ACHE Western Florida Chapter

2022 Holiday Party & State of the Chapter
2022-12-01 17:30 - 20:30 (America/Los_Angeles)
Please join us as we celebrate another fantastic year, just in time for the holidays. Our venue for this year’s event is the St. Petersburg Museum of History.
To purchase your ticket and get more details, go to https://www.eventbrite.com/e/2022-ache-wfc-holiday-party-state-of-the-chapter-tickets-449463576657

Agenda
5:30-6:30pm: Hor d’ouevres, mingling, & museum access
Transition to dinner and event
6:40-6:45pm: Welcome & Keynote introduction
6:45pm-7:00pm: Keynote speaker
7:00pm-7:45pm: Awards & State of the Chapter address
7:45pm-8:30pm: Museum access & mingling

Keynote: Alicia Schulhof brings more than 17 years of experience leading complex health care organizations to Johns Hopkins All Children’s Hospital. Most recently, she was the president of Peyton Manning Children’s Hospital (PMCH), and a statewide pediatric service line leader for Ascension, St. Vincent in Indiana. During her tenure at PMCH, Schulhof led the design and implementation of a statewide pediatric dashboard and data analytics hub, and facilitated the development of a five-year, statewide pediatric strategic plan that was adopted by the state-level leadership team.
Before taking the helm at PMCH, Schulhof served in positions of increasing responsibility at Indiana University Health, culminating as president of the North Suburban Area. As area president, Schulhof had oversight of three hospitals in the region: North, Saxony and Tipton hospitals. Combined, the North Suburban Area has more than 2,000 deliveries and 40,000 emergency department visits per year. Her past roles at Indiana University Health included serving as system senior vice president for continuous process improvement and as the chief operating officer for Riley Hospital for Children.
During the decade before she joined Indiana University Health, Schulhof worked for HCA Healthcare. She served as the chief operating officer and ethics and compliance officer for Brandon Regional Hospital in Brandon, Florida; as associate administrator and ethics compliance officer for Northside Hospital and Tampa Bay Heart Institute in St. Petersburg, Florida; and as an associate administrator for Medical City Dallas Children’s Hospital in Texas.
After earning a bachelor’s degree in biology from Purdue University, Schulhof received her master’s degree in health care administration from Indiana University. She is a fellow of the American College of Healthcare Executives.

Advancement to Fellow Webinars - November 30th, December 2nd & December 7th!
2022-11-30, 2022-11-30 - 2022-12-07
ACHE Western Florida Chapter will host three Advancement to Fellow webinars:

November 30th, 2022 at 5:30PM
December 2nd, 2022 at 12:00 PM
December 7th, 2022 at 12:30 PM

Join current fellows as they go over the process of becoming a fellow, the value fellowship has brought to their careers, and go over tips and tricks about the Board of Governors Examination.
Register Now to receive the Video Conference Information! Use the following links to sign up for our sessions:

November 30th – https://www.eventbrite.com/e/advancement-to-fellow-webinar-november-30th
December 2nd – https://www.eventbrite.com/e/advancement-to-fellow-webinar-december-2nd
December 7th – https://www.eventbrite.com/e/advancement-to-fellow-webinar-december-7th

ACHE-WFC New Member Seminar - November 15, 2022
2022-11-15 17:00 - 18:00
Join us for a New Member Seminar!
We invite all new ACHE Western Florida Chapter members to attend this virtual seminar on November 15th, 5:00 pm – 6:00 pm EST. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.
To register, go to https://www.eventbrite.com/e/ache-wfc-new-member-seminar-november-15-2022-tickets-446015082117

ACHE-WFC New Member Seminar - November 14, 2022
2022-11-14 12:00 - 13:00
Join us for a New Member Seminar!
We invite all new ACHE Western Florida Chapter members to attend this virtual seminar on November 14th, 12:00 pm – 1:00 pm EST. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.
To register, go to https://www.eventbrite.com/e/ache-wfc-new-member-seminar-november14-2022-tickets-446013306807

Virtual Board of Governors Review Course & F2F Sessions
2022-11-01 17:30 - 19:00
NCHE is pleased to partner with ACHE to help members prepare for the ACHE Board of Governors Exam in Healthcare Management (BoG Exam).
The BoG Exam is a comprehensive multi-choice exam testing 10 core healthcare management knowledge areas. This multi-week virtual review course provides the opportunity to gain insight and information into many of the 10 core knowledge areas; explore effective test-taking strategies; review sample test questions; and gain a better understanding of the exam’s content, structure and scoring.
Whether you use the course to set the foundation for your study or take it as the culmination of your review efforts, upon completion of this virtual review course, attendees will be able to:

Identify knowledge gaps and needed areas of focus
Apply test-taking strategics to their exam experience
Earn ACHE face-to-face education credit
Confidently move forward with their exam preparation

For more details and to register, go to https://nche.starchapter.com/meetinginfo.php?id=73&ts=1665699072

Unconscious Bias In Healthcare - Executive Leadership Forum
2022-10-29 16:30 - 19:30 | Sparkman Wharf, 603 Channelside Drive, Tampa, FL, 33602, United States
Join us on the Yacht StarShip III, a 92 foot and 2-deck cruise ship boarding in the Sparkman Wharf entertainment district of downtown Tampa for the Florida Chapter of the National Association of Health Services Executives (NAHSE) Florida’s Leadership Forum, “Let’s Talk Unconscious Bias in Healthcare.”
ACHE Western Florida Chapter and ACHE North Florida Chapter will co-host the DE&I event which will include an interactive panel discussion from subject matter executive experts in health systems across Florida. The panelists will provide thoughts on tackling unconscious bias and strategies to mitigate it.
Click here to register via Eventbrite: https://www.eventbrite.com/e/unconscious-bias-in-healthcare-executive-leadership-forum-tickets-428185974777

Yacht will board at 4:30 pm from 603 Channelside Drive Tampa, FL 33602
Fee: $75 – $100
1.5 Face-2-Face credit hours

This is an all-inclusive event. Food and beverages will be served. Hotel accommodations are available. All guests are welcome to stay at Marriott Tampa Water Street – 505 Water St, Tampa, FL 33602.

ACHE WFC Member Appreciation Event - Tampa Bay Rays Game
2022-09-18 13:00 - 17:00
Join ACHE WFC for a Member Appreciation Event with the Tampa Bay Rays!
Save the date for September 18, 2022 at 1:10 pm EST! More details are below, including a registration link.

Get ready to cheer on the Tampa Bay Rays!
The Western Florida Chapter of ACHE invites you to join us for an exclusive evening of networking and baseball!
Event: ACHE-WFC Member Appreciation
When: Sunday, Sept. 18th, 2022
Time: Game at 1:10pm
Location: Tropicana Field — Papa John’s Bullpen Box
ACHE WFC is offering this special member appreciation networking event at the Rays vs. Rangers game! This is an exclusive opportunity to bring your family or come by yourself to cheer on Tampa’s MLB team!
Limited amount of tickets available, so be sure to reserve your spot today! Come cheer on your Tampa Bay Rays!
Tickets are $10 per person (includes ticket and catering), to purchase yours use the following link: https://www.eventbrite.com/e/ache-wfc-membership-appreciation-event-tampa-bay-rays-vs-texas-rangers-tickets-387002674417

ACHE WFC - September New Member Webinars
2022-09-12 12:00 - 2022-09-13 17:00
Please join ACHE WFC for two New Member Seminars this month! We invite all new ACHE Western Florida Chapter members to attend this virtual seminar.

About this event

Please join us for a New Member Seminar! We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.
To register for the webinars, use the links below:

September 12th at 12:00 pm EST: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-september-12-2022-tickets-403676034887
September 13th at 5:00 pm EST: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-september-13-2022-tickets-403678732957

ACHE WFC: In-Person DEI Networking Event
2022-07-29 16:00 - 18:00
Join ACHE WFC for an In-Person DEI Networking Event!
Friday, July 29th from 4:00 – 6:00 pm at Rose Bar Tampa!

Why: Come out and meet the DEI committee for the ACHE-WFC. This is our first in-person event since the pandemic, and this will be a great way to mingle with those who are in your committee and chapter!

Please note, that light appetizers will be provided. There are happy hour specials and a full menu available at your own personal cost. Please be sure to check out the website for information on food options that you can choose from for your personal purchases.
Opening the networking event will be Christopher King, Blues Legend BB King’s grandson and 2021 Presidential Lifetime Achievement Award Recipient. Please be sure to arrive on time as parking is limited.

Date and Time:

Friday, July 29, 2022 at 4:00 PM – 6:00 PM EDT

Location:

Rose Bar Tampa
122 S Howard Ave
Tampa, FL 33606

To purchase your ticket, use the following link: https://www.eventbrite.com/e/wfc-ache-in-person-dei-networking-event-tickets-382961487117

NAHSE Florida Chapter: Career Positioning - Proactively Managing Your Professional Development
2022-07-19 10:30 - 13:00
Tuesday, July 19th from10:30 a.m. – 1:00 p.m. the North Florida Chapter of the American College of Healthcare Executives (ACHE) in partnership with the Florida Chapter of the National Association of Health Services Executives (NAHSE) will host an even entitled Career Positioning – Proactively Managing Your Professional Development. This event, taking place at the University of Florida Health Banquet Hall will consist of the following participants:
Moderator: Ann-Marie Knight, Vice President at UF Health Jacksonville, Regent, American College of Healthcare Executives
To register, use the followig: https://www.eventbrite.com/e/career-positioning-proactively-managing-your-professional-development-tickets-371279425757
Panelists:
Kyle Dorsey, President, Baptist Medical Center South
Kemal Gasper, Vice President of Community Engagement and Sponsorship, VyStar Credit Union
Dr. Beth Ladlie, Assistant Professor of Anesthesiology, Medical Director, Equity, Inclusion & Diversity, Mayo Clinic Florida
Whitney Meyer, Senior Vice President and Chief Community Officer, Jacksonville Jaguars

ACHE WFC Advance to Fellow Webinar - July 12th
2022-07-12 17:00 - 18:00
Advance to Fellow Webinar

ACHE WFC will be hosting two Advance to Fellow Webinars this month on July 12th at 5:00 pm. These webinars cover everything you need to know about the requirements to advance to Fellow of the American College of Healthcare Executives status. Passing the Board of Governors (BOG) Exam represents an individual’s professional competence in the changing marketplace. With this distinction, Fellows earn the right to use the credential “FACHE.” The webinar will answer these commonly asked questions:

How do I know if I am eligible to apply for advancement?
What is the application process?
What knowledge areas are covered on the BOG Exam?
How do I prepare for the BOG Exam?

This one-hour webinar is complimentary; however, registration is required.
Register here: https://www.eventbrite.com/e/advancement-to-fellow-webinar-july-12th-tickets-351134100547
Hosted by:
Krystyna Berger, MHA, FACHE Director, Healthcare Technologies and Informatics Tampa General Hospital
Zachary Pruitt, PhD, MHA, CPH, FACHE Associate Professor, College of Public Health University of South Florida

ACHE WFC Behavioral Healthcare: Approaches to Increase Value
2022-06-22 09:00 - 10:30
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**
Historically, hospitals and health systems have not always embraced a role in meeting behavioral health needs in communities because managing behavioral healthcare and mental health is very complex. According to the National Alliance of Mental Illness approximately 1 in 5 adults in the U.S.—43.8 million, or 18.5%—experiences mental illness in a given year. The rate of youth with severe depression increased from 5.9% in 2012 to 8.2% in 2015. Nearly half (45 percent) of those with any mental disorder also meet criteria related to having a physical illness or substance abuse. Physical health and mental health issues occur together. For example, people with diabetes or cardiac conditions often develop depression as well. Being able to receive treatment for both conditions through an integrated behavioral health and primary care setting can be especially helpful since how we live our lives (behave) and our physical and mental health all interact with each other in complex ways.
To purchase your ticket, use the following link: https://www.eventbrite.com/e/355559176067
Agenda
9:00 – 9:15 – Event & speaker introduction
9:15 -10:15 – Speakers Present
10:15 – 10:30 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Moderator
Alexander Ronzino
Mr. Ronzino currently serves as Chief Executive Officer of Coalition Recovery – a nationally accredited behavioral health treatment center, and multi-facility healthcare organization based out of Tampa, Fl.
Mr. Ronzino ​is a 30 Under 30 recipient and has been featured/interviewed and/or published by ABC News, Business Insider, Managed Healthcare Executive, and the Recovery Executive Podcast. Alexander secured venture capital funding at the age of 22 to become the youngest chief executive of a nationally accredited behavioral healthcare organization in the United States. His organization ranked 3rd on the 2021 Seminole 100, an award to the 100 fastest growing alumni led companies from FSU. Prior to Coalition, he founded a corporate marketing company that was the subject of an acquisition when Alexander was 20 years old. His subsequent management consulting company lent him vast experience in corporate finance, private equity, along with personal wealth management. ​ He received his degree in Finance from Florida State University and holds a black belt in Lean Six Sigma.
Panel Members
Dr. George Nasra
Dr. Nasra is Professor of Clinical Psychiatry at URMC where he serves as Chief of the Division of Collaborative Care and Wellness, and Medical Director of Behavioral Health Partners. Dr. Nasra received his Masters of Science in molecular biology and his MD degrees from the American University of Beirut. He completed his psychiatry residency at Upstate Medical University in Syracuse, NY. He is a Fellow of the American Psychiatric Association, and a member of the American College of Psychiatrists. Dr Nasra is Board Certified in General Psychiatry, Forensic Psychiatry and Psychosomatic Medicine. After 20 years as a psychiatrist, Dr. Nasra enrolled in the executive MBA program at the Simon School of Business and graduated with an MBA in 2013. Dr. Nasra’s career interests include collaborative and integrated care as well as increasing access to psychiatric services and reducing stigma for mental health. He is dedicating his time currently to developing new models of care integration between psychiatry and other areas of medicine, as well as developing and marketing novel employer based psychiatric services.
Dr. Jason M Sabo
Dr. Jason Sabo, Ph.D. is a pediatric developmental and behavioral specialist. He attended medical school at Ball St. University, interned with Miami-Dad Human Services and completed his residency at the Ohio Department of Youth Services. He currently works in Pediatric Behavioral Health at Lee Health in Fort Myers, Florida. Dr. Sabo’s interests include Autism Spectrum Disorder, ADHD, behavioral problems, anxiety disorders, mood disorders, and violent and aggressive behaviors.
Gail Ryder, VP, BayCare Behavioral Health
Gail joined the BayCare Health system in July of 2011. She is responsible for the continuum of services across the five counties of Tampa Bay for BayCare Behavioral Health. The programs include acute inpatient, residential, detox, rehabilitation, and outpatient services.
Unique to this service is the behavioral health integration with primary care, a novel coaching and navigation initiative for patients with mental illness, and a broad array of EAP services; targeted to distinct employer types such as schools, colleges, and churches.
The Behavioral Health division is also responsible for the management of the mental health benefit of the systems self – insured health plan.
Gail was the 2014 National Association of Psychiatric Health Systems (NAPHS) board chair.
She spent the previous 14 years at New York Presbyterian Hospital in New York, responsible for psychiatry, neurology, and neurosurgery. She has devoted 35 years of her career to caring for the mentally ill.

ACHE WFC Presents: Leading a Culture of Safety: A Blueprint for Success Virtual Event
2022-06-15 11:00 - 12:30
Lead and Reward a Just Culture and Establish Organizational Behavior Expectations

Medical errors are the third leading cause of death in the United States at 220,000 to 440,000 people dying each year from preventable errors according to the Centers of Disease Control and Prevention. Clinicians and hospital staff face a devastating impact as a result of being involved with a medical error especially in organizations without a support system in place. Moreover, only 64% of staff who responded to the 2016 Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture’s hospital comparative database felt that reported mistakes led to positive changes. To help healthcare leaders achieve total system safety across the continuum, ACHE, and the Institute for Healthcare Improvement/National Patient Safety Foundation Lucian Leape Institute developed a guide “Leading a Culture of Safety: A Blueprint for Success”. This Blueprint is designed to help leaders shape, create and sustain the type of organizational culture needed to ensure patient and workforce safety and inspire healthcare leaders on the journey to zero harm.
Agenda
11:00 -11:15 – Event & speaker introduction
11:15 -12:15 – Speakers Present
12:15 – 12:30 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
To register, use the following link: https://www.eventbrite.com/e/323558390857
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**
Panel Members
Dr. Laura Arline , Vice President/Chief Quality Officer, BayCare Health System
Dr. Laura Arline is Vice President/Chief Quality Officer of BayCare Health System, a large healthcare system located in the Tampa Bay region of Florida. Dr. Arline oversees BayCare’s Quality, Safety, Regulatory, Infection Prevention & Control, and Clinical Documentation Integrity programs. She has been a part of the BayCare Health System team for 16 years, practicing internal medicine and pediatrics until she transitioned into a full-time quality administrative role in 2018. Dr. Arline has a passion for clinical excellence and is a strong believer in the quest toward zero harm. She emphasizes, “Behind every number on a spreadsheet or graph is a patient life – the work we do every day supports BayCare’s true north of Clinical Excellence.”
Nicole Justice, MSJ, Senior Director of Patient Safety, Tampa General Hospital
Safety professional with more than 15 years progressive health care and leadership experience, expansive regulatory expertise and a demonstrated ability to deliver results in a fast-paced, dynamic environment, advance strategic goals, and improve and sustain performance and outcomes for a large, complex health care organization. Charged with administering safety event response with a focus on reliability and collaborative just culture to effectuate the delivery of safe, reliable and effective care.
Kristen (Keller) Rasmussen, System Director Patient Safety & Quality Improvement, Lee Health
Current Employment: Lee Health System (formerly Lee Memorial Health System) since 2012. Previous Professional Experience: Patient Safety and Quality Improvement leadership; Administrative Acute Supervision; Frontline staff management and employee engagement; Emergency Services nursing and leadership; Cardiac/Medical/Neuro Intensive Care nursing; Facility Rapid Response Team nursing; Neonatal Intensive Care nursing. Professional Memberships: Sigma Theta Tau, Emergency Nurses’ Association, AONL. Recent Accomplishments: Lourdes Patient Education Award; Poster Presentation at 2018 Francine Gomberg Nursing Research and EBP. Conference: Poster Presentation at the 2018 FPQC Annual Conference; Published author in JEN 2018: Recipient of IHI Patient Safety Executive Program Scholarship.

ACHE WFC - Advance to Fellow Webinar June 13th
2022-06-13 12:00 - 13:00
Advance to Fellow Webinar

ACHE WFC will be hosting two Advance to Fellow Webinars this month on June 13th at 12:00 pm and July 12th at 5:00 pm. These webinars cover everything you need to know about the requirements to advance to Fellow of the American College of Healthcare Executives status. Passing the Board of Governors (BOG) Exam represents an individual’s professional competence in the changing marketplace. With this distinction, Fellows earn the right to use the credential “FACHE.” The webinar will answer these commonly asked questions:

How do I know if I am eligible to apply for advancement?
What is the application process?
What knowledge areas are covered on the BOG Exam?
How do I prepare for the BOG Exam?

This one-hour webinar is complimentary; however, registration is required.
Register here: https://www.eventbrite.com/e/advancement-to-fellow-webinar-june-13th-tickets-351129476717
Hosted by:
Krystyna Berger, MHA, FACHE Director, Healthcare Technologies and Informatics Tampa General Hospital
Zachary Pruitt, PhD, MHA, CPH, FACHE Associate Professor, College of Public Health University of South Florida

ACHE WFC Presents: Telemedicine in the Healthcare Delivery System Virtual Event
2022-06-08 18:00 - 19:30
Telemedicine has become a healthcare access imperative. Its innovative benefits are of vital interest amid the implementation of most healthcare regulations. Telemedicine uses a variety of forms of electronic communication technology to provide a convenient method to deliver healthcare services and education. The program surveys its current uses and organizational deployment of telemedicine. The discussion includes adoption and innovation across clinical and patient perspective. Technical, operational, regulatory, and financial/reimbursement aspects of the development of telemedicine programs will be investigated. The expanding role that telemedicine holds in daily medicine and its direction into the future of the healthcare delivery system will be explored.
Agenda
6:00 -6:15 – Event & speaker introduction
6:15 -7:15 – Speakers Present
6:15 – 7:30 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
To purchase your tickets, use the following link: https://www.eventbrite.com/e/wfc-ache-telemedicine-in-the-healthcare-delivery-system-virtual-event-tickets-338576179467
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Phil DeBruzzi, Partner, The Innova Group
With 25 years of experience advising organizations on effective deployment of facility and capital resources in the context of a clinical and business strategy, Phil has deep expertise in clinical volume forecasting, facility master planning, ambulatory network planning, capacity optimization, and capital investment analysis for integrated health systems, academic medical centers, children’s hospitals, and specialty hospitals. He enjoys co-creating solutions with his clients to ensure action plans reflect their unique situation.Prior to joining The Innova Group, Phil led the Capital Asset Strategy Team at Navigant. He is a frequent speaker at industry conferences and active in professional organizations. He is a Fellow of the American College of Healthcare Executives and 2019 President of the Minnesota Chapter of ACHE. Phil is trained in Lean principles and an American Society for Quality, ASQ-Certified Six Sigma Green Belt.
Alexander Ronzino, CEO ,​ Coalition Recovery
Mr. Ronzino currently serves as Chief Executive Officer of Coalition Recovery – a nationally accredited behavioral health treatment center, and multi-facility healthcare organization based out of Tampa, Fl. ​ He received his degree in Finance from Florida State University and holds a black belt in Lean Six Sigma. Alexander’s non-profit work includes serving on the board of three organizations which he cares about deeply. He serves as a board member of the American College of Healthcare Executives – Western Florida. Alexander also serves as treasurer and board member of the Association of Recovery in Higher Education (ARHE) – a 501c3 that currently operates on 158 university campuses across the United States. ARHE provides functional support to member institutions and serves as an accrediting body, implementing the national standards of peer support communities (collegiate recovery programs) for students in recovery from substance use disorder. In a newly elected position, Alexander serves as the Chairman of the National Foundation for Collegiate Recovery – a 501c3 foundation with the specific purpose of raising funds for student scholarships, and providing funding and field support to new social service programs at colleges and universities around the nation.
Amber Fernandez, Family Nurse Practitioner, Baycare
Amber Fernandez is a family nurse practitioner who works for Baycare Urgent Care and has virtually evaluated and treated numerous patients with the Baycare Anywhere platform over the past 2 years. She completed her Bachelor of Science in Nursing at the University of Florida in Gainesville in 2001 and then earned her Master of Science degree at The University of Tampa. She is nationally board certified with the American Academy of Nurse Practitioners as a family nurse practitioner and has been practicing since 2007.
Eric Anderson, Vice President Clinical Operations and Care Delivery, Synapticure Inc.
Dr. Eric Anderson is an innovative physician-scientist that has been recognized as a national leader in telemedicine and mobile health. He trailblazed the use of mobile telemedicine in emergency neurology and was the first to demonstrate and publish that remote stroke assessment could be performed with an iPhone. Dr. Anderson practices sees the gamut of neurologic disease in his consultative practice that includes acute stroke, intracerebral hemorrhage, traumatic brain injury, status epilepticus,and other neurologic emergencies over telemedicine. He speaks nationally on the topics of telemedicine as it applied to stroke, epilepsy, and neurologic disease. Dr. Anderson leads several efforts in bringing telemedicine and technology to the forefront of medicine including being the past Chairperson of the Telemedicine Workgroup, past Vice Chair of the Practice Committee, as well as past member of the Practice Management and Technology Subcommittee, and currently serves on the advocacy committee and conference subcommittee for the American Academy of Neurology. He has also served as vice chair and as an elected executive leadership council member for the Physician Electronic Health Information Technology Coalition for the Bipartisan Policy Center in Washington, D.C. His academic work has been published in high impact medical journals and authoritative texts in neuroelectrophysiology, neuroviriology, neuropathology, proteomics, telemedicine, and mobile health.

ACHE-WFC New Member Seminar - May 24, 2022
2022-05-24 17:00 - 18:00
Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar.

About this event

Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register, use the following link: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-may-24-2022-tickets-324273580007

If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

ACHE-WFC New Member Seminar - May 23, 2022
2022-05-23 12:00 - 13:00
Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar.

About this event

Please join us for a New Member Seminar. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register, use the following link: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-may-23-2022-tickets-324270581037
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

ACHE WFC Presents COVID-19: What We Learned: Staffing/People Resources
2022-05-05 18:00 - 19:30
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**
Emergency management requires precise identification and allocation of staff to align capabilities and capacity with the need to effectively deliver care for the community. The COVID-19 outbreak caused a substantial shift in the availability of staff and resources, and the accessibility of timely delivery of care. In response to the evolving needs, organizations have shifted staff in a variety of ways to ensure they were able to effectively screen, triage and care for patients. This panel will provide strategies and tactics of how their organizations adjusted their staffing structure to ensure that the most appropriate level of care is delivered during a medical surge such as the COVID-19.
To purchase your ticket, use the following link: https://www.eventbrite.com/e/wfc-ache-covid-19-what-we-learned-staffingpeople-resources-tickets-168887277393
Agenda
6:00 – 6:15 – Event & speaker introduction
6:15 – 7:15 – Speakers Present
7:15 – 7:30 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Lana Palmquist, Manager Clinical Integration & Acute Care Service Line, BayCare Health System
Lana Palmquist, MS Ed., RN, BSN, CPHQ, CVAHP, is the Manager of Clinical Integration & Acute Care Service Line. She helps lead inpatient focused clinical improvement initiatives, co-chairs the clinical pathways committee, and is a key leader for the care transformation work helping to reduce care variation and utilization. Before joining BayCare, Lana spent ten years at Saint Luke’s Health System – Kansas City as a Clinical Project Manager leading multidisciplinary teams focused on the design and implementation of programs and initiatives to ensure patient safety, reduce risk, and improve regulatory compliance. She earned Bachelor of Science Degrees in Elementary Education and Nursing from Kansas State University and Avila University, respectively and a Master of Education from the University of Kansas. She is a Certified Professional Healthcare Quality (CPHQ) and Certified Value Analysis Healthcare Professional (CVAHP).
Lisa Johnson, Vice President , Morton Plant Mease/BayCare
Lisa Johnson, MSN, RN, NEA-BC, has been a part of the BayCare hospitals for 30 years, serving in various nursing leadership roles including VP/Chief Nursing Officer of patient services at Morton Plant Mease from 1998 – 2016, when she was promoted to the BayCare Health System CNO. As BayCare’s SVP/CNO, Lisa is responsible for the professional practice of nursing across the entire BayCare Health System by ensuring the highest levels of quality and consistency in the standard of nursing practice. Key areas of responsibility for the System CNO include a focus on leadership, education, planning and analysis, quality management and financial management. Lisa has also led several nursing innovation projects, including eCare; BayCare’s Professional Practice Council for nursing; an electronic nurse leader rounding system; the Dr. George Morris Earn as You Learn work/study program for nursing students, and the development of Patient Care Leaders for the oversight of complex patients in the medical surgical setting. Lisa also is co-lead, with Dr. Charvat, on the Care Progression and Transitions of Care Committees. In addition to her degree as an RN, Lisa holds a Master of Science in Nursing Leadership from Drexel University, Philadelphia; a Master of Science in Human Resource Management from Florida Institute of Technology, St. Petersburg, FL; a Bachelor of Science in Health Care Administration from St. Leo University, St. Leo, FL; and an Advanced Nursing Executive Certification from the American Nurses Credentialing Center.
Candace S. Smith, Vice President of Operations, Chief Nurse Executive, Lee Health
Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.
Michael Wukitsch, Chief Human Resources Officer, Lee Health
Michael Wukitsch joined Lee Health in June 2018. Mike’s responsibilities include supporting Lee Health’s mission, vision, values, and strategic objectives by creating the most effective culture and environment for staff to do their best work in support of patients and their families. Mike is responsible for total rewards and HR systems, leadership and organizational development, recruiting and workforce development, client group support through HR Business Partners and employee relations. He ensures compliance related to the workforce over six hospitals, physicians, advance practitioners, facilities, and multiple business units in Outpatient, Ambulatory Care, and Diagnostics. He also has accountability for three auxiliaries and volunteer organizations with more than 4,000 volunteers and for the operations of three (soon to be four) accredited Child Development Centers. With a human resources career spanning over 30 years, Mike has progressed through a variety of HR leadership roles at Northwestern Medicine, Children’s Hospital Colorado, MolsonCoors Brewing Company, Rockwell Automation and AlliedSignal (now Honeywell). He earned his BA from Marquette University and an MBA from the Ross Business School at the University of Michigan in Ann Arbor. He is still working on his PhD in Organizational Learning, Performance and Change at Colorado State University. He is SPHR and SHRM-SCP certified.

ACHE WFC Emerging Leaders Event: Developing High Performance Teams
2022-04-19 17:30 - 19:00
ACHE WFC presents the virtual Emerging Leaders Event: Developing High Performance Teams on April 19th, 5:30 – 7:00 PM! Earn 1.5 Qualified Education credits at this virtual panel event.
Today’s workplace calls for the development of high performance work teams to manage dynamic healthcare environments. The panelists will present strategies to design and implement collaborative work systems. Please join us for our ACHE’s Western Florida Chapter Zoom-enabled event on Developing High Performance Teams designed especially for our early careerist members. Register here on Eventbrite!
Attendees will learn the ins and outs of creating and developing High Performance Teams. The event will be moderated by Mr. Bradley Herremans, CEO of Suncoast community Health Centers, Inc.
To register for this free event, please use the following link: https://www.eventbrite.com/e/ache-wfc-emerging-leaders-event-developing-high-performance-teams-tickets-277083954567
Agenda
5:30 – 5:45 – Event & speaker introduction
5:45 – 6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Qualified Education Credit Hours: 1.5
**Please scroll down to learn how to secure your Qualified Education Credits**
Event Moderator
Bradley Herremans, MBA, FACHE – Chief Executive Officer at Suncoast Community Health Centers
Mr. Herremans has been the CEO at Suncoast CHC for the past 11 years. Under his leadership it’s grown to employ 445 team members that serve over 63,000 patients at 10 sites in Hillsborough County, including three mobile health units. He holds an MBA from Western Michigan University and a Fellowship from the American College of Healthcare Executives, and has extensive experience in Managed Care, Finance, and Disaster Preparedness. Brad took leadership of Suncoast after completing a 22-year career as a Medical Service Corps Officer in the U.S. Air Force, where he held several senior-level positions, including Chief of Staff for the Air Force Surgeon General and Deputy Group Commander for the 3rd Medical Group at Elmendorf AFB in Anchorage, Alaska; and Group Commander for the 341st Medical Group at Malmstrom AFB in Montana. In his time at Suncoast, he’s significantly expanded the organization’s capacity and infrastructure, improved the quality of services and facilities, and started The Suncoast Career Academy. He currently serves as Chairman of the Hillsborough County Healthcare Plan: Behavioral Health Task Force.
Panelists
Bill Auxier, Ph.D. – President/CEO, Center for Rural Health Leadership
Bill Auxier, Ph.D. helps successful rural health leaders achieve lasting positive behavioral change. He accomplishes that through rural health leadership development that includes consulting, coaching, training and research. He is experienced working with rural health leaders across the country to improve their organizations through more effective leadership, cultural transformation and strategic plan development.
As President & CEO of the Center for Rural Health Leadership, Bill serves as the Program Director of National Rural Health Association’s (NRHA) Rural Hospital Certification Programs for CEOs, CNOs and CFOs. He is also President and CEO of the Dynamic Leadership Academy, and Executive Director of Rural Health Leadership Radio, a 501(c)3 non-profit established to serve healthcare leaders serving the underserved in rural America. He is the creator and host of the Rural Health Leadership Radio podcast, and a best-selling award-winning author.
Dr. Auxier is Adjunct Associate Professor in the Graduate School at the University of Maryland Global Campus teaching Communication, Decision Making and Leadership.
He is an Affiliate Member of the Institute of Coaching at McLean Hospital, Harvard Medical School.
Kelly Batista, MHA – Executive Director, Brian D. Jellison Cancer Institute at Sarasota Memorial Hospital
Kelly Batista is the Executive Director of the Brian D. Jellison Cancer Institute for Sarasota Memorial Health Care System in Sarasota, Florida. Working in a dyad-leadership model with the Institute’s Chief Medical Director, Mrs. Batista is responsible for the strategic development and operational oversight of the Jellison Cancer Institute, including physician alignment, programmatic expansion and implementation, and the design and construction of multiple new cancer care facilities.
She also serves on the Board of the Western Florida Chapter of the American College of Healthcare Executives, holding various leadership roles since 2014 including as Chapter President. Mrs. Batista also serves on the Southwest Florida Advisory Board for the American Cancer Society.
Candace Smith, Ph.D., RN, NEA-BC – Vice President of Operations, Chief Nursing Executive, Lee Health at Cape Coral Hospital
Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.
How to Secure Virtual Qualified Education Credit Hours:
As an independent chartered chapter of the American College of Healthcare Executives, Western Florida Chapter is authorized to award 1.5 hours of ACHE Qualified Education credit toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
Qualified Education Credits are self-reporting credits. Please self-report your credits using the link titled “My education Credit” on your myACHE profile page. If additional assistance is needed, please contact ACHE Customer Service (contact@ache.org or 312-424-9400).
As an independent chartered chapter of the American College of Healthcare Executives, ACHE of Western Florida is authorized to award a total of 1.5 hours of ACHE Qualified Education credit toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.

ACHE WFC Principles and Characteristics of Emotional Intelligence in Healthcare
2022-04-14 18:00 - 19:30
The relationship between an organization’s employees internally, and with patients, external stakeholders, and supporting people externally, is critical to the success of healthcare organizations. In today’s fluid environment, cognitive intelligence and technical skills are only part of individual and team effectiveness. Leaders and staff must utilize emotional intelligence or emotional quotient, which includes self-awareness, self-management, motivation, authenticity, empathy, adaptability and resilience. The impact of emotional intelligence can influence better patient outcomes and higher quality of care, as well as reduce staff burnout. This panel discussion will provide an overview of EI and examples of how it affects healthcare delivery.
Agenda
6:00 – 6:15 – Event & speaker introduction
6:15 – 7:10 – Speakers Present
7:15 – 7:30 – Speaker Q & A
Virtual Qualified Education Event
To purchase your ticket, use the following link: https://achewfc_emotionalintelligence_apr2022.eventbrite.com
Panel Members
Joey Qualls, Senior Learning Consultant, Vanderbilt University Medical Center (VUMC)
Joey has a Bachelor of Science in Workforce Education and Development from Southern Illinois University, and his Master of Education (M.Ed.) in Leadership and Organizational Performance (LOP) at Vanderbilt University. He holds multiple psychometric assessment and evaluation certifications such as Emotional Intelligence, Myers-Briggs Type Indicator, Situational Leadership II, and PROSCI Change Management among others. He will begin his Doctor of Education (Ed.D.), Leadership and Learning in Organizations studies in Fall 2022. In 2015, Joey retired from the United States Navy with twenty-four years active service in Submarine Research and Development, and Diving Operations communities. Joey joined Vanderbilt University Medical Center (VUMC) in January of 2016 as a Sr. Learning Consultant. In this role, he developed, facilitated, and managed a World-class leadership development program for VUMC staff. In 2021, he joined Lee Health’s team of Learning and Development professionals providing similar services. His primary roles and experiences include Leadership Development, Performance Improvement, Operations, Project and Change Management, and Executive Coaching. His primary professional interests and focuses are to reduce health care disparities through unique organizational development and systemic initiatives such as Unconscious Bias training for Healthcare Leaders. He is the Co-Founder and currently serves as the Primary Sponsor of VUMC ‘s Veterans Resource Group and United Voices of Vanderbilt Choir.
Joann Farrell Quinn, Academic Director, University of South Florida
Dr. Joann Farrell Quinn is an emotional intelligence and leadership author, faculty, researcher and speaker. As a faculty member at the University of South Florida, she teaches in Morsani College of Medicine and the Muma College of Business and conducts research in leadership competencies, leadership identity, and emotional intelligence. She is also the Academic Director for Tampa General Hospital’s USF People Development Institute. She recently co-authored the books The Importance of Emotional Intelligence in Healthcare and Cultivating Leadership in Medicine. Joann also operates JFQ Consulting, which utilizes research-based methods to offer leadership and organizational development assistance to individuals, teams, and organizations. Based in a framework of emotional intelligence, her firm offers customized solutions of assessment, coaching, and individual and team consulting.

Candace Smith, Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital
Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.
Pamela Young, Division Director, Leadership & Organizational Development, West Florida Division of HCA Florida Healthcare
Pam brings nearly thirty years of people development experience to her role. She is versed in the areas of performance planning and improvement, coaching, large-and-small scale facilitation, leadership development, succession planning, human resource strategy, organizational development, learning administration, human resources and multiple assessment tools. She holds a Master of Arts in Education & Organizational Learning from the University of Michigan and a Bachelor of Science in Human Resources, Training & Development from Oakland University.

ACHE North Florida Chapter: TELEMEDICINE
2022-03-09 12:30 - 14:00
Join ACHE’s North Florida Chapter for their next virtual Face-to-Face credit event. See the information below:
TELEMEDICINE
Virtual Program offering 1.5 ACHE Face to Face credits
March 9, 2022
12:30-2:00 PM EST
Registration Link: https://account.ache.org/eweb/DynamicPage.aspx?Reg_evt_key=97e2b13d-17f8-4108-8351-f57127e5a928&WebCode=EvtRedirectorTL&site=ACHE

ACHE WFC Presents: RN & Clinical Staff Retention & Turnover
2022-02-23 18:00 - 19:00
With an aging population, baby boomers retiring, millennials taking over the work force, and reimbursements being more tied to patient satisfaction and administrative duties, it is no surprise that turnover is at an all-time high. It is imperative for hospitals and health care systems to understand the impact of turnover as well as how to increase retention through engagement, professional development and mentorship.
Please use the following link to purchase your ticket: https://www.eventbrite.com/e/wfc-ache-rn-clinical-staff-retention-turnover-tickets
Agenda
6:00 – 6:05 – Event & speaker introduction
6:05 – 6:50 – Speakers Present
6:50 – 7:00 – Speaker Q & A
Virtual Qualified Education Event
Panel Members
Hieu Bui, MD MBA, FACHE, Healthcare Human Capital Management Consultant for HC Moneyball
Dr. Bui has been a doctor in the healthcare industry for close to 15 years since his fellowship at UAB in Musculoskeletal Imaging. He is also an entrepreneur, investor and a human capital metrics and analytics consultant. Dr. Bui currently serves as a healthcare human capital management consultant for HC Moneyball. As a certified Fellow of the American College of Healthcare Executives (FACHE), he also maintains his duties as a board member for the western FL chapter of the American College of Healthcare Executives. He has been a keynote speaker at other engagements in the past which includes Innovator MD World Congress, physician leadership for residency program, and Ending Physician Burnout Global summit. His article on strategic human capital management has been tentatively approved for national publication with the HFMA later this year. Dr. Bui interests are at the intersection of finance, human capital management, and data analytics. As Chief Medical Officer at 2daysmood, an employee sentiment analytics software company, he leverages employee data to provide insights into an organization’s employees’ mood and how it correlates to an organization’s KPIs. He believes that employees’ knowledge, skills, and abilities are an organization’s greatest assets and therefore to maximize the performance of an organization financial standing, it must practice a sustainable employability model with its employees.
Gen Guanci, Chief Executive Officer and Consultant, Creative Health Care Management (CHCM)
Gen joined Creative Health Care Management as a consultant in 2007 and is the current CEO. Founded in 1986, CHCM is the oldest nurse owned, nurse run, certified Woman Owned Small Business consulting company in the US. Gen has over 40 years in healthcare in the national and international sectors. Prior to joining CHCM, Gen served in multiple leadership roles in organization development, nursing education, and professional development. Shortly after joining CHCM, she identified the opportunity to develop an additional consultant support focus centered around creating a culture of excellence that results in organizations achieving national recognition, in particular Magnet Designation. She is also credited with co-developing CHCM’s consultant support for shared governance, staff empowerment and on-boarding best practices. Gen proudly shares that during her tenure with CHCM she has supported dozens of organizations on their successful journey to excellence. In fact, 100% of the organizations she has partnered with that have desired either Magnet® or Pathway to Excellence® designation have achieved their goal.
Candace Smith, Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital
Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.

ACHE WFC New Member Seminar - February 15, 2022 @ 5PM
2022-02-15 17:00 - 18:00
Please join us for a New Member Seminar on February 15th at 5 PM! We invite all new ACHE Western Florida Chapter members to attend this virtual seminar.

About this event

Please join us for a New Member Seminar on February 15th from 5:00 PM – 6:00 PM. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register for the New Member Seminar on February 15th, please use the following link: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-february15-2022-tickets-254613635237
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

ACHE WFC New Member Seminar - February 14, 2022 @ 12 PM
2022-02-14 12:00 - 13:00
Please join us for a New Member Seminar on February 14th at 12 PM! We invite all new ACHE Western Florida Chapter members to attend this virtual seminar.

About this event

Please join us for a New Member Seminar on February 14th from 12:00 PM – 1:00 PM. We invite all new ACHE Western Florida Chapter members to attend this virtual seminar. Chapter experts will provide comprehensive information on all of the benefits of chapter membership. Discussions include use of chapter resources, connections with national ACHE, and many of the events and offerings of the Western Florida Chapter.
To register for the New Member Seminar on February 14th, please use the following link: https://www.eventbrite.com/e/ache-wfc-new-member-seminar-february14-2022-tickets-254611629237
If you have any questions, you may contact Paul Wagner, Membership Chair at Paul.wagner@uhsinc.com.

ACHE WFC: Meet the Board Virtual Event 2022
2022-01-26 17:30 - 18:30
We invite all ACHE Western Florida Chapter members and non-members to attend this free virtual networking event where we will introduce the newly elected 2022 Board Officers and Directors. Please join us to learn more about ACHE WFC and our current board!
Agenda
5:30 – 6:00: Meet the board
6:00 – 6:30: Advancement to Fellow
Please use the following link to register for this event: https://www.eventbrite.com/e/ache-wfc-meet-the-board-virtual-event-2022-tickets-249776838247

ACHE WFC State of the Chapter Event 2021
2021-12-09 17:30 - 20:00
Please join us December 9th as we celebrate another fantastic year, just in time for the holidays! This year’s event will be held virtually through Zoom as well as in-person.
To purchase your ticket, use the following link: https://www.eventbrite.com/e/ache-wfc-holiday-social-state-of-the-chapter-event-tickets-203459381487
This event is Qualified Education Credit (1.5) eligible!
For those interested in attending in-person, the SOTC and Holiday Social will be held at USF’s CAMLS – Center for Advanced Medical Learning and Simulation- 124 South Franklin Street, Tampa, Florida 33602, Dining Room 209
For more information please visit: https://camls-us.org/
To kick off the evening, fun networking, interviews, and social activities will be facilitated during the first hour. Additionally, we will cover chapter highlights and awards from the year, and welcome our new Board of Directors.
We are honored to have Dr. Leanne Salazar, Chief Nurse Executive for HCA’s West Florida Division as the keynote speaker for the evening.
Leanne Salazar was promoted to Division Chief Nurse Executive at WFD in January, 2020. Prior to her promotion, Leanne served as the Chief Operating Officer at Oak Hill Hospital for one year and the Chief Nursing Officer for six years. Leanne also served one year as the Vice President of Quality and Risk Management at Oak Hill Hospital. Prior to her career move, Leanne spent 16 years at Spring Hill Regional Hospital in nursing leadership. Leanne is an Advanced Registered Nurse Practitioner with her Doctorate of Nursing Practice (DNP), a Master of Science in Nursing, a Masters of Business Administration in Healthcare Administration and a Bachelor of Science in Nursing. Leanne is also Board Certified in Family Practice (FNP-BC), Certified in Executive Nursing Practice (CENP), Certified in Professional Health Care Quality (CPHQ) and a Certified Professional in Patient Safety.
Leanne is highly active in community involvement serving on the Board of Directors for the Dawn Center and is the current Clinical Director for the Hernando County Sexual Assault Nurses.
Agenda
5:30 p.m – 6:30 p.m.: Event Arrival – Sign in and Networking Activities
6:30 p.m. – 7:30 p.m.: Opening Remarks, State of the Chapter Address, Keynote Speaker (Dr. Leanne Salazar), Committee Chair Presentations, and Dinner
7:30 p.m. – 8:00 p.m.: Awards Presented, New Board Members, Event conclusion

Reinventing Customer Service in Healthcare: Lessons Learned from the Best - Virtual Event
2021-11-30 17:30 - 19:00
**This is a VIRTUAL event. If you purchased your Eventbrite ticket & completed your registration with the link provided to you for ACHE National, you received a Zoom link in your e-mail. Please check your spam/junk folders. The e-mail is from Blue Sky or ACHE itself. Passcode is ACHE for the event with your unique Zoom link. You must fully attend the event and complete the evaluation on ACHE.org in order to receive F2F credit.**
Consumer-driven services in business and the need for efficiency are accelerating changes in the way organizations operate and compete. Many consumers today are taking greater control of their purchasing power and healthcare decisions and are demanding excellence in service. The challenge is how to give them the best service in a meaningful and economic way.
To purchase your ticket, use the following link: https://www.eventbrite.com/e/wfc-ache-reinventing-customer-service-in-healthcare-virtual-event-tickets-196025175577
Agenda
5:30 -5:45 – Event & speaker introduction
5:45 -6:45 – Speakers Present
6:45 – 7:00 – Speaker Q & A
Virtual Face-to-Face Credit Hours: 1.5
** Upon Eventbrite Ticket Purchase, you will be directed to ACHE National’s website to COMPLETE your Registration. Please check your spam/junk folders.**
Panel Members
Christina Alvero, Senior Director of Clinical Therapy Services, Moffitt Cancer Center
Christine Alvero PT, DPT, ATC/L, MBA graduated from the University of South Florida with a Master of Science in Physical Therapy in 2002. She continued on to pursue her doctorate via the transitional program at MGH Institute of Health Professions. Once Christine transitioned into management, she returned to St Leo University to attain her Master of Business Administration with a Health Care Concentration. Christine is currently the Senior Director of Clinical Therapy Services at Moffitt Cancer Center in Tampa Florida, which encompasses Physical and Occupational Therapy, Speech, Nutrition, Respiratory, Cardiopulmonary, and Bronchoscopy. She also has the unique opportunity to serve as the operational planning liaison for Moffitt’s expansion hospital which is planned to open in July 2023. Christine is passionate about oncology rehabilitation, with a special interest in sarcoma and other musculoskeletal oncology conditions. In addition to her passion for oncology, Christine also understands the importance of educating PT students. She has served as an Adjunct Professor at NOVA Southeastern University in Tampa, FL teaching documentation as well as serving as a lab assistant for physical agents, differential diagnosis, and other classes as needed. Christine is currently an assembly rep for the WCD as well as the secretary for the WCD of the APTA. She holds several certifications including a Board Certification in Oncology, Certified Scrum Master, Certified Revenue Cycle Rep, Certified Specialist Business Intelligence, and Six Sigma Black Belt.
Lara Klick, Vice President & Chief Patient Experience Officer, Tampa General Hospital
Lara Klick is Vice President and Patient Experience Officer at Tampa General Hospital, a 1010 bed academic medical center. In her role, Lara provides strategic and operational oversight of all aspects of the patient experience. In her 20 plus years of experience in the acute healthcare arena, she has been a part of the evolution of the role of the patient experience professional. Lara worked in Maryland during the CMS three-state pilot which preceded the full implementation of the HCAHPS survey and participated in the initial dialogue regarding the survey administration and regulatory expectations. Lara was also a part of the national dialogue on compliance with the CMS Standards of Participation during its adoption and the definitions of the standards of compliance. With experience in assisting three vastly different healthcare systems in achieving significant improvement related to the patient experience, Lara brings her expertise to a wide variety of audiences using a combination of science and story which achieves success.
Candace Smith, Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital
Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the board of the Western Florida- American College Healthcare Executives Chapter and is Past President for Sun Coast Organization of Nurse Executives, a chapter of the Florida Organization of Nurse Executives. Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. . Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.
Preston Williams, Market Directors of Patient Experience, HCA West Florida Division
Preston Williams serves as one of the Market Directors of Patient Experience in the HCA West Florida Division. He has worked in Patient Experience and Process Improvement since 2016, and has been with HCA for the last year and a half. Previously, he has worked with notable organizations helping drive patient experience performance at Mount Sinai Medical Center in Miami Beach, FL, and Baptist Memorial Healthcare Corporation in Memphis, TN.
Williams is a graduate of the University of Memphis with a master’s degree in Healthcare Administration and Management. He received his bachelor’s degree in Journalism and Electronic Media, with a minor in Biological Sciences from the College of Communications at the University of Tennessee-Knoxville. He is a member of the American College of Healthcare Executives (ACHE) and the Asian Healthcare Leaders Community.

Emerging Leaders Virtual Networking: The Personal Brand - November 3, 2021
2021-11-03 17:30 - 19:00
The Emerging Leaders virtual networking event, “The Personal Brand,” will occur on Wednesday, November 3rd from 5:30-7:00pm on Zoom. By attending this networking event, you will earn Qualified Education hours, meet other Emerging Leaders, and develop professional skills, such as interviewing, writing resumes and cover letters. Experts in training, recruiting, and human resources will moderate the breakout rooms for the virtual event.
Your Personal Brand is critical to your success. Please join us for our ACHE’s Western Florida Chapter Zoom-enabled event on Personal Branding designed especially for our early careerist members. Click the following link to register for this event on Eventbrite: https://www.eventbrite.com/e/ache-wfc-emerging-leaders-workshop-the-personal-brand-tickets-186184722517
Attendees will learn the ins and outs of creating an effective Personal Brand. The event will be hosted by Emerging Leaders Chair, Natalie Wrightson, MHA. Following the introductions, we will “break-out” attendees into groups that will be moderated by our four industry experts. Following the break-outs, we will report back on best practices to the entire group.
Our industry experts will moderate the break-out groups along the following topics:

Interviewing
Resumes vs. CVs
Elevator Pitch
Cover Letters

Agenda
5:30 – 5:45 p.m.: Introduction of workshop expectations, structure, and industry experts
5:45 – 6:45 p.m.: Virtual breakout groups for learning objective topics with experts
6:45 – 7:00 p.m.: Reconvene to discuss best practices
Virtual Qualified Education Credit Hours: 1.5
**Please scroll down to learn how to secure your Qualified Education Credits**
Event Moderator
Natalie Wrightson, MHA – Pharmacy Compliance and Financial Analyst at Suncoast Community Health Centers
Natalie Wrightson currently works for Suncoast Community Health Centers Inc., a federally qualified healthcare clinic system in Hillsborough County, as the Compliance and Financial Analyst. In her current role, Natalie oversees Suncoast’s 340B Drug Pricing Program and works on special projects including financial analyses and performance improvement projects. She is also involved in grant writing and reporting as well as other annual reporting including the Uniform Data System (UDS).
Natalie graduated from the University of South Florida with a Master of Health Administration and also holds a Bachelor of Science in Nutrition and Dietetics from the University of North Florida. She currently serves as the Emerging Leaders Chairperson for the Western Florida Chapter of the American College of Healthcare Executives.
Breakout Session Industry Experts
Interviewing: Nicki Hancock – Vice President, Human Resources, John Hopkins All Children’s Hospital
Serving as a member of the executive team, Nicki Hancock, MBA, FACHE, SPHR leads the HR, Occupational Health and Security teams for Johns Hopkins All Children’s Hospital, St. Petersburg.
Nicki has nearly 20 years of HR management experience and has held leadership roles in healthcare human resources since 2008. Prior to joining Johns Hopkins All Children’s, she was a Vice President for HCA serving at two West Florida Division facilities including Brandon Regional Hospital.
Prior to HCA, Nicki spent a decade in HR and Operations leadership with Illinois-based OSF Healthcare System, which includes 13 acute care facilities, a children’s hospital, two colleges of nursing, and a separate group of healthcare-related businesses under the OSF umbrella.
Nicki holds a bachelor’s degree in Human Resource Management from Western Illinois University and an M.B.A. from St. Ambrose University, Davenport, Iowa. She is a certified Senior Professional in Human Resources, a Fellow of the American College of Healthcare Executives, and a former credentialed examiner for the Malcolm Baldrige Criteria Lincoln Foundation Award for Excellence
Resumes vs. CVs: Sam Farrell – CEO, samstaff
Elevator Pitch: Paul Grossman – CEO, PLG Experience Solutions, LLC
Paul is the founder, CEO and Chief Experience Officer of PLG ExperienceSolutions, a consulting and training company that helps healthcare organizations create consistently exceptional experiences for its employees and, as a result, their patients.
For more than 25 years, Paul has focused on improving customer experiences. Before starting his own company, he spent 10 years with Integrated Loyalty Systems as their senior vice president of content and solutions, designing culture-change programs and training workshops for healthcare organizations around the country, including Dignity Health, Ochsner Clinic, Penn Medicine, Carson Tahoe Health, the National Rehabilitation Hospital in Washington, DC. Paul is the lead consultant on engagements with all seven hospitals of the Detroit Medical Center, as well as clinics of Dignity Health in California, and the Women’s and Children’s Hospitals of Michigan Medicine, to name a few.
In addition to culture change and patient experience journey mapping, Paul specializes in employee engagement and onboarding programs for healthcare, having redesigned more that two dozen healthcare orientation programs with the philosophy: “How you treat staff on day one determines how they’ll treat patients… and each other.” Prior to that, Paul spent eight years as a Disney Castmember, specifically as a senior manager first with the famed Disney Institute at Walt Disney World, teaching the Disney Approach to visiting organizations. Then he moved to Disney Event Productions, ultimately returning to the Disney Institute to become one of its most highly rated trainers and national keynote speakers, focusing on applying Disney cultural elements to other industries.
Paul spent 13 years before Disney with Kaset International/AchieveGlobal, at the time one of the world’s largest “soft skills” training and consulting companies. There he learned the intricacies of adult learning, instructional design and organizational consulting. He was the co-author of the industry standard Everybody Has a Customer, based on the “internal customer service” concept of: “If you’re not taking care of a customer, you should be taking care of someone who is.”
Paul has been a preceptor for MHA candidates at the USF School of Public Health, is an active member of the American College of Healthcare Executives (ACHE), currently serving on the Board of the Western Florida Chapter, and is a longtime member of the ACHE Consultant’s Forum. He has frequently presented workshops and speeches at healthcare conferences around the country, including multiple times for ACHE’s national Congress on Healthcare Leadership, as well as numerous local chapter events, both in Florida and across the country.
Paul lives in Tampa, Florida with his wife, Sue, and their rescue dog. He has two grown children and is a passionate hockey fan.
Cover Letters: Andrea Cichon – Senior Director Talent Management, Tampa General Hospital
Ms. Andrea Cichon currently holds the position of Sr. Director, Talent Management & Human Resources at Tampa General Hospital, one of the largest employers in the Tampa Bay area providing employment to more than 8,600 Team Members over more than 50 locations across the State of Florida. TGH is the areas only level 1 trauma center and a world class academic teaching facility with 1,041 licensed beds in partnership with The University of South Florida College of Medicine.
Ms. Cichon leads the Talent Management Team at TGH which includes full cycle recruitment, training and education, volunteer services and student affiliates. Ms. Cichon is a University of South Florida and St. Leo University graduate, earning her bachelor’s degree in communications, and later master’s degree in business administration respectfully.
In 2018, she was appointed by Governor Rick Scott to serve as a Board Member on The Hillsborough County Civil Services Board for a four-year term, and in 2020 appointed as a member of the Board of Directors for Career Source Tampa Bay. She is an active member with many community partners including The Tampa Bay Chamber of Commerce, chairing many programs under leadership development.
She is heavily involved in education of college students through The University of South Florida and University of Tampa, mentoring many students on career path planning. Additionally she speaks regularly to many community partners on interviewing prep, best practices, career advancement, professional etiquette and more. Ms. Cichon regularly mentors growing professionals and internship candidates. She is an Advisory Board Member to LEAD TGH, a first of its kind leadership development program.
Ms. Cichon contributes her time with many volunteer initiatives including Metropolitan Ministries, March of Dimes, American Heart Association, The Center for Women, Pace Center for Girls, The Tampa Chamber of Commerce, The Gasparilla International Film Festival, The TGH Golf Tournament, The Foundation campaign and more.
Ms. Cichon resides in Downtown Tampa with her husband Michael, and two white Labradors, Paisley and Fallon.
How to Secure Virtual Qualified Education Credit Hours:
As an independent chartered chapter of the American College of Healthcare Executives, Western Florida Chapter is authorized to award 1.5 hours of ACHE Qualified Education credit toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
Qualified Education Credits are self-reporting credits. Please self-report your credits using the link titled “My education Credit” on your myACHE profile page. If additional assistance is needed, please contact ACHE Customer Service (contact@ache.org or 312-424-9400).

Population Health Management: Justice, Access, and Financial Implications - November 2, 2021
2021-11-02 13:00 - 14:30
As reimbursements shift from volume based to value based, healthcare organizations are becoming more responsible for providing the resources necessary to meet the needs of a given population. Aligning quality of care with the appropriate level of care and services becomes pertinent to healthcare organizations’ bottom line. It is imperative for healthcare leaders to develop programs that offer underserved communities an opportunity for a healthier tomorrow.
To purchase your ticket, please use the following link: https://www.eventbrite.com/e/population-health-management-justice-access-and-financial-implications-tickets-185845186957
Panel Members
Dale Aggen, Senior Director of Managed Care, Tampa General Hospital
Dale is a seasoned Managed Healthcare Executive having worked on both the provider and the payer side of the Managed Care equation. Before joining Tampa General Hospital, Dale worked for Humana as Vice President of Provider Development in Central and North Florida and also for Florida Blue as Senior Director of Medicare Operations. Dale spent over a decade working for hospitals and physicians in Florida, South Carolina and Puerto Rico for Universal Health Services. He specializes in complex negotiations, healthcare operations and ACO development, including risk reimbursement and management.
Kristyn M. Greifer, Chief Medical Officer, BayCare
Dr. Greifer is a board-certified internal medicine physician who joined BayCare as Chief Medical Officer for BayCare Physician Partners and Value Based Care in July 2019. Prior to that she spent 3 years at Memorial Hermann Health System in Houston, Texas as Chief Medical Officer for their Health Plan, ACO and Population Health. She has been working in value-based care and population health for more than a decade, including stints at WellStar Health System and Kaiser Permanente in Atlanta, Georgia. Dr. Greifer has experience in clinical integration, physician alignment and engagement, case and care management, payor strategies and cost and utilization analytics in the setting of MSSP, Medicare Advantage, Commercial ACO and direct to employer contracting.
Ron Barshop, Chief Executive Officer, Beacon Clinics
Ron Barshop is Founder and CEO of Beacon Clinics a national ancillary leader in allergy testing and treatment. His podcast Primary Care Cures, has been named to several top healthcare podcast lists and presents thought leaders and CEOs of models that are fixing primary care and by extension most of what’s broken in healthcare. Ron chaired angel networks in Austin and San Antonio, and several capital campaigns He has completed 10 marathons and won national and local leadership awards. He has authored Healthcare is Fixed. Troublemakers Solutions for Employers,Employees and Physicians.
Marilyn Kole, Vice President Clinical Performance, and Medical Director Innovatus Health, Lee Health
Dr. Kole has 30 years of clinical experience in Internal Medicine/Pulmonary/Critical Care and continues to practice part-time as an Intensivist. Her administrative journey began in 2003 with a part-time role as the System ICU Medical Director and evolved into leadership in Hospitalist Medicine/Inpatient Quality/Outpatient Quality/Case Management and Physician leadership and engagement. She most recently successfully led the System Reduction of Hospital Acquired Infections, Physician led evidenced based guidelines, and other Quality projects. In January 2020, Dr Kole transitioned into the Population Health Department to serve as a clinical leader for the growth and development of value based care. Dr. Kole completed her MBA 5 years ago as well as graduation from the Physician Leadership Institute. She additionally comes from a strong military family including her own service as a US Navy Hospital Corpsman.
Alexander Ronzino, Chief Executive Officer, Coalition Recovery
Mr. Ronzino currently serves as Chief Executive Officer of Coalition Recovery – a nationally accredited behavioral health treatment center, and multi-facility healthcare organization based out of Tampa, Fl. Mr. Ronzino ​is a 30 Under 30 recipient and has been featured/interviewed and/or published by ABC News, Business Insider, Managed Healthcare Executive, and the Recovery Executive Podcast. Alexander secured venture capital funding at the age of 22 to become the youngest chief executive of a nationally accredited behavioral healthcare organization in the United States. His organization ranked 3rd on the 2021 Seminole 100, an award to the 100 fastest growing alumni led companies from FSU. Prior to Coalition, he founded a corporate marketing company that was the subject of an acquisition when Alexander was 20 years old. His subsequent management consulting company lent him vast experience in corporate finance, private equity, along with personal wealth management. ​ He received his degree in Finance from Florida State University and holds a black belt in Lean Six Sigma.
