and Change at Colorado State University. He is SPHR and SHRM-SCP certified.

ACHE WFC Emerging Leaders Event: Developing High Performance Teams
2022-04-19 17:30 - 19:00 (America/Los_Angeles)
ACHE WFC presents the virtual Emerging Leaders Event: Developing High Performance Teams on April 19th, 5:30 – 7:00 PM! Earn 1.5 Qualified Education credits at this virtual panel event.
Today’s workplace calls for the development of high performance work teams to manage dynamic healthcare environments. The panelists will present strategies to design and implement collaborative work systems. Please join us for our ACHE’s Western Florida Chapter Zoom-enabled event on Developing High Performance Teams designed especially for our early careerist members. Register here on Eventbrite!
Attendees will learn the ins and outs of creating and developing High Performance Teams. The event will be moderated by Mr. Bradley Herremans, CEO of Suncoast community Health Centers, Inc.
To register for this free event, please use the following link: https://www.eventbrite.com/e/ache-wfc-emerging-leaders-event-developing-high-performance-teams-tickets-277083954567
Agenda
5:30 – 5:45 – Event & speaker introduction
5:45 – 6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Qualified Education Credit Hours: 1.5
**Please scroll down to learn how to secure your Qualified Education Credits**
Event Moderator
Bradley Herremans, MBA, FACHE – Chief Executive Officer at Suncoast Community Health Centers
Mr. Herremans has been the CEO at Suncoast CHC for the past 11 years. Under his leadership it’s grown to employ 445 team members that serve over 63,000 patients at 10 sites in Hillsborough County, including three mobile health units. He holds an MBA from Western Michigan University and a Fellowship from the American College of Healthcare Executives, and has extensive experience in Managed Care, Finance, and Disaster Preparedness. Brad took leadership of Suncoast after completing a 22-year career as a Medical Service Corps Officer in the U.S. Air Force, where he held several senior-level positions, including Chief of Staff for the Air Force Surgeon General and Deputy Group Commander for the 3rd Medical Group at Elmendorf AFB in Anchorage, Alaska; and Group Commander for the 341st Medical Group at Malmstrom AFB in Montana. In his time at Suncoast, he’s significantly expanded the organization’s capacity and infrastructure, improved the quality of services and facilities, and started The Suncoast Career Academy. He currently serves as Chairman of the Hillsborough County Healthcare Plan: Behavioral Health Task Force.
Panelists
Bill Auxier, Ph.D. – President/CEO, Center for Rural Health Leadership
Bill Auxier, Ph.D. helps successful rural health leaders achieve lasting positive behavioral change. He accomplishes that through rural health leadership development that includes consulting, coaching, training and research. He is experienced working with rural health leaders across the country to improve their organizations through more effective leadership, cultural transformation and strategic plan development.
As President & CEO of the Center for Rural Health Leadership, Bill serves as the Program Director of National Rural Health Association’s (NRHA) Rural Hospital Certification Programs for CEOs, CNOs and CFOs. He is also President and CEO of the Dynamic Leadership Academy, and Executive Director of Rural Health Leadership Radio, a 501(c)3 non-profit established to serve healthcare leaders serving the underserved in rural America. He is the creator and host of the Rural Health Leadership Radio podcast, and a best-selling award-winning author.
Dr. Auxier is Adjunct Associate Professor in the Graduate School at the University of Maryland Global Campus teaching Communication, Decision Making and Leadership.
He is an Affiliate Member of the Institute of Coaching at McLean Hospital, Harvard Medical School.
Kelly Batista, MHA – Executive Director, Brian D. Jellison Cancer Institute at Sarasota Memorial Hospital
Kelly Batista is the Executive Director of the Brian D. Jellison Cancer Institute for Sarasota Memorial Health Care System in Sarasota, Florida. Working in a dyad-leadership model with the Institute’s Chief Medical Director, Mrs. Batista is responsible for the strategic development and operational oversight of the Jellison Cancer Institute, including physician alignment, programmatic expansion and implementation, and the design and construction of multiple new cancer care facilities.
She also serves on the Board of the Western Florida Chapter of the American College of Healthcare Executives, holding various leadership roles since 2014 including as Chapter President. Mrs. Batista also serves on the Southwest Florida Advisory Board for the American Cancer Society.
Candace Smith, Ph.D., RN, NEA-BC – Vice President of Operations, Chief Nursing Executive, Lee Health at Cape Coral Hospital
Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.
How to Secure Virtual Qualified Education Credit Hours:
As an independent chartered chapter of the American College of Healthcare Executives, Western Florida Chapter is authorized to award 1.5 hours of ACHE Qualified Education credit toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
Qualified Education Credits are self-reporting credits. Please self-report your credits using the link titled “My education Credit” on your myACHE profile page. If additional assistance is needed, please contact ACHE Customer Service (contact@ache.org or 312-424-9400).
As an independent chartered chapter of the American College of Healthcare Executives, ACHE of Western Florida is authorized to award a total of 1.5 hours of ACHE Qualified Education credit toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.

ACHE WFC Principles and Characteristics of Emotional Intelligence in Healthcare
2022-04-14 18:00 - 19:30 (America/Los_Angeles)
The relationship between an organization’s employees internally, and with patients, external stakeholders, and supporting people externally, is critical to the success of healthcare organizations. In today’s fluid environment, cognitive intelligence and technical skills are only part of individual and team effectiveness. Leaders and staff must utilize emotional intelligence or emotional quotient, which includes self-awareness, self-management, motivation, authenticity, empathy, adaptability and resilience. The impact of emotional intelligence can influence better patient outcomes and higher quality of care, as well as reduce staff burnout. This panel discussion will provide an overview of EI and examples of how it affects healthcare delivery.
Agenda
6:00 – 6:15 – Event & speaker introduction
6:15 – 7:10 – Speakers Present
7:15 – 7:30 – Speaker Q & A
Virtual Qualified Education Event
To purchase your ticket, use the following link: https://achewfc_emotionalintelligence_apr2022.eventbrite.com
Panel Members
Joey Qualls, Senior Learning Consultant, Vanderbilt University Medical Center (VUMC)
Joey has a Bachelor of Science in Workforce Education and Development from Southern Illinois University, and his Master of Education (M.Ed.) in Leadership and Organizational Performance (LOP) at Vanderbilt University. He holds multiple psychometric assessment and evaluation certifications such as Emotional Intelligence, Myers-Briggs Type Indicator, Situational Leadership II, and PROSCI Change Management among others. He will begin his Doctor of Education (Ed.D.), Leadership and Learning in Organizations studies in Fall 2022. In 2015, Joey retired from the United States Navy with twenty-four years active service in Submarine Research and Development, and Diving Operations communities. Joey joined Vanderbilt University Medical Center (VUMC) in January of 2016 as a Sr. Learning Consultant. In this role, he developed, facilitated, and managed a World-class leadership development program for VUMC staff. In 2021, he joined Lee Health’s team of Learning and Development professionals providing similar services. His primary roles and experiences include Leadership Development, Performance Improvement, Operations, Project and Change Management, and Executive Coaching. His primary professional interests and focuses are to reduce health care disparities through unique organizational development and systemic initiatives such as Unconscious Bias training for Healthcare Leaders. He is the Co-Founder and currently serves as the Primary Sponsor of VUMC ‘s Veterans Resource Group and United Voices of Vanderbilt Choir.
Joann Farrell Quinn, Academic Director, University of South Florida
Dr. Joann Farrell Quinn is an emotional intelligence and leadership author, faculty, researcher and speaker. As a faculty member at the University of South Florida, she teaches in Morsani College of Medicine and the Muma College of Business and conducts research in leadership competencies, leadership identity, and emotional intelligence. She is also the Academic Director for Tampa General Hospital’s USF People Development Institute. She recently co-authored the books The Importance of Emotional Intelligence in Healthcare and Cultivating Leadership in Medicine. Joann also operates JFQ Consulting, which utilizes research-based methods to offer leadership and organizational development assistance to individuals, teams, and organizations. Based in a framework of emotional intelligence, her firm offers customized solutions of assessment, coaching, and individual and team consulting.

Candace Smith, Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital
Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.
Pamela Young, Division Director, Leadership & Organizational Development, West Florida Division of HCA Florida Healthcare
Pam brings nearly thirty years of people development experience to her role. She is versed in the areas of performance planning and improvement, coaching, large-and-small scale facilitation, leadership development, succession planning, human resource strategy, organizational development, learning administration, human resources and multiple assessment tools. She holds a Master of Arts in Education & Organizational Learning from the University of Michigan and a Bachelor of Science in Human Resources, Training & Development from Oakland University.

ACHE North Florida Chapter: TELEMEDICINE
2022-03-09 12:30 - 14:00 (America/Los_Angeles)
Join ACHE’s North Florida Chapter for their next virtual Face-to-Face credit event. See the information below:
TELEMEDICINE
Virtual Program offering 1.5 ACHE Face to Face credits
March 9, 2022
12:30-2:00 PM EST
Registration Link: https://account.ache.org/eweb/DynamicPage.aspx?Reg_evt_key=97e2b13d-17f8-4108-8351-f57127e5a928&WebCode=EvtRedirectorTL&site=ACHE

ACHE WFC Presents: RN & Clinical Staff Retention & Turnover
2022-02-23 18:00 - 19:00 (America/Los_Angeles)
With an aging population, baby boomers retiring, millennials taking over the work force, and reimbursements being more tied to patient satisfaction and administrative duties, it is no surprise that turnover is at an all-time high. It is imperative for hospitals and health care systems to understand the impact of turnover as well as how to increase retention through engagement, professional development and mentorship.
Please use the following link to purchase your ticket: https://www.eventbrite.com/e/wfc-ache-rn-clinical-staff-retention-turnover-tickets
Agenda
6:00 – 6:05 – Event & speaker introduction
6:05 – 6:50 – Speakers Present
6:50 – 7:00 – Speaker Q & A
Virtual Qualified Education Event
Panel Members
Hieu Bui, MD MBA, FACHE, Healthcare Human Capital Management Consultant for HC Moneyball
Dr. Bui has been a doctor in the healthcare industry for close to 15 years since his fellowship at UAB in Musculoskeletal Imaging. He is also an entrepreneur, investor and a human capital metrics and analytics consultant. Dr. Bui currently serves as a healthcare human capital management consultant for HC Moneyball. As a certified Fellow of the American College of Healthcare Executives (FACHE), he also maintains his duties as a board member for the western FL chapter of the American College of Healthcare Executives. He has been a keynote speaker at other engagements in the past which includes Innovator MD World Congress, physician leadership for residency program, and Ending Physician Burnout Global summit. His article on strategic human capital management has been tentatively approved for national publication with the HFMA later this year. Dr. Bui interests are at the intersection of finance, human capital management, and data analytics. As Chief Medical Officer at 2daysmood, an employee sentiment analytics software company, he leverages employee data to provide insights into an organization’s employees’ mood and how it correlates to an organization’s KPIs. He believes that employees’ knowledge, skills, and abilities are an organization’s greatest assets and therefore to maximize the performance of an organization financial standing, it must practice a sustainable employability model with its employees.
Gen Guanci, Chief Executive Officer and Consultant, Creative Health Care Management (CHCM)
Gen joined Creative Health Care Management as a consultant in 2007 and is the current CEO. Founded in 1986, CHCM is the oldest nurse owned, nurse run, certified Woman Owned Small Business consulting company in the US. Gen has over 40 years in healthcare in the national and international sectors. Prior to joining CHCM, Gen served in multiple leadership roles in organization development, nursing education, and professional development. Shortly after joining CHCM, she identified the opportunity to develop an additional consultant support focus centered around creating a culture of excellence that results in organizations achieving national recognition, in particular Magnet Designation. She is also credited with co-developing CHCM’s consultant support for shared governance, staff empowerment and on-boarding best practices. Gen proudly shares that during her tenure with CHCM she has supported dozens of organizations on their successful journey to excellence. In fact, 100% of the organizations she has partnered with that have desired either Magnet® or Pathway to Excellence® designation have achieved their goal.
Candace Smith, Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital
Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.

ACHE WFC New Member Seminar - February 15, 2022 @ 5PM
2022-02-15 17:00 - 18:00 (America/Los_Angeles)
Please join us for a New Member Seminar on February 15th at 5 PM! We invite all new ACHE Western Florida Chapter members to attend this virtual seminar.

About this event

Please join us for a New Member Seminar on February 15th from 5:00 PM – 6:00 PM. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register for the New Member Seminar on February 15th, please use the following link: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-february15-2022-tickets-254613635237
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

ACHE WFC New Member Seminar - February 14, 2022 @ 12 PM
2022-02-14 12:00 - 13:00 (America/Los_Angeles)
Please join us for a New Member Seminar on February 14th at 12 PM! We invite all new ACHE Western Florida Chapter members to attend this virtual seminar.

About this event

Please join us for a New Member Seminar on February 14th from 12:00 PM – 1:00 PM. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register for the New Member Seminar on February 14th, please use the following link: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-february14-2022-tickets-254611629237
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

ACHE WFC: Meet the Board Virtual Event 2022
2022-01-26 17:30 - 18:30 (America/Los_Angeles)
We invite all ACHE Western Florida Chapter members and non-members to attend this free virtual networking event where we will introduce the newly elected 2022 Board Officers and Directors. Please join us to learn more about ACHE WFC and our current board!
Agenda
5:30 – 6:00: Meet the board
6:00 – 6:30: Advancement to Fellow
Please use the following link to register for this event: https://www.eventbrite.com/e/ache-wfc-meet-the-board-virtual-event-2022-tickets-249776838247

ACHE WFC State of the Chapter Event 2021
2021-12-09 17:30 - 20:00 (America/Los_Angeles)
Please join us December 9th as we celebrate another fantastic year, just in time for the holidays! This year’s event will be held virtually through Zoom as well as in-person.
To purchase your ticket, use the following link: https://www.eventbrite.com/e/ache-wfc-holiday-social-state-of-the-chapter-event-tickets-203459381487
This event is Qualified Education Credit (1.5) eligible!
For those interested in attending in-person, the SOTC and Holiday Social will be held at USF’s CAMLS – Center for Advanced Medical Learning and Simulation- 124 South Franklin Street, Tampa, Florida 33602, Dining Room 209
For more information please visit: https://camls-us.org/
To kick off the evening, fun networking, interviews, and social activities will be facilitated during the first hour. Additionally, we will cover chapter highlights and awards from the year, and welcome our new Board of Directors.
We are honored to have Dr. Leanne Salazar, Chief Nurse Executive for HCA’s West Florida Division as the keynote speaker for the evening.
Leanne Salazar was promoted to Division Chief Nurse Executive at WFD in January, 2020. Prior to her promotion, Leanne served as the Chief Operating Officer at Oak Hill Hospital for one year and the Chief Nursing Officer for six years. Leanne also served one year as the Vice President of Quality and Risk Management at Oak Hill Hospital. Prior to her career move, Leanne spent 16 years at Spring Hill Regional Hospital in nursing leadership. Leanne is an Advanced Registered Nurse Practitioner with her Doctorate of Nursing Practice (DNP), a Master of Science in Nursing, a Masters of Business Administration in Healthcare Administration and a Bachelor of Science in Nursing. Leanne is also Board Certified in Family Practice (FNP-BC), Certified in Executive Nursing Practice (CENP), Certified in Professional Health Care Quality (CPHQ) and a Certified Professional in Patient Safety.
Leanne is highly active in community involvement serving on the Board of Directors for the Dawn Center and is the current Clinical Director for the Hernando County Sexual Assault Nurses.
Agenda
5:30 p.m – 6:30 p.m.: Event Arrival – Sign in and Networking Activities
6:30 p.m. – 7:30 p.m.: Opening Remarks, State of the Chapter Address, Keynote Speaker (Dr. Leanne Salazar), Committee Chair Presentations, and Dinner
7:30 p.m. – 8:00 p.m.: Awards Presented, New Board Members, Event conclusion

Reinventing Customer Service in Healthcare: Lessons Learned from the Best - Virtual Event
2021-11-30 17:30 - 19:00 (America/Los_Angeles)
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**
Consumer-driven services in business and the need for efficiency are accelerating changes in the way organizations operate and compete. Many consumers today are taking greater control of their purchasing power and healthcare decisions and are demanding excellence in service. The challenge is how to give them the best service in a meaningful and economic way.
To purchase your ticket, use the following link: https://www.eventbrite.com/e/wfc-ache-reinventing-customer-service-in-healthcare-virtual-event-tickets-196025175577
Agenda
5:30 -5:45 – Event & speaker introduction
5:45 -6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Christina Alvero, Senior Director of Clinical Therapy Services, Moffitt Cancer Center
Christine Alvero PT, DPT, ATC/L, MBA graduated from the University of South Florida with a Master of Science in Physical Therapy in 2002. She continued on to pursue her doctorate via the transitional program at MGH Institute of Health Professions. Once Christine transitioned into management, she returned to St Leo University to attain her Master of Business Administration with a Health Care Concentration. Christine is currently the Senior Director of Clinical Therapy Services at Moffitt Cancer Center in Tampa Florida, which encompasses Physical and Occupational Therapy, Speech, Nutrition, Respiratory, Cardiopulmonary, and Bronchoscopy. She also has the unique opportunity to serve as the operational planning liaison for Moffitt’s expansion hospital which is planned to open in July 2023. Christine is passionate about oncology rehabilitation, with a special interest in sarcoma and other musculoskeletal oncology conditions. In addition to her passion for oncology, Christine also understands the importance of educating PT students. She has served as an Adjunct Professor at NOVA Southeastern University in Tampa, FL teaching documentation as well as serving as a lab assistant for physical agents, differential diagnosis, and other classes as needed. Christine is currently an assembly rep for the WCD as well as the secretary for the WCD of the APTA. She holds several certifications including a Board Certification in Oncology, Certified Scrum Master, Certified Revenue Cycle Rep, Certified Specialist Business Intelligence, and Six Sigma Black Belt.
Lara Klick, Vice President & Chief Patient Experience Officer, Tampa General Hospital
Lara Klick is Vice President and Patient Experience Officer at Tampa General Hospital, a 1010 bed academic medical center. In her role, Lara provides strategic and operational oversight of all aspects of the patient experience. In her 20 plus years of experience in the acute healthcare arena, she has been a part of the evolution of the role of the patient experience professional. Lara worked in Maryland during the CMS three-state pilot which preceded the full implementation of the HCAHPS survey and participated in the initial dialogue regarding the survey administration and regulatory expectations. Lara was also a part of the national dialogue on compliance with the CMS Standards of Participation during its adoption and the definitions of the standards of compliance. With experience in assisting three vastly different healthcare systems in achieving significant improvement related to the patient experience, Lara brings her expertise to a wide variety of audiences using a combination of science and story which achieves success.
Candace Smith, Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital
Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.
Preston Williams, Market Directors of Patient Experience, HCA West Florida Division
Preston Williams serves as one of the Market Directors of Patient Experience in the HCA West Florida Division. He has worked in Patient Experience and Process Improvement since 2016, and has been with HCA for the last year and a half. Previously, he has worked with notable organizations helping drive patient experience performance at Mount Sinai Medical Center in Miami Beach, FL, and Baptist Memorial Healthcare Corporation in Memphis, TN.
Williams is a graduate of the University of Memphis with a master’s degree in Healthcare Administration and Management. He received his bachelor’s degree in Journalism and Electronic Media, with a minor in Biological Sciences from the College of Communications at the University of Tennessee-Knoxville. He is a member of the American College of Healthcare Executives (ACHE) and the Asian Healthcare Leaders Community.

Emerging Leaders Virtual Networking: The Personal Brand - November 3, 2021
2021-11-03 17:30 - 19:00 (America/Los_Angeles)
The Emerging Leaders virtual networking event, “The Personal Brand,” will occur on Wednesday, November 3rd from 5:30-7:00pm on Zoom. By attending this networking event, you will earn Qualified Education hours, meet other Emerging Leaders, and develop professional skills, such as interviewing, writing resumes and cover letters. Experts in training, recruiting, and human resources will moderate the breakout rooms for the virtual event.
Your Personal Brand is critical to your success. Please join us for our ACHE’s Western Florida Chapter Zoom-enabled event on Personal Branding designed especially for our early careerist members. Click the following link to register for this event on Eventbrite: https://www.eventbrite.com/e/ache-wfc-emerging-leaders-workshop-the-personal-brand-tickets-186184722517
Attendees will learn the ins and outs of creating an effective Personal Brand. The event will be hosted by Emerging Leaders Chair, Natalie Wrightson, MHA. Following the introductions, we will “break-out” attendees into groups that will be moderated by our four industry experts. Following the break-outs, we will report back on best practices to the entire group.
Our industry experts will moderate the break-out groups along the following topics:

Interviewing
Resumes vs. CVs
Elevator Pitch
Cover Letters

Agenda
5:30 – 5:45 p.m.: Introduction of workshop expectations, structure, and industry experts
5:45 – 6:45 p.m.: Virtual breakout groups for learning objective topics with experts
6:45 – 7:00 p.m.: Reconvene to discuss best practices
Virtual Qualified Education Credit Hours: 1.5
**Please scroll down to learn how to secure your Qualified Education Credits**
Event Moderator
Natalie Wrightson, MHA – Pharmacy Compliance and Financial Analyst at Suncoast Community Health Centers
Natalie Wrightson currently works for Suncoast Community Health Centers Inc., a federally qualified healthcare clinic system in Hillsborough County, as the Compliance and Financial Analyst. In her current role, Natalie oversees Suncoast’s 340B Drug Pricing Program and works on special projects including financial analyses and performance improvement projects. She is also involved in grant writing and reporting as well as other annual reporting including the Uniform Data System (UDS).
Natalie graduated from the University of South Florida with a Master of Health Administration and also holds a Bachelor of Science in Nutrition and Dietetics from the University of North Florida. She currently serves as the Emerging Leaders Chairperson for the Western Florida Chapter of the American College of Healthcare Executives.
Breakout Session Industry Experts
Interviewing: Nicki Hancock – Vice President, Human Resources, John Hopkins All Children’s Hospital
Serving as a member of the executive team, Nicki Hancock, MBA, FACHE, SPHR leads the HR, Occupational Health and Security teams for Johns Hopkins All Children’s Hospital, St. Petersburg.
Nicki has nearly 20 years of HR management experience and has held leadership roles in healthcare human resources since 2008. Prior to joining Johns Hopkins All Children’s, she was a Vice President for HCA serving at two West Florida Division facilities including Brandon Regional Hospital.
Prior to HCA, Nicki spent a decade in HR and Operations leadership with Illinois-based OSF Healthcare System, which includes 13 acute care facilities, a children’s hospital, two colleges of nursing, and a separate group of healthcare-related businesses under the OSF umbrella.
Nicki holds a bachelor’s degree in Human Resource Management from Western Illinois University and an M.B.A. from St. Ambrose University, Davenport, Iowa. She is a certified Senior Professional in Human Resources, a Fellow of the American College of Healthcare Executives, and a former credentialed examiner for the Malcolm Baldrige Criteria Lincoln Foundation Award for Excellence
Resumes vs. CVs: Sam Farrell – CEO, samstaff
Elevator Pitch: Paul Grossman – CEO, PLG Experience Solutions, LLC
Paul is the founder, CEO and Chief Experience Officer of PLG ExperienceSolutions, a consulting and training company that helps healthcare organizations create consistently exceptional experiences for its employees and, as a result, their patients.
For more than 25 years, Paul has focused on improving customer experiences. Before starting his own company, he spent 10 years with Integrated Loyalty Systems as their senior vice president of content and solutions, designing culture-change programs and training workshops for healthcare organizations around the country, including Dignity Health, Ochsner Clinic, Penn Medicine, Carson Tahoe Health, the National Rehabilitation Hospital in Washington, DC. Paul is the lead consultant on engagements with all seven hospitals of the Detroit Medical Center, as well as clinics of Dignity Health in California, and the Women’s and Children’s Hospitals of Michigan Medicine, to name a few.
In addition to culture change and patient experience journey mapping, Paul specializes in employee engagement and onboarding programs for healthcare, having redesigned more that two dozen healthcare orientation programs with the philosophy: “How you treat staff on day one determines how they’ll treat patients… and each other.” Prior to that, Paul spent eight years as a Disney Castmember, specifically as a senior manager first with the famed Disney Institute at Walt Disney World, teaching the Disney Approach to visiting organizations. Then he moved to Disney Event Productions, ultimately returning to the Disney Institute to become one of its most highly rated trainers and national keynote speakers, focusing on applying Disney cultural elements to other industries.
Paul spent 13 years before Disney with Kaset International/AchieveGlobal, at the time one of the world’s largest “soft skills” training and consulting companies. There he learned the intricacies of adult learning, instructional design and organizational consulting. He was the co-author of the industry standard Everybody Has a Customer, based on the “internal customer service” concept of: “If you’re not taking care of a customer, you should be taking care of someone who is.”
Paul has been a preceptor for MHA candidates at the USF School of Public Health, is an active member of the American College of Healthcare Executives (ACHE), currently serving on the Board of the Western Florida Chapter, and is a longtime member of the ACHE Consultant’s Forum. He has frequently presented workshops and speeches at healthcare conferences around the country, including multiple times for ACHE’s national Congress on Healthcare Leadership, as well as numerous local chapter events, both in Florida and across the country.
Paul lives in Tampa, Florida with his wife, Sue, and their rescue dog. He has two grown children and is a passionate hockey fan.
Cover Letters: Andrea Cichon – Senior Director Talent Management, Tampa General Hospital
Ms. Andrea Cichon currently holds the position of Sr. Director, Talent Management & Human Resources at Tampa General Hospital, one of the largest employers in the Tampa Bay area providing employment to more than 8,600 Team Members over more than 50 locations across the State of Florida. TGH is the areas only level 1 trauma center and a world class academic teaching facility with 1,041 licensed beds in partnership with The University of South Florida College of Medicine.
Ms. Cichon leads the Talent Management Team at TGH which includes full cycle recruitment, training and education, volunteer services and student affiliates. Ms. Cichon is a University of South Florida and St. Leo University graduate, earning her bachelor’s degree in communications, and later master’s degree in business administration respectfully.
In 2018, she was appointed by Governor Rick Scott to serve as a Board Member on The Hillsborough County Civil Services Board for a four-year term, and in 2020 appointed as a member of the Board of Directors for Career Source Tampa Bay. She is an active member with many community partners including The Tampa Bay Chamber of Commerce, chairing many programs under leadership development.
She is heavily involved in education of college students through The University of South Florida and University of Tampa, mentoring many students on career path planning. Additionally she speaks regularly to many community partners on interviewing prep, best practices, career advancement, professional etiquette and more. Ms. Cichon regularly mentors growing professionals and internship candidates. She is an Advisory Board Member to LEAD TGH, a first of its kind leadership development program.
Ms. Cichon contributes her time with many volunteer initiatives including Metropolitan Ministries, March of Dimes, American Heart Association, The Center for Women, Pace Center for Girls, The Tampa Chamber of Commerce, The Gasparilla International Film Festival, The TGH Golf Tournament, The Foundation campaign and more.
Ms. Cichon resides in Downtown Tampa with her husband Michael, and two white Labradors, Paisley and Fallon.
How to Secure Virtual Qualified Education Credit Hours:
As an independent chartered chapter of the American College of Healthcare Executives, Western Florida Chapter is authorized to award 1.5 hours of ACHE Qualified Education credit toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
Qualified Education Credits are self-reporting credits. Please self-report your credits using the link titled “My education Credit” on your myACHE profile page. If additional assistance is needed, please contact ACHE Customer Service (contact@ache.org or 312-424-9400).

Population Health Management: Justice, Access, and Financial Implications - November 2, 2021
2021-11-02 13:00 - 14:30 (America/Los_Angeles)
As reimbursements shift from volume based to value based, healthcare organizations are becoming more responsible for providing the resources necessary to meet the needs of a given population. Aligning quality of care with the appropriate level of care and services becomes pertinent to healthcare organizations’ bottom line. It is imperative for healthcare leaders to develop programs that offer underserved communities an opportunity for a healthier tomorrow.
To purchase your ticket, please use the following link: https://www.eventbrite.com/e/population-health-management-justice-access-and-financial-implications-tickets-185845186957
Panel Members
Dale Aggen, Senior Director of Managed Care, Tampa General Hospital
Dale is a seasoned Managed Healthcare Executive having worked on both the provider and the payer side of the Managed Care equation. Before joining Tampa General Hospital, Dale worked for Humana as Vice President of Provider Development in Central and North Florida and also for Florida Blue as Senior Director of Medicare Operations. Dale spent over a decade working for hospitals and physicians in Florida, South Carolina and Puerto Rico for Universal Health Services. He specializes in complex negotiations, healthcare operations and ACO development, including risk reimbursement and management.
Kristyn M. Greifer, Chief Medical Officer, BayCare
Dr. Greifer is a board-certified internal medicine physician who joined BayCare as Chief Medical Officer for BayCare Physician Partners and Value Based Care in July 2019. Prior to that she spent 3 years at Memorial Hermann Health System in Houston, Texas as Chief Medical Officer for their Health Plan, ACO and Population Health. She has been working in value-based care and population health for more than a decade, including stints at WellStar Health System and Kaiser Permanente in Atlanta, Georgia. Dr. Greifer has experience in clinical integration, physician alignment and engagement, case and care management, payor strategies and cost and utilization analytics in the setting of MSSP, Medicare Advantage, Commercial ACO and direct to employer contracting.
Ron Barshop, Chief Executive Officer, Beacon Clinics
Ron Barshop is Founder and CEO of Beacon Clinics a national ancillary leader in allergy testing and treatment. His podcast Primary Care Cures, has been named to several top healthcare podcast lists and presents thought leaders and CEOs of models that are fixing primary care and by extension most of what’s broken in healthcare. Ron chaired angel networks in Austin and San Antonio, and several capital campaigns He has completed 10 marathons and won national and local leadership awards. He has authored Healthcare is Fixed. Troublemakers Solutions for Employers,Employees and Physicians.
Marilyn Kole, Vice President Clinical Performance, and Medical Director Innovatus Health, Lee Health
Dr. Kole has 30 years of clinical experience in Internal Medicine/Pulmonary/Critical Care and continues to practice part-time as an Intensivist. Her administrative journey began in 2003 with a part-time role as the System ICU Medical Director and evolved into leadership in Hospitalist Medicine/Inpatient Quality/Outpatient Quality/Case Management and Physician leadership and engagement. She most recently successfully led the System Reduction of Hospital Acquired Infections, Physician led evidenced based guidelines, and other Quality projects. In January 2020, Dr Kole transitioned into the Population Health Department to serve as a clinical leader for the growth and development of value based care. Dr. Kole completed her MBA 5 years ago as well as graduation from the Physician Leadership Institute. She additionally comes from a strong military family including her own service as a US Navy Hospital Corpsman.
Alexander Ronzino, Chief Executive Officer, Coalition Recovery
Mr. Ronzino currently serves as Chief Executive Officer of Coalition Recovery – a nationally accredited behavioral health treatment center, and multi-facility healthcare organization based out of Tampa, Fl. Mr. Ronzino ​is a 30 Under 30 recipient and has been featured/interviewed and/or published by ABC News, Business Insider, Managed Healthcare Executive, and the Recovery Executive Podcast. Alexander secured venture capital funding at the age of 22 to become the youngest chief executive of a nationally accredited behavioral healthcare organization in the United States. His organization ranked 3rd on the 2021 Seminole 100, an award to the 100 fastest growing alumni led companies from FSU. Prior to Coalition, he founded a corporate marketing company that was the subject of an acquisition when Alexander was 20 years old. His subsequent management consulting company lent him vast experience in corporate finance, private equity, along with personal wealth management. ​ He received his degree in Finance from Florida State University and holds a black belt in Lean Six Sigma.

ACHE WFC Ensuring Your Community’s Emergency Preparedness Virtual Event
2021-08-25 17:30 - 19:00 (America/Los_Angeles)
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**
In the best of circumstances, healthcare organizations operate in a complex environment. This can be exacerbated when a community faces a local or national emergency, either natural, human-caused, or technological, that thrusts the healthcare system to the forefront of response and makes it the focus of recovery efforts. It is critical that the local healthcare community be actively engaged in the development of comprehensive emergency preparedness plans, training, and exercises to ensure that local organizations communicate and coordinate their mutual support in service to the community.
Use the following link to purchase your ticket: https://www.eventbrite.com/e/wfc-ache-ensuring-your-communitys-emergency-preparedness-virtual-event-tickets-163724274713
Agenda
5:30 -5:45 – Event & speaker introduction
5:45 -6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Christine Brady, Assistant County Manager, Lee County
Christine Brady has been with Lee County since 2006 and has served as Assistant County Manager since March 2014. In that role, she oversees Human Resources, the Library System, Parks & Recreation, Public Safety, Technology Services, and Utilities. Brady had nearly 20 years of private sector business experience before joining Lee County. During her tenure with Lee County, she has had a leadership role in the county’s response to Hurricane Irma locally and to Hurricane Michael, which triggered a Lee County team’s deployment to the Panhandle. Brady also played a key role with Lee County’s leadership team for Hurricane Dorian, a cybersecurity attack, Harmful Algae Blooms (HABs) and the recent COVID-19 pandemic response and vaccination efforts.
Mary Briggs, System Director, Strategic Communications and Public Relations, Lee Health
Mary Briggs joined Lee Health in 2011 and currently serves as the System Director for Strategic Communications overseeing issues management, media relations, internal communications and physician communications. She has led Lee Health’s communications response to the COVID-19 pandemic. Prior to joining Lee Health, Mary was the co-owner of Briggs & Rogers, a public relations and advertising firm based in Fort Myers, where she worked with a variety of client companies guiding them in their media relations, marketing communications, and advertising programs. Mary is accredited in public relations and is a certified public relations consultant. Mary has received numerous awards for her marketing and public relations programs and was named the Public Relations Professional of the Year by the Southwest Florida chapter of the Florida Public Relations Association in 2006.
Betsy Clayton, Communications Director , Lee County
Betsy Clayton, APR/CPRC, is the Communications Director for Lee County government, where she serves the County Manager and Senior Team in an organization with 20-plus departments, a $2.2 billion budget and about 2,600 employees. Her job involves both internal and external public relations, including handling journalists’ inquiries, public records requests, stakeholder communications and collaboration with the social media/IT team. She is the Public Information Officer for hurricanes and other Emergency Operations Center activations. During her tenure with Lee County, she has had a leadership role in the county’s response to Hurricane Irma, Hurricane Dorian, a cybersecurity attack, Harmful Algae Blooms (HABs) and the recent COVID-19 pandemic response and vaccination efforts. Clayton has earned two nationally recognized professional public relations accreditations: APR – Accredited in Public Relations; and, CPRC – Certified Public Relations Counselor. She was recognized as the 2018 Public Relations Professional of the Year by the Florida Public Relations Association Southwest Florida Chapter.
Greg Fisher, Manager of Emergency Preparedness, Lee Health
Greg joined Lee Health in 2019 and currently serves as the Manager of Emergency Preparedness overseeing the Emergency Preparedness program across the health system. In addition to his current role, Greg serves as a Logistics Officer for the federal Health and Human Services National Incident Management Team. Prior to his primary role at Lee Health, Greg worked as the Emergency Manager for Montrose County Colorado responding to wildfires, avalanches, flooding, and other federal and state declared disasters in the region. In addition to these roles, Greg has previously held emergency management positions with The Ohio State University, Rollins College, Collier County, and the U.S. Navy. Greg is a graduate of the University of Akron (2008) with a Bachelor of Science in Emergency Management and is currently studying in the Master’s of Science in Healthcare Innovation program with the College of Nursing at the Ohio State University.

ACHE-WFC New Member Seminar - August 17, 2021
2021-08-17 17:30 - 18:30 (America/Los_Angeles)
Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register, use the following link: https://www.eventbrite.com/e/164015387439
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

ACHE-WFC New Member Seminar - August 16, 2021
2021-08-16 12:00 - 13:00 (America/Los_Angeles)
Please join us for a New Member Seminar on August 16th from 12:00 pm – 1:00 pm! We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register, use the following link: https://www.eventbrite.com/e/164013228983
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

WFC ACHE Ethical Challenges in Healthcare Leadership Virtual Event
2021-07-20 17:30 - 19:00 (America/Los_Angeles)
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**
Ethical challenges arise in all aspects of healthcare and service, from the bedside to the boardroom. Hospital leaders and boards set the ethical compass of the organization by making decisions about priorities, policies and resource allocation as they determine the best ways to meet the needs of their communities, while respecting their staff and the populations they serve. Understanding the expanding paradigm of planning, creating, and maintaining an ethical healthcare organization is crucial to help identify strategies for implementing ethics initiatives within your own organization and how an organization has addressed ethical challenges. Healthcare leaders must “walk the talk” and demonstrate their commitment to ethics throughout their organization.
Agenda
5:30 -5:45 – Event & speaker introduction
5:45 -6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Dr. Brent Ibata, System Director for Accreditation and Quality Assurance, Lee Health
Brent Ibata, PhD is a transformational healthcare executive with over twenty-five years of experience across both inpatient and outpatient within for-profit, not-for-profit, academic, and publicly owned health systems. He is a fellow of the American College of Healthcare Executives and a nationally recognized expert in the intersection of law, policy, health, and quality. His current role is the System Director for Accreditation and Quality Assurance at Lee Health. He is an operational leader with a contagious enthusiasm for creative inquiry and strategic innovation bringing together multidisciplinary teams within highly matrixed organizations to brainstorm, design and execute human-centered process and performance improvement initiatives.
Dr. Zachary Pruitt, Assistant Professor, University of South Florida College of Public Health
Zachary Pruitt, PhD, MHA, CPH, FACHE is an Assistant Professor at the University of South Florida College of Public Health. Dr. Pruitt teaches undergraduate and graduate courses, including Understanding U.S. Health Care, Health Services Management, Quality Management, Strategic Planning, and Healthcare Marketing, and the Advanced Seminar in Health Care Management. He also teaches Health Systems curricula at the USF Morsani College of Medicine.
Dr. Pruitt currently serves as the President of the Western Florida Chapter of the American College of Healthcare Executives, and he is a fellow of the American College of Healthcare Executives and of the Commission on Accreditation of Healthcare Management Education.
Dr. Pruitt recently co-authored the textbook, Healthcare Quality Management: A Case Study Approach with co-authors Dr. Candace Smith and Eddie Perez-Ruberte. His research interests include the integration of medical and social care for vulnerable populations by addressing social determinants of health. Prior to academics, Dr. Pruitt directed Medicaid operations and regulatory affairs for a small Florida health plan, and managed policy and compliance projects for a large publicly-traded managed care organization.
Jeff Younger, Executive of healthcare organizations in Radiology and later Dermatology
Jeff Younger has been involved in healthcare for over 40 years. He worked as a hospital executive in three facilities during the 80’s and 90’s in Illinois. Prior to moving to Tampa, Florida, Jeff was the Vice President and COO of a 300 bed hospital in suburban Chicago for over 14 years.
From 1995 to 2013 he served as the CEO of several organizations, including a large radiology group in Tampa, a 60 plus physician MSO group, Physicians Practice Management of Tampa Bay, Inc. and created a teleradiology network. In 2013, he started Preferred Radiology Alliance with the Daytona Beach Radiology group. Serving as its first CEO, Jeff has helped grow that organization to over 120 radiologists.
In addition to his hospital and radiology experience, Jeff has served as COO of Academic Alliance in Dermatology, the third largest dermatology practice in Florida with over 24 locations.
He is a Fellow in the American College of Healthcare Executives and past Western Florida Chapter Board Member, Fellow in the Radiology Business Management Association, Past President of the FRBMA, Advisory Board Member for the University of South Florida-College of Public Health and frequent lecturer. He has a Bachelor of Business Degree from Millikin University and a Master’s Degree in Hospital and Health Administration from Xavier University.
Jeff is married to the same person for almost 40 years, has three grown children and five grandchildren.

Emerging Leaders - Career Positioning: Strategically Mapping Your Early Career Development
2021-07-07 17:30 - 19:00 (America/Los_Angeles)
In today’s changing healthcare environment, early careerists need skills and strategies to position themselves for the future. You have the freedom to create the career paths that link your talents and interests with the right job. No job comes with a life time guarantee, and flexibility is important. To achieve upward mobility in your career, you must constantly reinvent your brand. Learn from your peers the necessary steps to take your career path to the next level.
Click the following link to purchase your ticket: https://www.eventbrite.com/e/wfc-ache-emerging-leaders-career-positioning-tickets-157299943365
Agenda
5:30 -5:45 – Event & speaker introduction
5:45 -6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Qualified Education Credit Hours: 1.5
**Please scroll down to learn how to secure your Qualified Education Credits**
Panel Members
Allison DeMarais ,Chief Human Resource Office (CHRO), Huron Valley-Sinai Hospital
Allison DeMarais joined Tenet Healthcare owned Detroit Medical Center (DMC) Huron Valley-Sinai Hospital as the Chief Human Resource Officer (CHRO) in February 2018 and is responsible for hospital HR operations, strategic workforce planning, culture redesign and employee engagement. She also serves as the market lead for DMC culture change initiatives and acts as the hospital Chief Productivity Officer, oversees employee health and operational areas including security, plant operations and dietary departments at Huron Valley-Sinai Hospital.
Prior to joining the DMC Ms. DeMarais most recently worked as a CHRO for a health and human service organization that provides health care, housing and community services to seniors and their families in SE Michigan. Having also worked at Tenet Healthcare owned hospital in Chicago, Illinois and Phoenix, Arizona, she brings over 20 years of Human Resources experience, 12 of those years in healthcare, and 8 years in an executive human resources leadership role.
Ms. DeMarais received a bachelor’s degree from Western Michigan University Master’s degree in Business Administration from Keller Graduate School of Management. She holds both her SHRM-SCP and her HRCI SPHR certifications.
George Makhoul, Vice President, Operations at Brandon Regional Hospital
George Makhoul is the Vice President of Operations at Brandon Regional Hospital. He joined Brandon Regional Hospital as Assistant Administrator in June 2019. During the past two years, George has worked in contract governance, strategic planning, department oversight, and project management for the 436-bed hospital. During that time, the hospital’s parent company, HCA Healthcare, also selected George to participate in the Chief Operating Officer (COO) Executive Development Program.
Prior to Brandon Regional Hospital, George worked for the Parallon Business Performance Group in Nashville, TN where he was a Project Manager supporting Shared Service Center operations. Previously, he completed an Administrative Fellowship with Sentara Healthcare in Norfolk, VA.
George received his Bachelors Degree from The College of William & Mary in Williamsburg, VA and his Masters of Healthcare Administration from University of North Carolina at Chapel Hill. Before pursuing his graduate studies, George worked in the Atlanta, GA office of the professional services firm, Marsh & McLennan Companies.
Joseph Resnick, Chief Executive Officer, Premier Community HealthCare Group
Joseph Resnick joined Premier Community HealthCare Group, Inc.as the Chief Executive Officer in 2014. Resnick is a board-certified healthcare executive. Prior to joining Premier Community HealthCare, he served as the Division Administrator for Women’s Care Florida –Insignia Care for Women in Tampa, FL. He earned a Bachelor of Science degree from the University of Tampa and a Master of Healthcare Administration through the University of South Florida’s College of Public Health. Resnick is an intrinsically motivated healthcare executive with a proven record of leadership, performance improvement, advocacy and healthcare business operations.
As the CEO of Premier Community HealthCare, Resnick is the visionary focused growing the organization to best meet community needs. He strives to make an impact by improving operations, with an emphasis on the patient experience and strengthening the health center workforce. He is also dedicated to improving the health center business model which includes communicating the health center’s strategic plan to the community-at-large and engaging community supporters. Resnick has a wealth of knowledge working in various health care environments and has a strong commitment to creating cohesive and successful staff teams. He excels at bridging the gap between clinical and administration by promoting he has an open-door and by emphasizing transparency in his communication strategies. At Premier Community HealthCare, Resnick is responsible for driving the vision and overall leadership, which consists of just over 215 highly qualified employees who care for more than 34,000 patients through 126,000 encounters in ten offices located throughout Pasco and Hernando Counties in Florida. He is a compassionate and mission driven individual committed to the Patient Centered Medical Home model.
A native of a small town 45 minutes south of Houston, Texas, Resnick and his wife (Erika) have made the Tampa Bay area their home and stay busy raising four children together. He enjoys an active lifestyle which includes traveling, running, musical festivals, and outdoor adventures.
Joseph Scotchlas, Assistant Director, Bay Pines VA Healthcare System
Mr. Joseph M. Scotchlas, MHA, FACHE was appointed as Assistant Director of the Bay Pines VA Healthcare System effective November 11, 2018. As Assistant Director, Mr. Scotchlas has responsibility for community-based outpatient operations at eight sites of care across southwest Florida as part of the nation’s seventh-busiest VA healthcare system, with 12,000 admissions and 1.5 million outpatient visits annually.
Mr. Scotchlas is also the site executive for the Lee County Healthcare Center, in Cape Coral, Florida, a highly complex ambulatory care center providing outpatient medical, surgical, mental health, and sub-specialty care.
Prior to this role, Mr. Scotchlas served as the Health Systems Specialist to the Director and as Administrative Officer for the Department of Medicine, overseeing operations in emergency medicine, inpatient care, outpatient procedures, and thirteen specialty group practices. Mr. Scotchlas started with VA in 2012 as an Administrative Fellow in the Graduate Health Administration Training Program (GHATP) at the VA Sunshine Healthcare Network.
Beginning his healthcare career in 2006, he worked as both a Paramedic and an Emergency Medical Technician for several 911-based services in Northeastern Pennsylvania. He has also held an administrative intern position at the Washington DC, and Wilkes-Barre, PA, VA Medical Centers and has served an administrative resident role at Community Life Support Systems.
Mr. Scotchlas holds a Master of Healthcare Administration and a Bachelor of Science in Political Science from The University of Scranton, Pennsylvania. He is an active member of the American College of Healthcare Executives (ACHE), serving on the Western Florida Chapter Board of Directors, and is board certified in healthcare management. He is also the recipient of the Regent’s Award from ACHE in 2015 and a Distinguished Service Award from the NEPA Healthcare Management Forum in 2012.
How to Secure Virtual Qualified Education Credit Hours:
As an independent chartered chapter of the American College of Healthcare Executives, Western Florida Chapter is authorized to award 1.5 hours of ACHE Qualified Education credit toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
Qualified Education Credits are self-reporting credits. Please self-report your credits using the link titled “My education Credit” on your myACHE profile page. If additional assistance is needed, please contact ACHE Customer Service (contact@ache.org or 312-424-9400).

WFC ACHE Crisis Management: Strategies to Effectively Manage a Healthcare Organization
2021-06-29 17:30 - 19:00 (America/Los_Angeles)
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**
Preparing for an unplanned or unexpected event, such as a natural disaster, pandemic, civil disturbances, medical error or labor disputes (e.g., union labor) causes physical, psychological and emotional stresses that can overwhelm employees, medical staff, patients and communities. In the event of a crisis, the quality and efficiency of care delivery may be challenged and typically takes a toll on every part of the organization. Lack of the unknown or uncertainty is also a challenge that healthcare leaders face in the time of crisis. Healthcare leaders need to understand ways to prepare their organization for unforeseen circumstances, which includes developing a communication plan, managing organizational resources, such as medical supplies, levels of patient care and leveraging local and state resources and funding.
To purchase your ticket, use the following link: https://www.eventbrite.com/e/wfc-ache-crisis-management-virtual-event-tickets-157296081815
Agenda
5:30 -5:45 – Event & speaker introduction
5:45 -6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Michelle Hennessy, CPHQ, LSSMBB , BayCare Health System
Michelle Hennessy, is currently a Performance Improvement Project Manager supporting multiple hospitals within BayCare Health System based out of Clearwater, FL. She received her Bachelor of Business Administration diploma from Florida Metropolitan University. She is Certified Professional in Healthcare Quality along with her Lean Six Sigma Master Black Belt Certification. Her extensive career path includes over 20 years in Healthcare Quality within the hospital setting and on the insurance side of Healthcare. She has taught thousands of team members on how to incorporate quality into their workflow and has provided mentorship for hundreds of team members looking to grow their knowledge in Quality. Michelle has presented at many local and national conferences.
Patrice Vance, HCA – W Florida Division
Patrice Vance is the Division Vice President of Clinical Operations and Quality with HCA – W Florida Division. Her experience as a Registered Nurse spans over thirty (30) years and includes critical care, transplant, and emergency room nursing, as well as quality, patient safety and emergency management and preparedness. She has fourteen (14)) years of experience as a health system executive and has directed Clinical Operations, Quality, Regulatory Compliance, Patient Safety, Credentialing, and Infection Prevention, as well as Emergency Operations and Disaster Preparedness, with experience stemming back to Hurricane Katrina.She is a diploma graduate of Charity Hospital School of Nursing in New Orleans; Bachelor’s Degree in Nursing from the University of South Alabama; Master’s Degree in Nursing Administration from Louisiana State University and Doctor of Nursing Practice from Walden University. She was previously appointed by the Governor of Florida to the Florida Center for Nursing, Board of Directors and is a published author in patient safety.She is a native of New Orleans, but resides in Tampa, Florida with her daughter.

Advancement to Fellow Webinar - May 27, 2021
2021-05-27 18:00 - 19:00 (America/Los_Angeles)
Join current fellows as they go over the process of becoming a fellow, the value fellowship has brought to their careers, and go over tips and tricks about the Board of Governors Examination.
Register Now to receive the Video Conference Information! Use the following link to register for the May 27 webinar: https://www.eventbrite.com/e/advancement-to-fellow-webinar-may-27-tickets-152762281095

The Sustainability of Healthcare Organizations: A Plan of Action - Virtual Event
2021-05-25 17:30 (America/Los_Angeles)
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**

Issues surrounding sustainability for healthcare institutions into the 21st century in the U.S., with regards to the era of healthcare reform, are very complex. Within the scope of priorities, this discussion will emphasize the necessity of understanding the key potential and existing operational and cost problem areas for healthcare system growth and sustainability as healthcare providers continue to face future operational, reimbursement, and environmental challenges. The primary goal of this discussion is to provide an overview of the models of current successes and solutions with a focus on a realistic plan of action.
Click the following link to purchase your ticket: https://www.eventbrite.com/e/wfc-ache-sustainability-of-healthcare-organizations-virtual-event-tickets-149875927935
Agenda
5:30 -5:45 – Event & speaker introduction
5:45 -6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Dr. Jacquelyn B. Cawley, Vice President & Chief Medical Officer of Population Health/Ambulatory Care, BayCare Health System
Dr. Jacquelyn B. Cawley is a Family Physician and the Vice President Population Health/Chief Medical Officer of Ambulatory Care. She obtained her Osteopathic Medicine degree from the University of New England College of Osteopathic Medicine, in Biddeford Maine, and completed her internship and Family Medicine residency at the University of Medicine and Dentistry of New Jersey.
In addition, she has a Master’s in Business Administration with a concentration in Health Care from the Loan Scholl of Business at Endicott College in Beverly, Massachusetts. Dr. Cawley is an innovative physician executive with over 20 years’ experience in leading and managing physicians and care teams in a variety of academic and healthcare settings. She is experienced in developing and implementing programs to improve systems of care and the health status of patient populations to effectively and efficiently meet the healthcare needs of their communities.
John H. Goodnow, Chief Executive Officer, Benefis Health System
John Goodnow has more than 40 years of experience in hospital administration. Since 2002, Goodnow has served as CEO of Benefis Health System, a not-for-profit health system located in Great Falls, Montana. Benefis serves a quarter of Montana’s population across an expansive, rural region larger than Connecticut, Massachusetts, New Hampshire, and Vermont combined. Benefis is the largest private employer in Northcentral Montana.
During his time with Benefis, Goodnow has led the organization to consistent success and has achieved what few in healthcare have—Medicare breakeven, continuously since 2012. Goodnow has maintained a no layoff and annual raise commitment to Benefis employees for his entire 18-year tenure at Benefis. The organization has been recognized as one of the 150 Top Places to Work in Healthcare by Becker ‘s Hospital Review for six consecutive years as well as a best place to work by Forbes.
Under his leadership, Benefis has also invested heavily in facility improvements and technological advancements to ensure the people of Northcentral Montana have access to cutting-edge, high-quality care close to home.
Goodnow earned a Bachelor degree in Biological Science and Administrative Health Sciences from the University of California-Davis and a Master of Health Services Administration from the University of Michigan. Additionally, Goodnow has been a Fellow of the American College of Healthcare Executives since 1987.

Advancement to Fellow Webinar - May 17, 2021
2021-05-17 12:00 - 13:00 (America/Los_Angeles)
Join current fellows as they go over the process of becoming a fellow, the value fellowship has brought to their careers, and go over tips and tricks about the Board of Governors Examination.
Register Now to receive the Video Conference Information! Use the following link to register for the May 17 webinar: https://www.eventbrite.com/e/advancement-to-fellow-webinar-may-17-tickets-152761239981

Disruptive Innovation in Healthcare Delivery Virtual Event
2021-04-28 17:30 - 19:00 (America/Los_Angeles)
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**
Disruptive innovation, a term coined by Harvard professor Clayton M. Christensen, is a transformative business model that leverages technology to help focus on making products and services more accessible and affordable. In healthcare delivery, disruptive innovations have the potential to decrease costs while improving both the quality and accessibility of care. Disruptive innovations enable new applications and changes in behaviors. The current thinking with many innovators is a belief that a host of disruptive innovations would have wide implications for payers by shifting payment models to reward precision diagnostic tests and abilities of providers. This panel will focus on the role of innovation in the medical marketplace and examples of disruptive innovations that will change lives in health care.
Click the following link to purchase your ticket: https://www.eventbrite.com/e/wfc-ache-disruptive-innovation-in-healthcare-delivery-virtual-event-tickets-147499915217
Agenda
5:30 -5:45 – Event & speaker introduction
5:45 -6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Alan Weiss, CMIO for BayCare Health System
Dr. Alan M. Weiss joined the BayCare Health System as their CMIO in August 2018. His primary responsibilities are over all clinical systems, their associated governance, as well as over providing executive leadership over data and analytics.
Prior to BayCare, Dr. Weiss spent 5 years in the Memorial Herman System in Houston, Texas, as their first Ambulatory CMIO. In that role, he had responsibilities over GE Centricity, Cerner and eClinic Works EHRs. Central to that role was EHR optimization efforts as well as the conversion of GE Centricity to Cerner. Before Memorial Hermann, Dr. Weiss was the Assoc. Medical Director of Inpatient Systems at Cedar-Sinai in Los Angeles where he helped develop and implement their EHR, Epic.
Dr. Weiss is passionate about patient care and advocates for the proper use of data and analytics to refine EHR development towards the inclusion of evidence-based medicine.
Ajay K. Gupta, CISSP, MBA – CEO of HSR.health
Over a 20-year career in cybersecurity and information technology, Ajay has seen companies create true competitive advantage from successful management of security and technology initiatives. At the same time, healthcare is burdened with outdated technology infrastructure and inefficiencies – which are often measured in human lives. So, Ajay decided to take his understanding of technology and implementation to disrupt and innovate healthcare in launching HSR.health. Ajay leverages the best of tech to transform American healthcare into a system that innovates healthcare delivery achieving improved quality, lower costs, and health equity.
In addition to his work at HSR.health, Ajay Chairs the Health Domain Working Group for the Open Geospatial Consortium, the global standards setting body for all things Geo; serves as the Secretary of the Board of Directors of Holy Cross Health, a multi-hospital social safety net health system in Montgomery County, MD; and is on the Board of Governors for his alma mater, the fearless University of Maryland, College Park.
Alexander Ronzino, CEO of Coalition Recovery
Mr. Ronzino currently serves as Chief Executive Officer of Coalition Recovery – a nationally accredited behavioral health treatment center, and multi-facility healthcare organization based out of Tampa, Fl.
Mr. Ronzino ​is a 30 Under 30 recipient and has been featured/interviewed and/or published by ABC News, Business Insider, Managed Healthcare Executive, and the Recovery Executive Podcast. Alexander secured venture capital funding at the age of 22 to become the youngest chief executive of a nationally accredited behavioral healthcare organization in the United States. His organization ranked 3rd on the 2021 Seminole 100, an award to the 100 fastest growing alumni led companies from FSU.
Alexander’s non-profit work includes serving on the board of three organizations which he cares about deeply. He serves as a board member of the American College of Healthcare Executives – Western Florida, as treasurer and board member of the Association of Recovery in Higher Education (ARHE), and in a newly elected position, Alexander serves as the Chairman of the National Foundation for Collegiate Recovery.

New Member Webinar
2021-03-30 12:00 - 13:00 (America/New_York)
We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
Click here to reserve your free ticket on eventbrite: https://ache_wfc_member_seminar_march30.eventbrite.com
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

New Member Webinar
2021-03-29 17:30 - 18:30 (America/New_York)
We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
Click here to reserve your free ticket on eventbrite: https://ache_wfc_member_seminar_march29.eventbrite.com
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

2021 Meet the Board of Directors
2021-03-03 17:30 - 18:30 (America/Los_Angeles)
We invite all ACHE Western Florida Chapter members to attend this virtual networking event where we will introduce the newly elected 2021 Board Officers and Directors. Please join us to learn more about who they are and participate in fun networking activities!
Click the link below to get your free ticket:
https://www.eventbrite.com/e/ache-wfc-meet-the-board-virtual-event-tickets-142931188031
Agenda
5:30 pm – 6:00 pm: Introductory presentation
6:00 pm – 6:20 pm: Breakout rooms with icebreaker activities
6:20 pm – 6:30 pm: Closing remarks

The U.S. Roadmap for Interoperable Health Records
2020-09-04
September – The U.S. Roadmap for Interoperable Health Records and the Healthcare Executive’s Role in IT Decisions at James A. Haley Veterans Hospital (September 4, 2020)
National policy calls for requirements for designing and provisioning interoperable medical information resources between disparate health providers’ electronic health record systems. The Panel on US Roadmap for Interoperable Electronic Health Records will discuss how leaders can develop new skills and resources be needed to effectively use new generations of software and technology features.
In addition, today’s healthcare executive works in a world of ever-increasing information technology options. How do they navigate, evolve and respond to the changing informatics world? These leaders often do not work directly with information technology, nor necessarily understand the application, but they are asked to make crucial decisions about their implementation. This program will assist the non-technical executive to proactively make technology decisions.
